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“Enjoyed our Stay” 5 of 5 stars
Review of Holiday Inn Express & Suites Orem/North Provo

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Holiday Inn Express & Suites Orem/North Provo
2.5 of 5 Hotel   |   1290 West University Parkway, Orem, UT 84058   |  
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Ranked #1 of 9 hotels in Orem
Las VeGAS
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Enjoyed our Stay”
5 of 5 stars Reviewed August 10, 2013

We had to make a quick trip to take a friend some furniture, and we stayed here overnight. The price was right, our room was clean, the beds comfortable.

The complimentary breakfast was just perfect for a quick pick me up before hitting the road. I'd stay here again if we're ever back in the area.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, August 12, 2013
We appreciate your review. Thank you for the great input. My team is serious about providing a great guest experience. Please come stay again.

Sincerely,

Lisa Sallenback
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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102 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Lake Elsinore, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2013

I have stayed here many times on business, & although a little on the high side price wise for HIE it is a very consistent, nice quality hotel. Everything as far as rooms, bed, cleanliness, service, TV, pool, gym is above average & of a standard where any business or leisure traveller would be satisfied. Nothing will blow you away here, but a good place to stay if you are in the Orem/ Provo area.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, August 12, 2013
Thank you for your review and for selecting our beautiful Holiday Inn Express. We appreciate your taking the time to give the positive feedback.

Sincerely,

Lisa Sallenback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 7, 2013

As a platinum member I expect a lot from HI Expresses and this one did not disappoint. From the check in to the very nice accommodations to the morning breakfast everything went great. Ashley the front desk clerk was more than helpful and is a credit to the Holiday Inn express family.

My wife and I both enjoyed our recent stay and would recommend this to anyone.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, August 12, 2013
Thank you for staying with us. We value our IHG Rewards Members (formerly Priority Club). We appreciate your great review and look forward to hosting you again in the future.

Sincerely,

Lisa Sallenback
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granada Hills, California, United States
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 20, 2013

Nice newer hotel, the service at check-in was wonderful...I received a call to confirm my room and had put smoking by mistake, so glad they corrected that...really pleased with the service. The prices are reasonable for the area and it was busy with families, with that being said breakfast was out of some things by the time I arrived and I had kids running up and down the hall. I had a king suite unfortunately there were pipes knocking and it did not make for a good sleep.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, July 22, 2013
We strive to provide great service. Thanks for noticing and writing this review. Please come stay with us again.

Lisa Sallenback
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 11, 2013

How lovely this hotel is! I will return here every time I am in or near Orem! A mountain lodge with a fireplace to greet you, the front desk reception is even warmer than the fire. Such homey rooms and comfortable beds...you are surrounded by beautiful mountains and shopping malls and restaurants near by...just a lovely hotel, really.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, July 22, 2013
Thanks for staying with us. We appreciate your taking the time to offer this great review.

Tracy Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, Utah
1 review
5 of 5 stars Reviewed July 2, 2013

My family and I stayed at the Holiday Inn Express for one night in June 2013 while we waited for our moving van to arrive. The staff was friendly, courteous and professional. We arrived at the same time as several other guests and the front desk clerk handled the crowd like a pro. We were checked in quickly and assigned a clean, comfortable room with all the amenities you expect from a Holiday Inn Express. The beds were comfortable, the room was dark and cool and we slept like babies! The location was very convenient, just off of the highway, and there were several restaurants close by to choose from. I had a few questions before we arrived, and Rebecca was very helpful in answering them and helping us out. I would definitely recommend this hotel and would stay here again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, July 15, 2013
Thank you for staying with us. Our team really enjoys the opportunity to meet new guests and provide a great experience.

Sincerely,

Lisa Sallenback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orem, Utah
Top Contributor
269 reviews 269 reviews
30 hotel reviews
Reviews in 51 cities Reviews in 51 cities
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed July 1, 2013

Needed a place to stay during a recent home renovation project. This Holiday Inn Express, which is located across the freeway from UVU, really exceeded my expectations. The facilities are very nice and feel up to date, the desk staff was very professional and accommodating, and the price was very good.

I've stayed at several other hotels in the area and this one beats them by a mile.

Room Tip: Make sure to inquire about corporate rates. If you can afford it, go for a suite on the top floor. T...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review, July 10, 2013
We are so happy to have the chance to host you at our beautiful Holiday Inn Express & Suites. Your positive review means a lot to my team.

Thank you sincerely,

Lisa Sallenback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Orem/North Provo

Address: 1290 West University Parkway, Orem, UT 84058
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Orem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Orem/North Provo 2.5*
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Also Known As:
Holiday Inn Express & Suites Orem/North Provo Hotel Orem
Holiday Inn Express And Suites Orem/North Provo
Holiday Inn Express & Suites Orem/North Provo Utah

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