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“Perfect place for one and all!” 5 of 5 stars
Review of Sundial Lodge at Canyons Resort

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Sundial Lodge at Canyons Resort
3.5 of 5 Hotel   |   3720 Sundial Court, Park City, UT 84098   |  
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Weekday Warrior
Ranked #15 of 58 Hotels in Park City
Certificate of Excellence
Vail, Colorado
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Perfect place for one and all!”
5 of 5 stars Reviewed February 11, 2014 via mobile

I booked this for a week to go check out where my Epic Pass is now valid. Combined with having a student in college in SLC it was a natural curiosity that led me to research the options. I booked through all seasons.com, the confusing part is that there are two separate companies that have their hands in management of this delightful property. I'm so glad I landed with allseasons, we had some minor booking glitches since I added a second week for later this month. Everything was not only taken care of professionally but very timely by Brian Bell, the general manager. He is on site, extremely responsive to emails and phone calls. We arrived tired, unsure of what to expect. Check in was flawless by Emily, room keys made and escorted rapidly up to our room. Turned out that our room was upgraded to a 2 bdrm condo, heaven. There was a letter from Brian with a delicious food basket and some gift cards to iron out some issues with ski passes, not his fault but he made it right. The merger with Vail resorts will take some time, but don't avoid this gem just because it's not smoothed out perfectly. Our unit was pristine and we treated it as our own. The location is unrivaled, you are right there in The Canyons village, everything within easy walking distance. The ski valet room is superb, top service, smiles, shoe storage, and boot heaters.

I will write another review after the next week stay at The Sundial, I expect great things :))

Stayed February 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Sundial Lodge at Canyons Resort, responded to this review, February 15, 2014
Thank you so much for your review. We want every guest to have a personalized experience and appreciate you contacting us for any assistance you may need. We look forward to your return!

Brian Bell
General Manager
All Seasons Resort Lodging
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276 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Church Point, Louisiana
1 review
5 of 5 stars Reviewed February 11, 2014

Our stay started with the staff being excited we chose to stay with them. I told them my husband and I were finally getting to enjoy a honeoon, 4 years later and the staff sprung into action. We were met in our room later with a plate of chocolate covered strawberries and champagne with a personal note. How awesome! The room was great, view was amazing. The bathroom floors had heated tiles...best thing. The room was clean and newly renovated with granite and comfy furniture. The ski valet was great. Walk to the lifts was quick. And all the restaurants and everything else was within walking distance. The only problem we had was getting cotton pillows and wash clothes delivered, which they finally did...talked to front desk personally. And the temp control in room at night was hard to control. I think it was because of the duvet bedcover. Other than that, this place was excellent. Oh and I forgot about the hot tub after a long ski day....amazing!!!!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, Manager at Sundial Lodge at Canyons Resort, responded to this review, February 19, 2014
We are thrilled that you had the opportunity to celebrate such a momentus occasion with us here at the Sundial Lodge!
Upon hearing the story of your delayed honeymoon, our staff wanted to make sure that your stay with us was as special today as it would have been 4 years ago.

Thank you for letting us be a little part of your amazing experience here at the Sundial Lodge.

Best of luck to you both in your future togther!

Warmly,

Kristin
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Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 3, 2014 via mobile

Wow.....what a great place. This was our first ski vacation as a family so it was important that we had the right accomm......ski in/ski out, laundry, plenty of room and warm! Sundial, ticked all these boxes and more. We were visiting early December so the place was very quiet but the service was impeccable and location same. We had a 2 story 3 bed/3 bath condo with everything you needed.....full kitchen, fireplaces, large comfortable beds, plush linens, laundry, plenty of room for all your gear and great views of the mountain. We would buy more groceries next time and cook some more as there are limited choices to eat in the village and after skiing all day you really didn't want to go out every night. Unfortunately the park city shuttle wasn't operating when we were there so it was hard work going into Main Street for dinner, it meant hiring a driver for $20 each way or catching the local bus from the bottom of the resort which was very long trip, esp in the below freezing temps that we had. There is a small market in the village but it is expensive so stock up on your way through or get a grocery service. The location is literally 2 min walk to the gondola and ski school. Highly recommend!

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Sundial Lodge at Canyons Resort, responded to this review, February 15, 2014
I'm glad to hear you had a great vacation here at Sundial Lodge. I'm sorry to hear the seasonal shuttle wasn't operating during your stay. In the future please consider using one of the great local grocery delivery services. They will be sure everything you need is in your condo when you arrive and they will even re-stock items for you during your stay. Please feel free to contact the front desk prior to your next visit and we can help you set up any special requests you have for your arrival. Many Park City guests arrive by shuttle and have no vehicle during their stay so there are lots of great local companies that can help you with this dilemma. We look forward to seeing you again!

Brian Bell
General Manager
All Seasons Resort Lodging
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The O.C., California
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed February 1, 2014

The Canyons Resort and The Sundial Lodge in particular are ideally located for a ski vacation. The drive from Salt Lake Airport is less than 30 miles. There are plenty of shuttle services to get you to the resort and around town if you don't want to rent a car. This planned resort area is just close enough and yet far enough away from the hustle and hodgepodge that is Park City. Your choices to ski/ride are at the Canyons, Deer Valley (skiing ONLY), and Park City. Venture into Old Town Park City for shopping and great restaurants or rent a movie and cook-in using your full kitchen. Underground parking and an attentive ski and boot check room make returning after a day on the slopes a breeze. Lift ticket prices are especially reasonable at The Canyons IF you purchase them at least 24 hours in advance online.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Sundial Lodge at Canyons Resort, responded to this review, February 15, 2014
Thank you for highlighting all the great aspects of Sundial Lodge. The Sundial Lodge and the Canyons Resort continue to work hard to create an all encompassing resort where all your needs are met. The new golf course at the base of the slopes will be open in September 2014 so please come back and visit us in the spring, summer or fall. There are endless year round activities here on the mountain.


Brian Bell
General Manager
All Seasons Resort Lodging
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 30, 2014

I have to say, I kinda liked this place. It had nice rustic decor, convenient to the slopes and very comfortable. The beds were very luxurious and the bath had jets which was a nice touch.

I didn't really like how the pool and jacuzzi were outside. Sure, I bet it's nice to be in hot water when the air is cold, but then you have to get out of the jacuzzi and it's freezing. I guess I can see how it would be nice to have a swim under the stars but then surely they could offer an indoor pool AND an outdoor pool.

The service is fine except for the front desk and ski check. We couldn't help but think that the hotel was trying to hire clerk's that had an inability to be polite to guests. Some of the staff we encountered were acting as if it was some kind of impropriety on our part that they had to do the job they were being paid for. That and the obnoxious manner of a half time clerk at the front desk as well as a ski check worker who couldn't speak a single word of english. I mean, am I reaching for the stars here? The USA is an english speaking country. Is it really that big an expectation for people who work in the US to speak the language. No, not really.

Another annoying thing is that there is only one set of elevators so we found ourselves walking for about five minutes until we got to the room from the elevator bay. This may not sound so bad now but it is when your carrying half your weight in suitcases it is not fun. This place is alright but from walking around the resort a bit, I'd have to say that this is not the best hotel you could find at Canyons.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Sundial Lodge at Canyons Resort, responded to this review, February 4, 2014
I'm sorry to hear you expectations were not fully met during your stay. You booked with an off site management company which is why it may seem like the front desk couldn't help you as much as you would have liked. Every condo is individually owned and some are managed by off site companies. It can limit on site service abilities as you did not book with us directly and we are not authorized to work on you reservation or in your condo other than handing out keys. You are still entitled to use of the services here so I encourage you to make use of the bellman and they will gladly assist you with your luggage. We welcome our international guests and employees as Park City is know as an international city. I manage the ski valets and they do speak English so I apologize if their accent was difficult for you to understand. I hope that you do chose to stay with us again and we will do our best to met your needs.

Brian Bell
General Manager
All Seasons Resort Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

My family and I came to ski during gut film festival. We were worried about crowds and access to things but the amazing staff at Sundial guided us every step of the way. After a long day of travel being offered water or a soda and some popcorn for my kids was a really nice touch. The manager Kristen was very present and I saw her interacting with guests constantly. The whole front desk and bell team and Pedro and Diego in ski check were so fun and nice! Perfect location, all of the amenities we needed and amazing service. We cannot wait to come back for another family ski trip and are going to try to bring our friends!

Room Tip: We loved our room with what the staff called a "forum view." We will ask for that each ti...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, Manager at Sundial Lodge at Canyons Resort, responded to this review, January 31, 2014
Hearing of such a great stay here at Sundial is wonderful! We are glad this worked out so well for your family. We pride ourselves on a very friendly and present staff and it is always great to hear that the effort is paying off. We look forward to your return trip and bring as may friends as you like!

warmly,
Kristin
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Huntington Beach, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 27, 2014 via mobile

Stayed here on January 11th on 4th floor overlooking forum. New furniture and new stainless steel appliances with granite counter tops. Loved sitting on balcony enjoying glass of wine watching snow storm.

The staff including Ryan and Kristen were very nice to us and very helpful. They recommended nice restaurant at sundial called murdocks which has very good pizza and yummy hot chocolate. I really liked fire pit and hot tub on 3rd floor deck. Plus they also have a fire pit near main pool.

The Sundial Lodge is close to everything and is a ski in ski out location. I'm looking forward to my next trip here.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, Manager at Sundial Lodge at Canyons Resort, responded to this review, January 31, 2014
Dear valued guest,

Thank you for taking the time to share your exceptionally generous comments with us! The fire pit on the third floor is a new addition for us and we are really enjoying all of the positive feedback about it. We, too, are looking forward to your next trip here to the Sundial.

warmly,
Kristin
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Additional Information about Sundial Lodge at Canyons Resort

Address: 3720 Sundial Court, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Park City
#11 Business Hotel in Park City
#11 Romantic Hotel in Park City
#17 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sundial Lodge at Canyons Resort 3.5*
Number of rooms: 39
Official Description (provided by the hotel):

Located at the base of Canyons Resort and just steps away from the Red Pine Gondola, the Sundial is a perfect blend of classic mountain lodge architecture and metropolitan style and sophistication. Choose from our many hotel rooms, studios, 1- and 2-bedroom suites, and even 2-bedroom suites with additional sleeping loft and extra bath. All rooms feature relaxing oversized jetted tubs, and all suites come with full kitchens, warm fireplaces, sofa sleepers, and private balconies to take in the mountain air and sweeping views.

This property also offers unparalleled convenience, being positioned directly above and around the stores, restaurants and ski shop of the picturesque Canyons' Resort Village. Guests also enjoy the heated outdoor pool, rooftop hot tub and plunge pool, complimentary underground parking, and much, much more. Additionally, our complimentary winter shuttle service transports guests within the Canyons Village area and to Historic Main Street, where the most popular boutiques, galleries, restaurants, and nightlife can be found.

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Also Known As:
Sundial Lodge At The Canyons Hotel Park City
Sundial Hotel Park City
Sundial Hotel At The Canyons
Sundial Lodge At Canyons Resort Park City, Utah

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