The staff was efficient and courteous. The rooms were as expected - big and comfortable with full kitchens. Breakfast was included and had quite the variety (yogurt, fresh fruit, make it yourself waffles, eggs, sausages, breads, muffins, donuts, coffee, juice). Had a pool and hot tub - I didn't enjoy either. I did use the work-out room. It contained an elliptical, 2 treadmills, free weights and a bench. This was not a 4 star place and they don't market themselves as 4 star. But I consider it better than average for the price. Extremely convenient to major freeways, Cottonwood canyons, and walking distance (less than 5min) to at least 10 restaurants. Coffee in room.