Let me start by saying this is not my first trip to ski Deer Valley. Instead this is my 4th trip. The skiing there is that good. I've rented vacation houses or condos previously in Park City, but this was my first time at the St. Regis.
I'm from Chicago and while I don't travel that often, I do always stay in upscale accommodations. A few weeks ago I was at the W in Times Square, I wasn't that impressed, just so so service and the smallest room I've ever seen for the price.
In fact, even though I usually stay at the nicest accommodations, I'm almost always disappointed in the amenities and the service. It's almost never worth the high prices that are charged to stay and travel first class.
I had the same apprehension when going to the St. Regis in Deer Valley. I was taking my girlfriend on her first ski trip (ever) and this wasn't going to a be an inexpensive trip by any means (I usually treat myself since I work all the time and never go on vacation.)
After booking through American Express and being told that the St. Regis would give me an upgraded room and you can ski right out of the hotel, I figured we'd give it a shot even though the cost would be double my last trip to Deer Valley (granted the St. Regis quite a bit nicer than the small vacation house on the Deer Valley Mountain, where I stayed last time.)
Let me tell you...
The St. Regis blew me away!!! The service, amenities, location, and all the extras are just amazing. Again, you will have to pay, as it's a very expensive place to stay. But it's so, so, so worth it. If you have the means, I highly recommend it (quote from Ferris Bueller.)
You arrive on the first floor and check in a very classic nicely appointed (if not a little small, don't worry though, you aren't in the real hotel yet.) lobby. After you check in is when the show begins.
You go up in what is called a funicular. It's basically a big glass car (picture a big gondola) on a rail that brings you up to the "real hotel" The reason this happens is the hotel is actually on the mountain, not on the bottom like most hotels but actually built on the mountain. The views are simply amazing from anywhere on the hotel (because you are on a mountain.)
So we got to our room and it was very nice. Here's a few of my observations:
-Spacious with a big comfy bed and big comfy chair. I am unusually underwhelmed by the hotel rooms that I've been in, but this looked pretty nice.
- His and her sinks, which I know my girl likes (because I'm a guy and I'm messy.)
- 2 ipod docks to place your music
- Great balcony with 2 Adirondack chairs and a table for lounging in the sun. Amazing view, that is unmatched in my travels to ski towns.
- Room service (which we ordered multiple times, because we were so exhausted from skiing) was quick (30 minutes or less every time) and the food was always top notch (seafood, steaks, burgers, breakfast, all good.) but again, not cheap by any means (dinners $100+ / breakfast $50+)
-Best interface I've ever seen on a hotel tv, (it actually worked and was smooth and easy to use.) First time I've seen that.
-Two shower heads (rain shower and regular) nice touch. Although the handle that turns the water came off, I just stuck it back on.
-Soaking tub in the bathroom was a little small, but it was there if you wanted to take a bath.
-They will take you anywhere in their Cadillac Escalades. To town or to a different part of the mountain. My girl had a lesson at Snow Park, so they drove her and her skis to the lodge (so it was easier, she didn't have to ski tough terrain to get there.) Then they went and picked her up and brought her and her skis back to the hotel. They even drive through this gated community to get you to the town (or wherever) faster. (I like fast!)
Here are my thoughts on the rest of the hotel and how they treat you as a guest:
- In general the best overall service I've gotten in an upscale hotel to date.
- The hotel is amazingly beautiful throughout
- Great looking pool with waterfalls and 2 hot tubs to soothe those achiing ski muscles.
- Plenty of towels, robes, lotions, bottles of water, available everywhere, (very nice touch)
-Lots of indoor and outdoor fireplaces to lounge and hang out. All very nicely done with lots of comfy seating.
-Great Spa. My girl went for a massage and she loved it. She said it was one of the nicest spas she had been to. Around $200 for her 90 minute experience (including tip.)
- Best game room I've seen in a hotel (for kids or adults) playstation 3 (with Move Controllers), Xbox (with New "Microsoft Connect), 2 ping pong tables, pool table, movie area, old fashioned stand up shuffle board game, among other activities. I was impressed, if you didn't want to ski or go to the spa, the St. Regis has stuff for you to do.
-Very nice library reading area. It looked like something out of a Sherlock Holmes movie.
-The gym was also nice (although I got my exercise on the mountain). Plenty of towels, water bottles, fruit, nice locker room, headphones for you to use if you forgot yours, etc. The St Regis is very good at "those extra touches."
Here are my thoughts on how the St Regis is if you are skiing (why else would you go there???):
-The best all around skiing experience that I've ever had. All because of the convenience factor made possible by the St. Regis.
-The hold your equipment for you each day (not that uncommon)
-They warm your boots for you. (They don't just keep them in a warm room.) When you (I mean they) put your boots on, they are actually warm (feels pretty good!)
- They put your boots on for you. You just come downstairs to the "Ski Prep Area" They ask your room number and they bring your boots out to you and put them on you.
-Then you walk about 15 feet and your skis are sitting right there (layed out, ready to click in), poles too, and as luck would have it, the St. Regis is on the Deer Crest run so you start skiing!!!!
-When you get back (for the day, or if you want to take a break) they take your boots off for you and keep your skis right there (or put them away for the night.)
-If you are renting skis - The Jans rental place is right next to the ski prep area (We got our rental equipment) and we were in our equipment and skiing within 10 minutes (I've seen that process take over an hour before) but not a the St. Regis, they are set up just right.
-Special mention to Robbie who runs the ski valet area. He is awesome and literally made sure everything was just right. He fits right in at the St. Regis and he should probably be promoted.
- One of the most exhausting (and annoying) things about skiing is lugging your equipment and getting in and out of your boots. The St. Regis makes it so convenient. They literally do everything.
The St Regis will be the best ski vacation you ever have. But you will have to be able to afford it. If you can, I believe it's a first class location with first class service. I had read some reviews that were written when they first opened. It appeared they had some issues (who doesn't when you are new). In my opinion, they've worked through those issues to offer a first class experience. Again, you will have to pay for that experience, but I believe it's worth it.
Lastly, I wrote this review because of how impressed I was with my experience at the St. Regis. I'm a commodity trader who lives in downtown Chicago. Good skiing to ya!!!