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“COLD and unsatisfied” 2 of 5 stars
Review of La Quinta Inn & Suites Orem University Parkway

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La Quinta Inn & Suites Orem University Parkway
2.5 of 5 Hotel   |   521 West University Parkway, Orem, UT 84058   |  
Hotel amenities
Ranked #4 of 9 Hotels in Orem
Rexburg, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“COLD and unsatisfied”
2 of 5 stars Reviewed December 9, 2013

The Hotel was cold. Our room was fine but the rest of the hotel was freezing. The breakfast was not what I was expecting after reading the details on the website. I will not go back to this La Quinta. We left after our first night and went to another hotel.

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQGS, Guest Relations Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review, December 13, 2013
Hi Stacey!

Thanks for your recent review of the La Quinta Inn & Suites Orem - University Pkwy. We're sorry that the hotel was as cold as you've mentioned during your stay. We'll definitely have our Maintenance team check the temperatures to ensure they are set correctly. We'd also like to thank you for your comments about our breakfast. We'd like to hear from you directly at tripadvisor@laquinta.com with further details if you'd be willing to share your feedback. We're looking forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
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    70
    42
    23
    23
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • German first
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English first
A TripAdvisor Member
2 of 5 stars Reviewed November 4, 2013

We have been staying at this hotel for over the last 6 years and it has never been so dirty and unkept. We checked out after one night and went to another motel. The bathroom was the worst Im not sure it was even cleaned that day. Spills down the walls and counter, pubic hair on the toilet. The dust clusters around the wall trim and floor was over the top. The Pool area was dirty and the halls were unvaccumed. Funny the halls were in such bad shape because they were cleaning the carpet just outside our room at 10:00 at night! How do you expect people to sleep with that noise going on. I hate to complain but we were so disappointed.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 24, 2013

At first, I was a lil hesitant to pay their rates. But their recent renovation and remodeling is amazing!! Their rooms are warm and inviting and provides a relaxing environment for anyone needing a lil R&R or just another "home away from home". The staff was very friendly and more than happy to help with anything! The location is great, too. The WalMart SuperCenter right next-door is extremely convenient, as well as the wide selection of restaurants and shopping venues. There is an indoor swimming pool and hot tub, which is so nice around winter. Overall, I would DEFINITELY recommend the La Quinta Inn & Suites to anyone!!

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Wyoming
Top Contributor
114 reviews 114 reviews
28 hotel reviews
Reviews in 44 cities Reviews in 44 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 23, 2013

We stayed here on our way home from Las Vegas. The hotel is new and really really nice! We had our 2 pups with us, so were looking for a pet friendly hotel! The La Quinta was THE BEST! The room was lovely with a comfy king bed. We had NO problems with internet. It was a super fast connection. This La Quinta was close to many restaurants AND the mall. I loved it and will be back next time!

Room Tip: We were on the 4th floor.... Ask for rooms closer to the elevator. Our room was perfect!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 42 cities Reviews in 42 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Front end reception efficient and very business like! ( I guess it is a business!) rooms nice & large & basic; only the suites have fridges. That can be difficult when a stop over on vacation. Very dog friendly.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Orem University Parkway

Address: 521 West University Parkway, Orem, UT 84058
Location: United States > Utah > Wasatch Range > Orem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Orem University Parkway 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Orem University Parkway Hotel Orem
La Quinta Inn And Suites Orem University Parkway
La Quinta Orem
Orem La Quinta
La Quinta Inn & Suites Orem University Parkway Utah

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