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“Nice Stay; So Much Potential” 4 of 5 stars
Review of Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel

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Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel
3.0 of 5 Hotel   |   2510 Washington Blvd., Ogden, UT 84401   |  
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Ranked #5 of 22 Hotels in Ogden
Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Nice Stay; So Much Potential”
4 of 5 stars Reviewed July 5, 2013

Had a business stay here in June. Wasn't here long because I had to be presenting early the next morning, but had a pleasant stay. With such a historical property — so much original architectural featuring — I always wonder why more of the aesthetic isn't reflected in other parts of the building. One walks into a stunning high foyer and lobby to check in and ends up in 1986 when one walks into the room. Likely the prices would go up if aesthetics were to be updated. Overall, good stay — breakfast was a little meager but could have been my timing — and I'd definitely go back. Thanks, BL.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, July 11, 2013
Dear Stringd,

Thank you for taking the time to write a review. We are so glad you enjoyed your stay and the history in the lobby. We lost a lot of the history in the rooms during the 1980s renovation. We consider ourselves lucky to have the hotel at all since the city of Ogden considered tearing the building down instead of doing the 1980s renovation. We are working slowly to update the rooms and return some of Ogden's history to them. We will pass on your comments to our team, especially the breakfast team.

Thank you again for taking the time to write a review.

Have a great day!
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172 reviews from our community

Traveler rating
    94
    48
    17
    5
    8
See reviews for
48
46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2013

I am a frequent traveler to the Ogden area, and frankly, had never considered staying any place other than the Marriott. That property was recently sold, and is no longer a Marriott, so I decided to "shop the market" so to speak. Very happy I did. This hotel is awesome. The rooms are more than comfortable, and very roomy. What makes this place great, in my eyes, are the people. At every turn, from check in to check out, the employees went out their way to make sure i was taken care of. The ease of check in and check out were amazing, Lan at check in ,and Landon at check out. I was at the front desk various times in between (help with Golds passes daily), always a helpful answer and a smile. the breakfast makes a great start to the day. Finally, the on property restaurant MacCools was very good and the staff there was friendly and happy. I will certainly be staying here when ever I visit Ogden. Rooms are rooms, and these are great, but the people make this place exceptional!!

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, July 3, 2013
Dear 21blakjak,

Thank you for taking the time to write such a nice review. We love sharing great reviews with our team at the hotel. We are so glad that the room was comfortable and roomy. We are also very happy to hear that our team treated you well and you enjoyed breakfast and MacCool's. We are looking forward to your next visit with us.

Thanks again, Have a great day!
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Marquette, Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 16, 2013

Excellent accommodations, clean and spacious, good food at breakfast, friendly and helpful staff, very affordable price. My husband and I highly recommend this hotel. Location of the hotel is ideal also--right in the heart of downtown Ogden.

Room Tip: They are all excellent suites
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, June 17, 2013
Dear Helen C,

Thank you for taking the time to write a great review. We are so happy you enjoyed the accommodations, breakfast and our helpful staff. We are looking forward to sharing you comments with our team.

Thank you again for the wonderful review. We hope you stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lincolnshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2013

The room was clean - sparkling white towels and linen, comfy beds with good pillows, air conditioning quiet, Staff friendly. Housekeeping didn't arrive to service our room until after 3.00 in the afternoon, and the really odd thing were no drawers in the room to unpack into ( there were 5 side tables with lamps) and only two coat hangers in the small wardrobe. When I called front dest they were puzzled as to why there were no drawers, and said they had more cost hangers if I wanted go pick them up from front desk. (6 wire hangers). They said they would arrange for a chest of drawers to be moved into he room but it never appeared during our three day stay. Breakfast was very basic, and would not have paid extra for it. Good location near to restaurants etc.

Room Tip: Ask if it has storage drawers!
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, June 17, 2013
Dear Traveller446,

Thank you for taking the time to post a review. We are very glad that the room was clean, the bed was comfortable and the staff friendly. We apologize that there were no drawers to unpack into, most of our rooms have drawers, but a couple currently do not. If you have suggestions on how we can improve our complimentary breakfast please feel free to email them to us.

Thank you again for the review. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2013

We had a wonderful stay. The historic achitecture and the old time photos of Ogden were beautiful. The location is close to downtown with good restaraunts and neat little shops. The breakfast was exceptionally well done. The suite was beautiful an large, very comfortable and clean. The staff was very efficient and friendly. We go to Ogden on a yearly basis to see family and we now have a new favorite place to stay

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, June 10, 2013
Dear Workouthappy,

Thank you for taking the time to write a wonderful review. We are so happy you enjoyed the historic architecture, downtown location, large suites and breakfast. We are looking forward to sharing your review with our team.

Thank you again for the great review. We hope you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
5 of 5 stars Reviewed June 7, 2013

We recently spent two days at the Ben Lomond Suites Hotel and really enjoyed our stay. The historic photos of Ogden, the beautiful architecture and furnishings made me wish we were dressed in authentic clothing of the period. One night we walked down the street and bought goodies at some of the neat shops and while smelling the roses across the street, we heard a concert nearby and sat and enjoyed an excellent bluegrass band who had recently played for a festival. We loved the Irish bar and our extended family of twenty came over to visit our suite and sample the great food and drink. Our breakfast was great, especially the bacon, and the staff went out of their way to see that we had an enjoyable stay. We'll definitely return!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, June 10, 2013
Dear jc85734,

Thank you for taking the time to write a great review. We can't wait to share your compliments with the breakfast team and MacCool's. We are so glad you enjoyed the historic touches in the hotel and wandering down Historic 25th Street.

Thank you again for the review. We hope you stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
zanesville ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 6, 2013

Ben Lomond Suite was and exceptional stay. Very beautiful and clean. Well worth checking out. We stay for 2 nights and enjoyed the comforts of this Hotel. Better yet the breakfast was exceptionally well done. Couldn't believe it was a full elf serve breakfast and free at that

Room Tip: It was a single queen size room with a living room very nice and cozy.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBenLomondSuites, Owner at Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel, responded to this review, June 10, 2013
Dear Aubrey W.,

Thank you for taking the time to write such a nice review. We love sharing good reviews with our team. We are so glad that you enjoyed the beauty of our hotel and breakfast, we know that housekeeping and the breakfast team will love hearing your praise.

Thank you again for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel

Address: 2510 Washington Blvd., Ogden, UT 84401
Phone Number:
Location: United States > Utah > Wasatch Range > Ogden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Ogden
#4 Family Hotel in Ogden
#4 Romantic Hotel in Ogden
#6 Business Hotel in Ogden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ben Lomond Suites Historic Hotel, an Ascend Collection Hotel 3*
Number of rooms: 97
Official Description (provided by the hotel):
Ben Lomond Suites Historic Hotel is the only all suite hotel located in downtown Ogden. Ben Lomond Suites is within an easy walk of the Eccles Conference Center, Ogden Amphitheater, Egyptian Theater, Salomon Center, and multiple great restaurants and bars. Stays include free full breakfast buffet, free wireless internet, and free covered parking. Ben Lomond Suites has a business center, fitness center, and coin operated guest laundry. Ben Lomond Suites also has 6 event spaces that have capacities of 25 to 300 guests. Ben Lomond Suites has two great restaurants and a bar, MacCool's Public House located just off the lobby level and Restaurant 1007 on the 11th floor of the hotel. Come and enjoy Ogden's Historic Hotel. ... more   less 
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Also Known As:
Hotel Ben Lomond Historic Suite
Ben Lomond Suites Historic Hotel, An Ascend Collection Hotel Ogden, Utah

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