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“Just lovely!” 5 of 5 stars
Review of Waldorf Astoria Park City

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Waldorf Astoria Park City
4.5 of 5 Resort   |   2100 Frostwood Drive, Park City, UT 84098 (Formerly Dakota Mountain Lodge & Golden Door Spa)   |  
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Ranked #10 of 58 Hotels in Park City
Certificate of Excellence 2014
San Francisco Bay Area
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Just lovely!”
5 of 5 stars Reviewed August 22, 2011

Okay, here's the disclaimer: We did not choose this destination, nor did we pay for our stay. We were here for a family reunion, and the room was paid for by a family member whose company owns the timeshare or fractional or whatever designation they use. Park City is your basic western ski-resort town, lots of Native American trinkets for sale along a stretch of "historic" storefronts and saloons -- if you've been to Breckenridge or Aspen you've seen it all before (except it's Utah so there's a lot less ethnic diversity, naturally). There's basically nothing to do in Park City in the summer, which was fine since the Waldorf is a great place to do just that.
Our suite was flawless. The resort is new, so everything was in perfect condition, from the Viking range to the delicious beds to the Wusthof knives to the fluffy towels. We had a one-bedroom, two-bath suite that connected to the regular room of more family members, and we happily hung-out together in the living space of the suite, enjoying each other's company without tripping over anyone. We parents had the bedroom (really, the bed was delicious!), and our two kids camped out in the living room. The sleeper was very comfortable for one of our daughters, and the rollaway the other daughter used was equally good. There was plenty of room for the rollaway to be put up and stored in the room when not in use. We were a total of six people in the combined rooms and were all equally delighted with the space.
The pool area is divine. Sparkling pool, sumptuous (honestly) lounges, excellent service from the bar -- all combining to make for a great excuse to forgo the trip "downtown" for trinket shopping.
The workout area was a bit on the small side, but had everything we needed and was beautifully appointed with chilled water and towels. There even offer a limited number of group exercise classes, which we did not try.
The spa is spectacular. I had a massage (for which I did pay -- quite pricey, but very, very good). The shower rooms -- yes, each shower is its own room -- were amazing, and the steam room was very steamy. The anteroom/waiting area was stocked with elegant little snacks and chilled water, the staff was gracious and I was very impressed overall.
The lobby is very comfortable and well-appointed. We did not eat in the restaurant, but did enjoy cocktails and appetizers on a patio adjacent to the bar (back to the disclaimer: this was an owners' perk, for which we did not pay).
I have no clue what anything aside from the massage cost -- yes, it's okay to be jealous -- but I would gladly choose to pay top dollar to stay in this resort if were located somewhere I wanted to visit. I have absolutely nothing bad to say about our entire experience at the Waldorf. Top notch!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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809 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
california
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 22, 2011

We have stayed in nice properties in Park City. Maybe I was expecting too much from the Waldorf based on the name and location. The rooms were clean, nice with the fireplace and well appointed. But there were a few things that I expect a "luxury" hotel to do well and the Waldorf missed on a few of those: The robe in the room was stained. The TV audio was on the fritz. The front desk didn't code our keys correctly, so we were locked out of the room. The spa was ok, but not great.

  • Stayed May 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Frisco, Texas
1 review
5 of 5 stars Reviewed August 20, 2011

We celebrated our 30th wedding anniversary at the Waldorf Astoria in Park Cities, Utah. Never have we both been so spoiled and pampered. They thought of everything. Even a TV in the bathroom, chocolate on our pillows each evening, and polite prompt service, We enjoyed the free shuttle service and never needed a rent car. We were super impressed with the director of front office operations, Scott Burrell. When we compared our room with the "Stein Erickson Lodge" accomodations, we were glad we made the best choice to stay at the Waldorf Astoria.
We would recommend this hotel as our five star! Can't wait to return.
Kay and Rich

Room Tip: 7th floor over looking mountains
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louisville, KY
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 18, 2011

We stayed here because as one of the top rated in Park City, it was also the most economical for us. We had the "lowest" type of room.. 2 queens standard room. There was nothing standard about this room. Beautiful decorations, big granite countertop wet bar with small refrigerator. The bathroom had a nice jacuzzi tub and big fluffy towels and robes. The beds were comfy with enough pillows to satisfy anyone. Large screen TV and fireplace. All balconies overlook the pool area. The minute we walked into our room, it was comfortable and you felt spoiled.
The restaurant (which I guess used to be named Spruce and is now just "THE" restaurant) was wonderful. Our hostess Linda was beyond helpful and friendly. We had everything there from breakfast to a full dinner, to drinks and appetizers out on the terrace. We did not have one single thing that wasn't excellent! The chocolate torte with condensed milk vanilla ice cream is to die for!
We used the shuttle service twice. They dropped us off and picked us up at a convenient location on main street. Main Street has great shops, galleries, eateries. Definitely an enjoyable way to spend the day. The shuttle was right there when he said he would be back.
We took the shuttle to Olympic Park another other day. Unfortunately, there was no pick up at the specified time we were told, so I had to call the front desk and inquire about a ride. We had to wait another 25 minutes for a pick up and then the cute young driver was very apologetic. Other than that, no one offered an explanation as to why the scheduled shuttle was not there as we were told.
If you have a car, you have to valet it, but getting in and out is very easy there. They pull your car from close by and always offer you water and any other help needed. An easy process, not to worry over.
The pool area is beautiful with attentive workers and comfy big chairs and "beds" to lay on. Yes there were kids there swimming and making noise, but you can get far away from the pool if you want and it's not that big of a deal.
My husband said the fitness room was good, but needed a clock as he likes to time himself between reps. Other than that, he liked that they had higher lb. hand weights to use.
We did not use the Golden Door but we did go look around and it was beautiful. We belong to Massage Envy, so we drove right up the road 5 minutes and got our $44 hour massage vs. $150 at the Spa. Couldn't justify the price just for prettier walls!
We have been blessed to stay at some very nice resorts over the years. We will definitely be back here again. Park city is beautiful in the summer and the Waldorf made this quick romantic getaway a wonderful memory.

Room Tip: We had the least expensive room offered and it was FABULOUS! All rooms have balconies overlooking p...
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Syracuse, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2011

A friend and I stayed at the Waldorf during April this year to catch the last few days of a great ski season, and it reinforced my view that the Waldorf is in a class by itself amongst all of the Park City area resorts, and without question among all of the resort options within the Canyons (and I wouldn't want to ski anywhere else). The Waldorf just has it all "right". They've figured out the perfect formula for combining the luxury, service, and amenities you would expect from a Waldorf hotel, with the relaxed western atmosphere you would expect from a Park City ski resort. From the room itself, to the resort amenities & the services (always with a smile) provided by the staff, the Waldorf is really the ultimate, and sets a very high bar for other resorts to follow. We booked our trip through Tami at www.lasthoorah.com and got in at a great price and had a great experience working with her. She was able to arrange airport transportation, discount lift tickets, etc. Would highly recommend.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Haven, Connecticut
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 10, 2011

We stayed at the Waldorf for three nights last year and were so pleased we booked for a full week this August. The one bedroom suites are just perfect with the beautifully equipped kitchen, spacious living area and very comfortable bed. A quick trip to the Whole Foods Market and we were all set for leisurely breakfasts and snacks in our suite. We spent every morning out by the pool - very relaxing. It can get a bit hectic in the afternoons as this is a very family friendly hotel and the kids just love the pool. Only had one quick dinner in the restaurant/bar but the food and service were very good. Shuttle service into Park City was also very convenient. All of the staff we encountered went out of their way to assist in any way - we really noticed a new Operations Manager who is transferring in from Phoenix - he seemed to be everywhere assisting staff and guests. Can't wait for our next trip to Utah.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2011

A recent weekend stay with family in one of the 2-bedroom suites was a highlight of our vacation! Scott B., the new Director of Operations, went out of his way to ensure that every need was met and went above and beyond when he picked us up later in the evening after the Deer Valley concert. The pool staff simply overheard us comment that we thought one of the larger pool "beds" looked inviting - and the next thing we knew, two people were carrying one over to us! The kitchen offered everything we needed for our stay, allowing us to lounge over breakfast with the family. We had planned one night be decided to splurge on a 2nd night as we did not want to leave this luxury and pampering! We were slightly disappointed in the Golden Door Spa services we recevied as our pedicures and manicures, both, had to be redone the next day. There appear to be new staff hence, would give them another try on a future trip.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Park City

Address: 2100 Frostwood Drive, Park City, UT 84098 (Formerly Dakota Mountain Lodge & Golden Door Spa)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Park City
#5 Romantic Hotel in Park City
#8 Luxury Hotel in Park City
#10 Family Hotel in Park City
#11 Business Hotel in Park City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Waldorf Astoria Park City 4.5*
Number of rooms: 175
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Also Known As:
Waldorf Astoria Park City Hotel Park City
Waldorf Astoria Park City Utah

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