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“To little time!” 4 of 5 stars
Review of Zermatt Resort & Spa

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Zermatt Resort & Spa
4.0 of 5 Resort   |   784 W Resort Dr, Midway, UT 84049   |  
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Ranked #1 of 2 Hotels in Midway
Monett, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“To little time!”
4 of 5 stars Reviewed March 28, 2013

I arranged to stay at the Zermatt for two days so I could attend a course nearby. If you've traveled in Germany and Austria, you'll be reminded of the Schloss' in those areas. Nice rooms, clean, rustic and comfortable. Lot's to do if you have time. Spectacular staff. I've stayed at 5 star hotels with similar service, just less stuffy. Wish I'd had time to enjoy this place more! I'm coming back for skiing! Lots of it nearby.

Room Tip: Ask which rooms give you the best view of the mountains.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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464 reviews from our community

Traveler rating
    255
    99
    54
    40
    16
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122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2013

We absolutly loved Zermatt! Stayed for a week, short driving to ski resorts nearby. Super friendly and helpful staff, very clean all over, hot cider and coffee in a lobby was a nice touch. Amazing amenities-- jacuzzi with waterfall, steam room, relaxation rooms....
Highly recommend.

Room Tip: rooms with fireplace are very nice
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springville, Utah, United States
1 review
5 of 5 stars Reviewed March 25, 2013

We had a great stay and used a Living Social voucher to get a great deal on our room. The room was clean, neat and beautiful. We loved all the beautiful furniture throughout the Zermatt Hotel. Great service by the front desk! And I swam in the pool on the 1st floor and was comfy warm while I peered out the window at the falling snow. Z's Chop and Steak Haus had a great atmosphere, the service was superb, and the flavors of the food were so unique and different. The music playing completed our wonderful birthday evening. I'd suggest it to anyone.

Room Tip: Use the vouchers available from Living Social deals.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy, Utah, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 24, 2013

We reserved this hotel to celebrate my moms 80th birthday. The hotel is beautiful and interesting. There is music playing on the grounds which makes it fund. And there are a couple of shops to visit for fund such as a bakery you can visit too. Our room was beautiful and nice and clean. In addition, staff were pleasant and very courteous. So in terms of the hotel, I thought it was great for a stay.

With respect to the on-site restaurant, I very much disliked my experience there and thought it a terrible value. In short, I spent $112 and my entire family left hungry and were asking for food later on. This is partly because we couldnt afford to order much. Meals items, even sauces, are all ala carte and each item is highly overpriced for the size. For example, a six ounce steak with absolutely nothing else was $24. Consequently, each in our family just a meat and a side. Once we ordered, it took a long time to get our meals, over 40 minutes. Once we got the food, what there was of it tasted good. As an example, my daughter paid $18 for just her entree and got 2 half dollar sized medallions. It was like one of those movies where they make fun of the high priced restaurants only this was real. You could argue that we paid for the atmosphere and the superbness of the steak but I didn't see it. My wife and I genuinely felt like we'd been courteously robbed. You can get me to a restaurant like this once but not again and I certainly wont forget to warn people I know. The chef and serving staff were superb and did what they were trained to do so I have no qualms with them. The resort could learn a lot from the HUB diner in Heber. We ate there the next day. Servings were ample, service fast, and prices quite reasonable. If you can afford very expensive fare more power to you but you may want to find an alternative.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripXpert1, Manager at Zermatt Resort & Spa, responded to this review, April 21, 2013
Dear Dirk P,
I am happy to hear that you enjoyed the hotel aspect of your stay, but sorry that the meal you describe wasn't as well received.
I sincerely hope that you will come back to visit us again. We have several dining options here at the resort, and I feel confident that we have a restaurant your family will enjoy. There are menus available at the Front Desk, and the staff is always happy to make suggestions to suit your needs.
We hope to see you soon!

Eric Clark
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California, United States
1 review
5 of 5 stars Reviewed March 20, 2013

I was one of the organizers of a conference that we held at Zermatt so I not only got to experience how amazing the rooms are (with spa baths and fireplaces) but also interact with the most professional, caring team ever! I can not rate this team and resort any higher! Absolutely awesome on all levels! This resort is great for businesses AND for families. They also have a WONDERFUL pool/spa that has a waterfall and a indoor/outdoor pool that is connected with a swimming path to and from each side.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bountiful, Utah, United States
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2013

The Zermat was wonderful. The room was cozy and the staff was helpful and attentive. We really enjoyed our stay. This newer hotel is overlooked but it is the gem in the area of Midway. We were treated well at the Adventure Haus when I needed a tune up on my snowboard

Room Tip: The Zermatt is often overlooked because it is so close to the, better established, Homestead Resort...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2013

arrived on 6th march for a four night stay. Everything about the resort exceeded my expectations by far. The rooms are fantastic, hotel is spotless, and the staff work hard to ensure your stay is very comfortable. please thank the man who went out of his way to get water, milk and sugar for me as rquested, cant remember his name but he is an ex teacher, fantastic service hotel has a good guy there.

Room Tip: villes were lovely
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Phone Number:
Location: United States > Utah > Midway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Midway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Utah/Midway

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