My spouse and I try to stay at a Homewood Suites when we travel. We love the size of the rooms, the separate bedroom, the amenities...and we are always warmly welcomed by the front desk staff. Even though this is an older property, we found the hotel size and location to be just perfect. We were welcomed by the front desk person who assigned us a room and even provided directions for us to some local shopping. Our room was good; however...our sofa had a broken leg and was terribly stained, there were a pair of socks left in the bedroom closet by a previous guest, and the bathroom floor was not quite as clean as it could have been. Otherwise, we were very comfortable and slept very well in the oh-so comfortable beds. The only other problem was a group of children who for some reason liked to stand in front of our door and talk loudly (as they do) to each other in the morning before we wanted to get up. This, of course, is not the hotel's fault, but we sure would have appreciated one of their parents taking the initiative to tell them to be quiet in the halls of a hotel. After all, we are all renting a bedroom to sleep in, right? Why yell in the halls or slam your hotel doors knowing that others are probably trying to sleep? (Pet Peeve) All in all, we enjoyed our stay at this hotel and hope that they alert their cleaning staff to being a little more observant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for taking the time to respond about your stay. We sure enjoyed having you with us. We have energized our team and we are very focused on the cleanliness of the suites. I know your next stay will be perfect as the teams are working very hard to ensure all of our guests experience the best hotel in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.