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“Nice place, but expensive for room quality” 4 of 5 stars
Review of Canyons Grand Summit Resort Hotel

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Canyons Grand Summit Resort Hotel
4.0 of 5 Resort   |   4000 The Canyons Resort Dr, Park City, UT 84098   |  
Hotel amenities
Ranked #32 of 59 hotels in Park City
Connecticut, USA
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Nice place, but expensive for room quality”
4 of 5 stars Reviewed March 10, 2013

My wife and I spent two nights at the Canyons as part of a group of hospitality professionals. The rooms were nice enough, but for $300 per night, I was expecting higher quality. The convenience of ski on/off was great, so that helped. The report itself is amazing, with a diverse array of offerings for skiers/boarders of all levels. Its also very family friendly. I could see letting my sons, who are grown now, run around on their own if they were teens/tweens, without worry. The pool/hot tubs are great, although there should be drink service available. I had to get out of the heated pool, and walk into the spa area to ask for a drink. That was cold! The food for breakfast in the Cabin restaurant was good, with fresh fruit, oatmeal, yogurt, breads, plenty of egg concoctions, etc.

Room Tip: The rooms facing the hill are the best! You can also get rooms facing the valley, which is also a ni...
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Salt Lake City, Utah
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2013

i am from Aspen Colorado, known as a top notch world class resort and l was totally impressed with the Canyons Grand Summit Resort Hotel during our 2 day stay. Everything, every detail was perfect for us during our stay. The food delicious, the rooms exquisitely comfortable and clean with fireplaces and jacuzzi tub in our suite, views, amazing room service speed, the absolute nicest most professional staff in the world. Highly, highly recommend to those who want excellence with genuine warmth.

thank you so much, we will be back!

Room Tip: If you are romantic, spring for the suite to have the fireplace going as you watch the sunset and br...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed March 6, 2013 via mobile

This facility was below even the local mountain we go to in NY. It is basically a room to the side of the hotel lobby. Very cramped space and the furniture looked dated. The preschool room is basically another hotel room turned into a space. Also very cramped and unfit to be called babysitting. We were surprised for a resort as highly regarded to have such a facility that's basically an after thought. It's too bad.

Stayed February 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southbury, Connecticut
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 4, 2013

Was there last week and had a great time. The hotel is well maintained and very clean. The staff is friendly and very helpful. The best part was getting out of bed, going out the door and jumping on either the orange bubble chair or gondola. And, then jumping back to the hotel for a quick lunch or nap. Absolutely, the best!

Room Tip: 5th floor is best.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehall
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2013

I've stayed at many ski resort hotels and this hotel provided very good accommodations, but at a very high price.

It has a great location if you only plan to ski the Canyons, but if you want to get to Park City or Deer Valley, good luck. The hotel does not provide a shuttle during the day, so getting to the other resorts involves a ride on 2 buses, or a ride on a gondola and then a bus.

The outdoor heated pool and three hot tubs were very nice.

They provide an excellent breakfast buffet for $23.

My room was well appointed overall and everything was functional. It did not have room darkening shades (this is a deal breaker for me). It had slat blinds, which could not be raised, so they obstructed the view out my window.

The other thing is I like drawers to store my stuff as I do not travel light, and this room only had one TV cabinet with tiny little drawers... not very practical.

  • Stayed February 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

Can't beat the loaction if staying at Canyons Resort. Just walk out the door and your on the heated Orange Bubble lift or walk a couple of hundred yards and your in the Resort Village or on the main gondola up the mountain.
The rooms are spacious and the hotel offers all the amenities of a major hotel- restaurants, room service a ski check just steps away from the exit to ski from. At the end of the day just ski up to the hotel, walk in the door and check your skis. Then relax in the heated pool or hot tubs, enjoy the spa and exercise facility. Take a free shuttle into town.
Wow! All that you'd want in a ski vacation.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phila
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 2, 2013

We should have heeded the "not up to snuff" review of February 2013. We,too, are here for a medical conference. Booked a one bedroom suite. Room is fine. Upon booking and confirming reservation, we were told the day bed in the window would be made up for one of our kids.
We arrived @3 and the bed was not made and there were no linens for us to make it. The bell boy said he would have housekeeping take care of it.

We went outside to secure skis for the next day. We came back to discover housekeeping hadn't been there. Called @ 5 to request the linens. Kristin assured me she would take care of it. Told her will be back @7. We came back at 7 and housekeeping hadn't been there. Called Kristin again. She seemed quite confused and said she will take care of it. That was a lie.

Eventually spoke to a manager,Jeff, who said he would personally bring the linens. That was a lie too. Apparently the head of housekeeping,Will, does not heed the manager.
We had been traveling all day and it was hours past the kids bedtime and there were no linens for the second bed.

After going ballistic on manager and housekeeping, finally received 2 sheets and a pillow 5 hours after the initial request. Had to put kid to sleep on old dirty day bed.

I did tell Jeff I would share this experience on Tripadvisor. He concurred with this negative experience and I am confident he could care less.

Next year it's back to vail!

Room Tip: Bring your own linens.
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Service
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Additional Information about Canyons Grand Summit Resort Hotel

Address: 4000 The Canyons Resort Dr, Park City, UT 84098
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Park City
#10 Spa Hotel in Park City
#11 Luxury Hotel in Park City
#12 Ski-In / Ski-Out Hotel in Park City
#21 Business Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Canyons Grand Summit Resort Hotel 4*
Reservation Options:
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Also Known As:
Canyons Grand Summit Hotel Park City
Canyons Grand Summit Resort Hotel Park City, Utah
Summit Park City
Park City Summit

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