When we checked in they lost our credit card information on file. We then were checked into a room that someone was already staying in. Dishes were in the sink and garbage was every where. We did not order room service but at check out they had a bill for $170.00 for room service. We argued about the bill and they found that they had billed us for someone else. We were not told about the resort fee. We will be staying somewhere else next time.