We arrived at the Park Plaza Resort on September 1, 2012. Unknown to us at this time was the fact that there was major construction going on in and around the resort. Rooms were being renovated, the driveway to the underground parking facility was being ripped up, and the noise level was high. The General Manager informed us of this upon check-in. There was no effort to try and place us in a "quieter" room until both my husband and I got more and more adamant. You could not upgrade, as the upgrades were the rooms being renovated, so we opted for the furthest room away, which was really impossible because construction was being done in all four corners of the resort. There was no escaping the work noise. To add to this frustration was their decision to park their shuttle, which was advertised as their personal transportation to their guests to get around town, in the underground parking facility which was under construction. The shuttle van was trapped! RCI was notified on August 31, 2012 about this renovation, when in reality, according to the guests we encountered, had been going on for weeks. The situation became personal because we had personally discussed our stay with the General Manager two weeks prior to the trip. We were told nothing. In short, had we known about this when we booked on January 9, 2012, we would not have gone.

Giving us daily towel exchanges did not make up for not being up front with your guests. Shame on you!!!

This trip I was in unit 106 which was on the ground floor, and I enjoyed sitting on my balcony a few times early evening. Park City is beautiful in the summer. This time I had a Mini Suite, and it was perfect, everything in one room, with the full kitchen and bath.

Loved the Manager's Wine and Cheese and made friends who lived in Pocatello Idaho, of all spots!

Damir and Kwadwo were excellent as usual.

Great location, Awesome staff, so friendly and personal. Nice layout of the 2 bedroom condo. They gave transportation around town. Planned events. We were there for the wine festival. Lots of funs. Perfect size for our family. Will return again

The Park Plaza is in a great location, with extremely friendly staff. It is walking distance to many restaurants and offers a great value, for some. Here is my issue, and one that really would be an easy fix. Why you would put an indoor pool smack in the middle of this place with no sound walls is beyond anything I will ever understand. Furthermore allowing children to be in it until 9pm and then transitioning to "Adult" swim from 9-11. I use the term Adult extremely loosely, first let me preface that I am hear on business and do have to be asleep at a decent hour, I'm mid 30's, not an old elderly person. However, my 2nd night here it is 10:45pm and nothing but screaming is coming from the pool, I call down and ask wtf is going on, isn't adult time 9-11, well the answer I was given threw me for a loop. "Sir, I just went and checked, all of them are 12 or older", um, ok, so make them leave, its adult time. "Well sir, we consider adults 12 and older". Ok, am I at Disneyland??? Third and final day, I am sitting in my room attempting to do some work. I am in room 318, or the worst possible room in this entire place. It is 3rd floor directly above the pool, and the window is directly above the courtyard. I literally got up to check and make sure that the window was closed 3 times bc it was so loud, a minimum of 15 kids out my front door screaming as if they have no parents what so ever. AGAIN, why on earth you would place this pool here is beyond me!! Or at least close it at 6pm!! Enough was enough, and I finally had to call down to the front desk. I was moved without hassle to room 308 which is a tremendous 1 bedroom suite that is fantastic. You can still hear children screaming from the pool, but its not nearly as bad.

A couple of notes that I had read from management so far that are completely false are as follows.
1. We recently upgraded ALL the Tv's to flat screens-this is False
2. All rooms have AC-this is partially true, however in the middle of the night in the murphy bed rooms, all cold air ceases to exist, forcing you to open the windows, which is fine as long as there are not people outside.

All in all this place is a decent value, just make sure you are no where near the pool or bbq area.

I chose this place, to be honest, bc the of their fitness facility. I am an avid Crossfitter, and seeing the picture of the Concept 2 rower was a great selling point to me. However, the one pictured, and the one that is actually here are 2 different rowers. The one shown is a Concept 2 that comes standard with a PM3 monitor, the one they actually have is old and the PM2 monitor. Not a big deal as it still did the job for great WOD'S. Truthfully, I will probably stay here again for that reason, and the friendly staff, but I will make sure to be no where near the pool.