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“Amazing staff and beautiful rooms!” 5 of 5 stars
Review of Hyatt Escala Lodge at Park City

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Hyatt Escala Lodge at Park City
4.0 of 5 Hotel   |   3551 North Escala Court, Park City, UT 84098   |  
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Ranked #15 of 59 hotels in Park City
GreenLeadersGold level
Saugus, California
1 review
“Amazing staff and beautiful rooms!”
5 of 5 stars Reviewed August 5, 2011

We stayed at the Hyatt Escala for a six day summer vacation and were extremely pleased with our stay. All of the employees are very friendly and aim to satisfy your every need. The rooms and amenities are superb! We were presented with a smore's kit upon our arrival to roast outside on the fire pit. Our children loved swimming in the pool and we loved how they had two big spas. We were all surprised when the staff brought out popsicles for us to enjoy while we were swimming. We would recommend this hotel to everyone, you will be very pleased!!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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293 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Park City
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed July 31, 2011

We stayed at the Hyatt Escala in the Canyon at Park City. The rooms were beautiful, clean and the whole property was very nice. It was a busy weekend and the staff went out of their way to make sure we were taken care of. The snack bar was nice for our early coffee in the morning.

We would recommend this property for a nice vacation.

Room Tip: We had a full kitchen one bedroom
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 21, 2011

Loved the Escala. I have stayed many times at the St. Regis Deer Valley. Both are great hotels, but very different. The Escala gave us a truly relaxed weekend away from the city. The folks at check-in were very nice. The room was much better than some Hyatts I have stayed at. I was pleasantly surprised. Loved the pool and hot tub. Both nights we walked into the village for dinner and drinks. Drinks at The Farm and drinks at Westgate. Would highly recommend both. Keep in mind in the off season it will not be as 'happening' at The Canyons... so you can either stay and chill or drive/take a taxi to Main Street. We chose to not leave the hotel the whole weekend (except a lunch at Loco Lizard-yummy!) and enjoyed every moment of it. AND, they offer great rates in the low season too! I will for sure make a return trip for a weekend.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2011 via mobile

The Escala Lodge in Park City is in a picturesque spot with nice views of the valley. Its ideally located near two ski lifts for winter. The staff were friendly and helpful with where to eat in Park City. My problems were:

1) No on-site dining at all so you must drive elsewhere.
2) Cable went out twice in two days.
3) Showerhead points right at the door so when you turn on the shower you get soaked with very cold water. Then it leaks under the door and gets on the floor soaking the bath mat.

I would not recommend until the dining situation is corrected. When I booked at the Hyatt site, it stated that there was dining. Call before booking.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed July 19, 2011

I had an amazing time at Escala over the weekend. I was very impressed with the room and the staff was very nice and more than helpful. I can't wait to return for another visit in two weeks!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orem, Utah
Top Contributor
256 reviews 256 reviews
29 hotel reviews
Reviews in 49 cities Reviews in 49 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed July 17, 2011

The Escala Lodge at the Canyons Resort in Park City is an attractive property, that is nevertheless not quite ready to deliver what you might expect from a resort of this type. The area around Escala is still under construction, including roads and parking lots that are gravel and unfinished, so although the Escala Lodge itself is "complete" the feel is of an unfinished property.

The hotel itself has attractive spaces and lodge decor. The beds and baths are well-appointed and there are thoughtful touches such as tiled entryways to the rooms for your ski gear. We visited in the summer so were unhappy to find that the room was stuffy and the air conditioning controls were useless. A request at the desk for them to look into it yielded no fruit. Fortunately, the windows opened so that helped a bit.

Wireless and valet parking are part of the $20/night service fee.

Service is minimal. Pleasant front-desk staff and valets, but ill-informed. There is no food service at the Escala and attempts to be directed to a place for lunch within walking distance yielded two confidently delivered suggestions from two separate staff -- both were wrong (the restaurants were only open for dinner). We eventually stumbled into The Farm after a lot of searching.

I think when they complete The Canyons, it will be a nice place to stay, but right now it's too inconvenient.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaLodge, Executive Assistant at Hyatt Escala Lodge at Park City, responded to this review, July 20, 2011
Dear Valued Customer,

Thank you for taking the time to share your feedback regarding your recent visit to the hotel. It is through the comments of our guests we are able to evaluate our success as we strive to maintain Hyatt's standard for excellent service.

Currently, our hotel is undergoing some property enhancements. Our full service restaurant will be complete by end of fall this year for our guests to enjoy. Thank you for informing us about the issue with the air conditioning and restaurants. We assure you that we have taken these issues seriously. As a new property, we are always looking at ways to improve the Hotel and appreciate your concerns. We hope that you will give our property another opportunity in the future.


Hyatt Escala Lodge at Park City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
1 review
5 of 5 stars Reviewed July 10, 2011

Hyatt Escala is a great summer destination with activities within walking distance or a quick jog or bike ride. The summer concert was a blast located just a 1/2 a block away. The outdoor fireplace was perfect for our family favorite s' mores. . The wrap around balcony from our room was great for watching the fun fireworks. When the restaurant gets finished (this fall?) the resort will be complete- Can't wait to come back during the ski season to try the ski lift that is just 50 feet from the ski in valet- The management was very professional with specific needs of our family. We will be back - hopefully soon!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Escala Lodge at Park City

Also Known As:
Hyatt Escala Lodge At Park City Hotel
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Escala Lodge At Park City Utah
Address: 3551 North Escala Court, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Park City
#6 Ski-In / Ski-Out Hotel in Park City
#8 Business Hotel in Park City
#9 Luxury Hotel in Park City
#9 Romantic Hotel in Park City
#15 Top resorts Hotel in Park City
#17 Family Hotel in Park City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Escala Lodge at Park City 4*
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