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“A cruel Priceline prank..."2 stars". Yea..right!” 1 of 5 stars
Review of Extended Stay America - Salt Lake City - Union Park

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Extended Stay America - Salt Lake City - Union Park
2.5 of 5 Hotel   |   7555 S. Union Park Ave., Midvale, UT 84047   |  
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Ranked #7 of 12 Hotels in Midvale
Sacramento
Top Contributor
107 reviews 107 reviews
79 hotel reviews
Reviews in 63 cities Reviews in 63 cities
80 helpful votes 80 helpful votes
“A cruel Priceline prank..."2 stars". Yea..right!”
1 of 5 stars Reviewed July 20, 2011

I am a veteran of the road and tend to give places a break when I can. When the management of a facility really tries to do it right, even if the odds are against them, I cut them slack. This is not one of those times.

The place stinks and is horribly under-maintained. The carpets, both in the hallways and in the rooms, reek of rotted spills and other filth. There appears to be no systematic vacuuming of the hallways or common areas and there's small debris everywhere. It's a slummy place that defies the upper middle class area where it's situated.

Early on, I liked these extended-stay places. Because the rooms get so little attention, and the staffing so lean, the little stuff gets ignored. Dirt and grime accumulate with the longer stays and housekeeping can't keep up. I wish Priceline would allow me to opt out of these places. Unless you get smacked by Priceline or Hotwire, don't stay here.

Oh...as previously stated, the beds are rock hard. I was able to sleep okay, but many people wouldn't be able to. The AC unit is very loud, adding to the challenge of getting a good sleep.

Room Tip: If you have to stay, get an east facing room.
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  • Stayed July 2011, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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62 reviews from our community

Traveler rating
    11
    16
    7
    14
    14
See reviews for
6
12
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 3, 2010

They need to replace beds if they expect people to come back. The place looks nice on the outside and inside halls were acceptable but the bed was really really bad. They could of put more things in the kitchen, like make sure there were eough spoons for 2 people, etc. Staff was very helpful. I'ts nice that they have laundry facitities open 24 hrs. If you plan to check out early in the morning, staff does not come on until 7 so make arrangements the night before. This could be a nice hotel chain but they need to do some improving..would not recommend anyone stay there until corporate changes it's beds. don't yell at the staff..that's not their fault..

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 22, 2010

We had two rooms. Neither was clean. We opened sofa bed, and linens were filthy. Emergency stair exit door got stuck shut many times and had to be kicked hard to open. Staff said "parts on order".. Smoke alarms were malfunctioning and went off twice while we were there. Once in our room for no reason, and once in another guests room...which got flooded by the sprinklers. Fire dept. showed. Next day, I asked staff if there was a problem with the smoke detectors and they denied there was anything wrong. "What problem"

  • Stayed June 2010, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maladzyechna, Belarus
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2010

You get what you pay for...so be careful. I always thought that Motel 6 was pretty scuzzy, and then I stayed at the Extended Stay America, which is surprisingly scuzzier than your standard Motel 6. The beds were rock hard. The pillows were flat, only 2 per bed, and the hotel staff refused to give you extra pillows claiming that they didn't have any extras. The towels, toilet paper, kleenex, and linens were like sandpaper. The rooms were dirty. The walls are paper thin, so I was able to enjoy the person next to me snoring all night long. To top it all off, as we were checking out, there were 5 people dragging hoards of laundry out of their car into the hotel to use the hotel's laundry facilites. These were not guests, so I suspect that they were friends of the non-english speaking person running the front counter. This place is great for the poor, broke people who need a roof over their head. However, if you're just being cheap, it would be better to spend $10 a night more and get just a little more bang for your buck. I will never stay here again.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2010

I found this place through a priceline bid. The hotel staff was friendly, I had free wireless. Room was clean as was the hallways. There is a variety of cooking smells in the evening as the rooms have microwaves and cooktops but it is an extended stay. The room had a 32" flat screen television with Show Time. It is across from Iggy's which had good service and food and across from the Cinema 16 movie theater.

This is a decent hotel which I would stay at again if I was in Salt Lake for business or pleasure.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idaho
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 9, 2009

Stayed at Extended Stay twice this year. In April, I thought it could be spruced up some. In August, it appears they have done so. Rooms are spartan; bed, dresser, small tv, tiny bathroom, small refer, sink and coffee maker. Adequate, but not excessive. Great for the budget minded.

Miguel, the desk clerk, was very helpful and friendlly.

We were there on a weekend. The parking lot was full. Apparently they are very popular with the budget crowd. .

Stayed August 2009, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owl82k
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2009

STayed here two times through Priceline for $32 name your own price. Great price You get what you pay for. Last visit. Room was clean on surface but in the corners of bath black crud! Between Mini Kitchen cab and fridge FILTH. They need to pull the friges and do a deep cleaning. Hamened to open the breaker panel and it was filled with fuzz & lint. The charge for the extra bed was $15, The most I have ever paid.. Reminder to self. Next visit to SLC dont accept anything less than 2 1/2 stars as this place some how managed to rate 2. Over all the room was OK kind of like camping without the dirt and with a nice warm shower and microwave.

  • Stayed April 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Salt Lake City - Union Park

Address: 7555 S. Union Park Ave., Midvale, UT 84047
Phone Number:
Location: United States > Utah > Midvale
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Midvale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - Union Park 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Extended Stay America Midvale
Extended Stay Midvale
Midvale Extended Stay
Extended Stay America - Salt Lake City - Union Park Midvale, Utah

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