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“Good Mexican Restaurant” 4 of 5 stars
Review of Don Pedro Family Mexican Restaurant

Don Pedro Family Mexican Restaurant
1050 S Main St, Heber City, UT 84032
(435) 657-0600
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Ranked #20 of 50 Restaurants in Heber City
Price range: $0 - $8
Cuisines: Mexican
Restaurant details
Madrid, Spain
Top Contributor
117 reviews 117 reviews
68 restaurant reviews
Reviews in 61 cities Reviews in 61 cities
57 helpful votes 57 helpful votes
“Good Mexican Restaurant”
4 of 5 stars Reviewed March 8, 2012

This is our go to Mexican restaurant in the valley. Yes, its a small chain, but the food is excellent and they've upgraded the facilities recently. Plates are hot and full of good food.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Visitor rating
    4
    13
    3
    4
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cedar Hills, Utah
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Never received our order”
1 of 5 stars Reviewed March 4, 2012 via mobile

We gave our order to the waitress. After waiting 30 minutes and seeing other receive their meals who had arrived after us we questioned where our food was. Apparently the waitress failed to enter our order before going on break. We ended up leaving without Amy comemt from the restaurant staff.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heber City, Utah
1 review
1 helpful vote 1 helpful vote
“Don't waste your time.”
1 of 5 stars Reviewed April 8, 2011

Having lived in Heber most of my life the restaurant selections get a bit boring. However, Don Pedros is beyond even that. We arrived at the restaurant at 7:20pm on a Thursday, not even a busy night. After waiting at least 10 min for our order to be taken, while the people that came in after us had their order taken before us, it then took almost 45 min to receive our food. We had stopped a busboy (?), to see where our order was as we hadn't seen the waitress again after she took our order. He came out and said they were really busy and it was coming. There were 6 booths filled and a party of about 10 in a back room. They brought our order (at least most of it) after another 5 minutes. Set it down and left. It wasn't our waitress that brought the order nor did we see her for another 15 min when she brought the rest of our order out. Not an apology for the wait or asking us how it was, if we needed anything or any communication at all. Upon complaining to the owner she said they would give us 1/2 off 1 meal. This is horrible customer service. My husband I have both have 20+ years in the food industry and the customer service here is unacceptable. Having been customers of Don Pedros usually once a month we will NOT be going back. Unless you have the entire night to wait for your dinner I would go somewhere else.

  • Visited April 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy, Utah
1 review
1 helpful vote 1 helpful vote
“Run to your Nearest Taco Better Service, and Food”
1 of 5 stars Reviewed September 7, 2010

Ok I am big on service, and customer service, and this provided none of the above, and didnt even have good food to make up for it.
Very disapointented with the food and the service, We had to wait 2 hours for cold food, and remind the staff 3 times we were there, NOT my idea of a good time..
I would Totally reccomend the taco bell over Don Pedros.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Ogden, Utah
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Not a good experience”
1 of 5 stars Reviewed September 6, 2010

8 of us went to dinner on Friday Sept. 3, 2010 for my birthday. We had made reservations for 7:30 and were seated in a timely manner. The server brought chips and salsa and then we had to go find her to order drinks. Our meals were ordered and ONE hour later they were served....except for mine..which was served as everyone was finishing. My husband went to talk to the "manager" and was told he needed to pay the bill in full...( plus the 18% grat) no compensation offered.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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