we loved the hyatt escala! we stayed in the penthouse suite room #623. it was absolutely stunning! the people were very nice. the restaurant and bar in the lobby was delicious. the ski valets were outstanding. my ONLY suggestion would be to those skiers who are beginners would be to take the shuttle to the canyons area instead of trying to use escala"s "ski in ski out" runs. it is really a intermediate/advanced run to get back to the hotel therefore not a true ski in ski out for everyone. my daughter who is strictly a green skier had to take the shuttle back from the lifts by the canyons.