This was our first trip to Park City & we've been to several different ski resorts all over the country. We flew in from East coast & west coast and we all felt welcomed from the minute we were picked up at the airport. We debated over St. Regis and Montage. Huge fan of Montage resorts but so glad that we chose St. Regis. One day we visited Montage and it was too sleepy of an environment. The staff at Montage reciprocated the environment. We ate, left and said "let's go back HOME" to the St. Regis. Both top quality amenities, but the staff at the St. Regis is what made the difference of the experience. They were always engaging with all guests which is refreshing when you visit top level resorts. No stuffiness here, just pure class with a personalized touch. We had a bad experience at Stein Erickson (we were shocked) since it came so highly recommended, and we said "time to go HOME" again. We wanted the "full" Park City experience so we definitely ventured out. EACH time we came back to the St. Regis, we felt like we were "home". Don't know why we left so much... because every minute we were at the St. Regis it was top notch!
We had to wait for our room, and can't complain when you had thee most spectacular view by the Grill. The bar manager, Johnathon noticed we were there for a couple of hours and checked on our room for us. Honestly, we didn't mind, we knew we were early and a bottle of champagne & great food with a view was worth the wait! He offered us a round of drinks as a courtesy even though we told he didn't need to. Johnathon's knowledge of the area and wine was so refreshing to hear. I could tell he truly wanted our group to have a great first Park City experience. Sten waited on us for a long time (he probably wanted us to leave) but he never let our flutes run dry and never made us feel rushed to leave.
Checking in... THOMAS... what can I say, that constant smile and beaming personable demeanor made us feel welcomed EVERY time we stepped back onto the St. Regis property. He offered assistance when I didn't know I needed assistance!
Transportation - you do not need a rental car! The shuttle service at the St. Regis was excellent. Way beyond what I expected! Joon - thank you and your staff for always arranging our shuttle for us even when we were in town and needed to get back! I could hear him over the radio asking the driver if we were picked up, how does he remember where everyone is? We left our phone at a lounge in town and Rob went back to retrieve it for us after hours. Beyond the call of duty, just a nice guy!
Accommodations - impeccable details & prompt service for every thing we could ask for and beyond. Adam was our butler and his un-waivering desire to offer his services was prompt. Very detail oriented and prompt to follow-up with our requests. Never flinched with our requests or what he walked into our room with :-) Our friend was sick & stayed in our room for most of the trip unfortunately. Adam took great care of her and let her rest a bit later with a late check out. Even after we checked out of our room and enjoying our last sunset he came down to say a warm good-bye! We truly enjoyed his company and respected his dedication to his service. He took care of our ski rental needs & answered our million questions about Park City. When we come back (we will for sure) we're requesting him!
I like to check out top level resorts before I suggest/book for my high profile clients. They need top level service with privacy. A famous actor was staying at the St. Regis when we were there and I loved the fact that it was difficult to determine what he was doing when. He blended in with everyone and the guests made it easy for him to enjoy his family. That type of comfort level starts from the leadership of the mgmt down to the service providers on site. Will definitely put it on my list for my clients.
Ski in/out - I board so we took a shuttle over to Canyons where the craziness was. Fun runs but was jealous I couldn't get some runs in the St. Regis back yard! My friend skiis and she thought the in/out was top notch. You could literally sit in the jacuzzi / pool area and see people ski by! The pool is warm, 84! Bathwater! Even in winter!
St. Regis sets up the environment for families / couples / singles to enjoy the property and each other. From their nightly hot chocolate bar in the library, the champagne charging demonstration at sunset, to smores fireside! Honestly, the adults enjoyed the smores more than the kids. What a nice ice-breaker to meet new people. You can be as private and quiet or as social as you want at the St. Regis. Our group was 4 singles and we definitely found our own fun. Guests were very nice and friendly and not stuffy. I believe that all starts from the time you set into the St. Regis with the friendly precedence of the staff.
I think this is the best St. Regis I've visited. We'll be back St. Regis! My Montage days are questionable now.
- Official Description (provided by the hotel):
- Located on the slopes of Deer Valley, this hotel and resort is the perfect location for skiing and vacations. We also offer amazing event space for conferences, weddings, and meetings. ... more less
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- Also Known As:
- The St. Regis Deer Valley Hotel Park City
- The St. Regis Deer Valley Park City, Utah