We loved our room and the location! That is, once we got in.
We were met with a not so nice front desk agent who was rude and not helpful at all. He was more interested in watching his movie on the couch than assisting us while we were waiting for the maintainance guy to replace our keys. He didn't care that it took us almost an hour to get to our room.
Once we were in, we were happy, but as working in the hospitality industry myself, I was not thrilled with the service we received. When complaining the next morning, we were told that the employee was not connected to the company who handles the reservations and they couldn't really do a lot.
All in all, great room and good experience. If we are ever in Park City again, we will return.
- Official Description (provided by the hotel):
Located at the base of Canyons Resort and just steps away from the Red Pine Gondola, the Sundial is a perfect blend of classic mountain lodge architecture and metropolitan style and sophistication. Choose from our many hotel rooms, studios, 1- and 2-bedroom suites, and even 2-bedroom suites with additional sleeping loft and extra bath. All rooms feature relaxing oversized jetted tubs, and all suites come with full kitchens, warm fireplaces, sofa sleepers, and private balconies to take in the mountain air and sweeping views.
This property also offers unparalleled convenience, being positioned directly above and around the stores, restaurants and ski shop of the picturesque Canyons' Resort Village. Guests also enjoy the heated outdoor pool, rooftop hot tub and plunge pool, complimentary underground parking, and much, much more. Additionally, our complimentary winter shuttle service transports guests within the Canyons Village area and to Historic Main Street, where the most popular boutiques, galleries, restaurants, and nightlife can be found.... more less
- Reservation Options:
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- Also Known As:
- Sundial Lodge At The Canyons Hotel Park City
- Sundial Hotel Park City
- Sundial Hotel At The Canyons
- Sundial Lodge At Canyons Resort Park City, Utah