We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent, spacious rooms, though somewhat awkward building layout” 4 of 5 stars
Review of Hyatt Escala Lodge at Park City

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hyatt Escala Lodge at Park City to your Saves list
Hyatt Escala Lodge at Park City
4.0 of 5 Hotel   |   3551 North Escala Court, Park City, UT 84098   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Double Your Points
Ranked #17 of 58 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
Vienna, Virginia
Level Contributor
128 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Excellent, spacious rooms, though somewhat awkward building layout”
4 of 5 stars Reviewed April 2, 2012

I went skiing with a group of friends and we found the two bedroom suite arrangements to be a good value for staying with multiple people. The suite is very spacious, good size kitchen, dining, and living area, quality finishes in the rooms and hallways and comfortable beds. One downside is the VERY thin walls and ease of which you could hear other people talking and doing "other stuff" in adjoining rooms/suites. I swear that the ventilation systems are connected and voices from the next bedroom in the suite next door were projected through into my bathroom.

There were a few more minor irksome things, also. The in room coffee service didn't include any creamer or sugar (so we thought at first since it wasn't anywhere near the coffee) and then in one of the other rooms it was found buried way back in a kitchen drawer. You'd think it would be with the paper cups and stir sticks next to the machine! :)

The other somewhat unpleasant thing is that if you're in one of the other two buildings, all circled around the main driveway and courtyard that has the pool and hot tubs, there is no convenient way to get from the checkin lobby in the main building to the building your room is in. So you have to back out into the cold and snow and cross the driveway circle and fuss with the key card to get in the building even before you even go down the potentially long hallway to your room. Each morning to go have breakfast in the restaurant in the main building was the same outside trek. I suppose this is typical of larger multi-building resort facilities. We did learn later that you could possibly do it by going all the way to the basement garage level and stumble around underground to find the elevator back up into the main building.

The service was good as you would expect from a Hyatt, though at times the servers in the restaurant were dressed a tad more informally and without any identifiable uniform other than their name tag (unlike the desk and bell staff). They were friendly and engaging though. Overall a good experience and a recommended place to stay if skiing the Canyons resort or going anywhere in nearby Park City.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

408 reviews from our community

Traveler rating
    254
    94
    33
    17
    10
See reviews for
144
119
10
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Branford, Connecticut
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 2, 2012

My first impression was that this place was going to be great; nice lobby, attentive staff, and a well designed property. Unfortunately, after a very short time, It becomes obvious that Escala was built for "show." Every night I was awoken by people talking in the halls returning to their rooms. In the morning, it was impossible to sleep because folks in the rooms next to me where engaged in calls back east starting dally at 6:00am. The conversations were so clear, I'm now completely up to speed on an M&A deal in New York between two public companies. The granite counter tops and Subzero mini-fridge are nice but I would have been nicer if they build the property to actually deliver the expected benefits. A little insulation between the rooms and a door that provides some sound proofing would have been appreciated. If your looking for a property that facilitates sleep and privacy, Escala is not for you. Look elsewhere.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 28, 2012

We just spent a week in 1br unit at Escala with our 2 children. This is a great place for a family vacation. We arrived very early the first day and Craig was very helpful in finding a room for us. The room was very nice just as the other reviews state. I would ask what view your room has. Many rooms have great views of the slopes. Each night we chose to take the shuttle into town to eat on main street. The shuttle picks up every hour at the hotel and picks up on Main street every hour (free of charge). In the Escala coffee shop, they sell a Smores kit. We all made Smores after dinner in the fire pit at the front of the hotel. My kids loved this. Don't forget to pack a swim suit. The pool area was great and you can go back and forth from the warm pool to the hot tub. The guys at Valet were also helpful getting us to the ski area when my kids didn't want to walk. We plan to come back next year. My only suggestion would be to put blinds in the bed room. The thin curtain can't keep out the light in the morning. When on vacation, I do like to sleep in!!

Room Tip: Ask what view you room has.
See more room tips
  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 22, 2012

So I read all the reviews both good and bad and they are all correct.

Good:
Ski in - Ski out
Ski Valet
Bellman/Doorman
Value - Less than $300 per night average

Bad:
Noisey Rooms/Thin Walls
Front Desk is Impersonal
Curtains Fail to Block Light
The previous guests used soap left in Shower/Bath

So overall this is definitely 4 stars. If you can get in the $300 range I think it is good value but they will not compete with Stein Eriksen, St Regis, Waldorf.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Washington, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 22, 2012

My family of 4 stayed here for a week of skiing the PC area in February. We booked over 7 months in advance and were able to take advantage of a free night for every 3 nights deal on a 1 BR loft suite (think 1 BR condo with kitchen, laundry, living room/dining area, etc). The suite was amazing. My boys shared the pull-out couch and had no complaints about its comfort. Our bed was very comfy as were the down pillows. I've read some of the other reviews and it seems the suites must have better quality beds/pillows. The heavy quilt over the down comforter is completely unneeded. I agree with another reviewer, the room was very warm. We kept our thermostat off and still had to open windows at night to cool the place down, especially if we turned on the gas fireplaces. When the heat did kick on, it was extremely loud in the bedroom. The return is in the bedroom, and the air rushing through it is extremely loud. At night and early in the morning, we could hear neighbors in their rooms, alarm clocks, etc. Also, when we or a neighbor flushed a toilet, it sounded like a freight train behind the wall. That's what you get with a PVC sewage stack instead of cast iron and no sound dampening insulation around it.
I thought the blow dryers were excellent. Best mini hotel shampoo, conditioner and lotion I've ever used and we've stayed in 5 star hotels all over the US. They even give you toothpaste! Plenty of water pressure for the huge shower head. A jacuzzi tub. Robes. What more could you need in a bathroom?
The outdoor pool and hot tubs were very nice, though there was no hotel staff around to keep people from bringing wine bottles and glasses to the hot tubs. I like to enjoy a beer or glass of wine in the hot tub too, but the "glass" is a real hazard in a pool area and despite the signage, people kept bringing it to the hot tub.
The restaurant, I understand had just opened, and was pretty good, but I found it difficult to find things on the menu I wanted to eat. It was expensive. Go to Riverhorse Cafe for an excellent dinner instead!
The lack of Apres Ski (at 3:30) is a big negative. When we asked the bartender about it, he mentioned that it had more to do with the kitchen and getting it up to speed. Maybe they'll have it next year.
The ski-in/ski-out was nice, but they do need to open that lift (I suspect the Canyons controls that, not the hotel, but the hotel should try to get the lift open earlier) by 8:15/8:30, not 9:00 AM (and not a moment sooner)! By the time you get yourself to the base, the whole world is there, on line at the Orange Bubble and the Gondola. And it makes ski school drop off a little more stressful (kids need to be at ski school by 9:15 am, but groups get formed quickly and go up the mountain before 9:15 am).
Don't miss a chance to get a massage at the Golden Door Spa (at the Waldorf), amazing! And go early to enjoy all the amenities there. I can't wait to go back there one day.
Overall, we had a lovely stay. The valets are so helpful and friendly (car and ski) it's positively mind blowing. They need to do a better job training the concierge staff, but they are always willing to help and very friendly, if not always the most knowledgeable. Was it worth the hefty price tag? If we had paid 1/2 or 2/3 of our final bill I'd say yes, but at this price, I'll look elsewhere next time. We could have rented a much bigger condo for the same price, off-mountain or quite possibly at the Westgate.

Room Tip: If you can swing it, the 1 BR loft suite we stayed in was excellent. Room 232 in the White Pine buil...
See more room tips
  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 19, 2012

I just spent a week at the Hyatt Escala at the base of Canyons Ski Resort. The room accoomodations were amazing. Full size kitchen, extra large bathroom, top of the line appliances including washer and dryer. All very important for a ski trip. The ski in/ski out was so convenient and the entire staff was pleasant, helpful, and accomodating. I have been to every major ski destination in the US and this was a Fantastic Experience. Great restaurant at the hotel as well. Can't wait to go back!!

Room Tip: I personally like the ground floor rooms
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2012

Excellent property backing onto the Canyons ski area with full ski in ski out . The staff were amazing and really made a difference above and beyond expectations. The kids ( 14, 11) really enjoyed the hot tub/pool area as did mom and dad. Room service, housekeeping , ski valet, concierge and front desk stuff were respomsive, friendly and seemed genuinely concerned that we really enjoy our stay.

Would highly reco the Canyons as a resort, wide variety of hills and great weather - missed the last dump of snow but enoyed the perfect conditions and being greeted at the end of each day by the great ski valet team.

Room Tip: Mountain view very hard because the hotel is RIGHT at the bottom of the hill - rather have proximity...
See more room tips
  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Park City hotels
2.9 mi away
Newpark Resort & Hotel
Newpark Resort & Hotel
#12 of 58 in Park City
4.5 of 5 stars 419 reviews
5.4 mi away
The Chateaux Deer Valley
The Chateaux Deer Valley
#5 of 58 in Park City
4.5 of 5 stars 368 reviews
0.1 mi away
Sundial Lodge at Canyons Resort
Show Prices
Show Prices
Show Prices
5.2 mi away
Montage Deer Valley
Montage Deer Valley
#2 of 58 in Park City
4.5 of 5 stars 546 reviews
2.7 mi away
Hotel Park City
Hotel Park City
#4 of 58 in Park City
4.5 of 5 stars 611 reviews
5.4 mi away
Stein Eriksen Lodge Deer Valley
Show Prices
Show Prices
Show Prices

Been to Hyatt Escala Lodge at Park City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Escala Lodge at Park City

Address: 3551 North Escala Court, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#10 Romantic Hotel in Park City
#10 Luxury Hotel in Park City
#15 Business Hotel in Park City
#17 Family Hotel in Park City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Escala Lodge at Park City 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Cheap Tickets, Odigeo, Hotels.com, Agoda, Hyatt Hotels Corporation, Venere and Jetsetter so you can book your Hyatt Escala Lodge at Park City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Escala Lodge At Park City Utah

Owners: What's your side of the story?

If you own or manage Hyatt Escala Lodge at Park City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.