I booked a room at the Pavilion Inn in Salt Lake City for a week. Upon my arrival, the front desk clerk could not find my reservation. I went to the car, provided my confirmation number and low and behold she found it. However, the morning of the 2nd day, there was a knock at my door telling me that I was late for check-out. I explained that I was there for 5 nights and they needed to recheck the reservation. After some confusion, they finally got it straight. The staff were friendly enough, but seemed confused and discombobulated. They wore a plain white T-Shirt with a improper fitting vest over it and truly gave a very poor first impression. The hotel itself is not in Salt Lake City. If you know anything about the city, this hotel is 53 blocks south of the city center in the city of Murray. If you're looking for something close to the airport or near the city center, keep looking. As for the room, it was a standard hotel room. Nothing special and certainly not anything that I will remember a week from now. The rubber backed drapes on the windows were ripped. The work station had two electrical sockets under the desk. Both were used for lights. My choice was to work in the dark or enjoy evening lighting and not work. On my first morning at the hotel I went to take a shower and when I pulled the shower curtain open, a wash cloth that had been used by the previous guest, fell from the top of the shower curtain rod onto the floor. Clearly a lack of attention to details. The rooms themselves were nice sized and an okay sized bathroom. The walls were solid white with no pictures, mirrors or décor of any form. The free breakfast was adequate but whoever set up the serving area really missed their mark. The plates, silverware, coffee, etc. on one side of the room and the powdered eggs, bacon and single waffle maker on the other side of the room. People walking back and forth between the two stations making the room a congested mess. The cold cereal containers were broken and no longer sealed properly so they wrapped plastic wrap around the top so the cereal would not get stale prior to use. The hotel was also lacking a soda vending machine. The signs led to a vending area, but only an ice maker was there. The vending machines had been removed due to cost? The indoor pool was nice sized and the workout room had enough equipment that multiple people could enjoy them at the same time. This could be a great hotel as it has a lot of character. I blame the management for allowing it to become the less then stellar property that it could be. Would I stay here again? I might, but not because I made an earnest effort to do so. Rather because I was looking for a good price for a week long stay and simply didn't remember staying here before. As I said in the beginning of this review, there was nothing that was really remarkable that would stick in my mind after a couple days. Just another middle class hotel that's been allowed to go down hill.
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- Also Known As:
- The Pavilion Hotel
- Quality Inn & Suites Murray, Utah