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“Almost Perfect” 4 of 5 stars
Review of Montage Deer Valley

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Montage Deer Valley
5.0 of 5 Hotel   |   9100 Marsac Avenue, Park City, UT 84060   |  
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Hotel amenities
Ranked #2 of 58 Hotels in Park City
GreenLeadersPlatinum level
Lake Tahoe
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
“Almost Perfect”
4 of 5 stars Reviewed October 20, 2013

From the moment I arrived, I knew I was in a first class resort hotel. The concierge, valet and bellman did just what you would expect from a top notch establishment. The phone replaced the ice machine and in-room coffee maker. Well drinks were fourteen-fifty at the bar and everyone including the housekeepers refers to you by name. They all tried their best to make you feel special. It was like being in New York only in a much prettier setting.
The only bump was the banquet service at the wedding dinner (a function for which my niece paid $60k just for flowers). Basic rules such as "serve from the left and clear from the right" were ignored. Worse, since butter knives were not provided, our server placed our soiled dinner knives back on the table instead of replacing them. That works in a bowling alley coffee shop, but not in a 5 star resort. I expected a fully trained staff for such an event but in retrospect, since everything else during our weekend stay was so well done, I really can't complain.
Everyone in our party enjoyed their stay and I would say that overall, it was well worth the greatly reduced autumn room rates. The Montage is a great place to "do the colors" in October.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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430 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
mammameenah
1 review
5 of 5 stars Reviewed October 20, 2013

Our three year old loves the Montage at Deer Valley! Francis at Daly's bowling was so kind to our first time little bowler, he found him mini bowling shoes, set up the ramp and bumpers and showed us a fantastic time.my son would not stop talking about the bowling at montage. Thank you Francis for making such a meaningful family memory with us!

Stayed October 2013, traveled with family
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Briarcliff Manor, New York, United States
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 19, 2013

This hotel is simply magnificent. Rooms are spacious and gorgeous. Service is very good but not outstanding. Spa is very nice. Gym pretty good. Hotel is a little isolated from Park City but they have good shuttle service to and from. Surrounding area is beautiful and scenic. Food pretty good at restaurants. Very expensive place generally. Concierges were great.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 19, 2013

My son and I stayed at the Montage for a father son trip to celebrate his 10th birthday. On arrival the staff went out of their way to make it special from the hand painted happy birthday sign to the birthday cake. We went fly fishing, hiking, rode alpine coaster, bowled in the pub, shot archery on the lawn and went on a jeep safari to search for moose. Monty the dog mascot was also a highlight. We will be back!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Service
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reigate
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

I was lucky enough to stay here on business earlier this year, and it felt like a treat from start to finish. First class service - random staff magically knew my name (how???) and despite the massive size of the hotel made every interaction feel really personal - including the receptionist commenting that she liked the way had styled my hair differently, having met her once st check-in 3 days earlier!!! Now that is 5 star service!

Room was stunning - huge and well equipped, with a roaring fire at the touch of a button (not needed in the 90 degree heat...but must be stunning in the winter.

Breath-taking views across the valley.

Incredible spa - just wish I could have spent more time there. Possibly the best treatments I have ever had in my life - a wonderful deep tissue massage and an everlasting pedicure from some of the most charming and interesting spa staff I have ever encountered.

Even the conference-facilities were a treat- big leather armchairs to curl up in in the conference room - if only all business trips were like this!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ogden, Utah
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 14, 2013

I have stayed at the three top resorts in deer valley and this one edges out the competition with room size and the family program. Common areas are massive - but the Pub with bowling, billards, shuffle board and video games and the Montage Merits makes this the place to stay with kids. Great daily activities!

Stayed October 2013, traveled as a couple
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Kamas, Utah
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 12, 2013

Came for my wife's birthday and had a suite that was truly amazing and wonderfully appointed. The view was spectacular. Sadly we will not come agin as the food in the Apex was dreadful. I will review this separately but the poor dining prevents me from giving the Montage 5 stars. It was even hard to get a cup of coffee. The coffee shop was close but even if it had been open there is nowhere nice to sit.
It is tragic that with such a wonderful physical plant they can not get a decent chef.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MontageDeerValley, Manager at Montage Deer Valley, responded to this review, October 15, 2013
Dear nzcharles,

First and foremost, please except our sincere apologies for the dining experience that took place during your visit to Montage Deer Valley. Though I am very pleased you enjoyed your accommodations, we are concerned that we did not meet your expectations in one of our restaurants.

I would appreciate the opportunity to speak with you directly. Please contact me at (435) 604-1321 when time allows.

Warmest regards,

David Mars
Resort Manager
Montage Deer Valley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Montage Deer Valley

Address: 9100 Marsac Avenue, Park City, UT 84060
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Park City
#1 Luxury Hotel in Park City
#1 Business Hotel in Park City
#1 Ski-In / Ski-Out Hotel in Park City
#2 Romantic Hotel in Park City
#3 Family Hotel in Park City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Montage Deer Valley 5*
Number of rooms: 220
Official Description (provided by the hotel):
Montage Deer Valley, is located in the year-round community of Park City, Utah, is one of North America’s finest mountain resort destinations. Reminiscent of the great mountain lodges of the West, this refined mountain craftsman resort is less than five minutes from Park City’s celebrated Main Street where leisurely strolls reveal an eclectic array of al fresco cafes, local art galleries, gourmet restaurants, and specialty boutiques. With time being the most treasured asset in today’s world, the resort is well positioned just a 40 minute drive from Salt Lake City International Airport (SLC). Resort guests will enjoy a coveted location atop Empire Pass, unrivaled ski-in / ski-out access to North America's No. #1 ski resort, and amazing year-round activities including hiking, biking, golf and fly-fishing. After a day of mountain adventure, guests can retreat to the 35,000 square foot alpine inspired spa offering 29 treatment rooms and an indoor mosaic pool. True to the Montage commitment to culinary expertise, dining rises to an art form at Montage Deer Valley. From the refined indoor settings of Apex and its mountain side terrace to the fun jovial atmosphere of Daly's Pub & Rec, with its very own bowling alley. ... more   less 
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Also Known As:
Montage Deer Valley Hotel Park City
Montage Deer Valley Park City, Utah

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