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M Star Hotel Heber City: Traveler Reviews

2.0 of 5
425 S Main St, Heber City, UT 84032
Hotel amenities
M Star Hotel Heber City
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19 reviews from our community

    Trip type
Traveler rating
    2
    5
    2
    3
    7
Date Rating
Moab, Utah
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Great room- poor breakfast”
3 of 5 stars Reviewed July 11, 2012

This is our second stay at this motel. The first was two years ago under different management. The current owner took over about one year ago. The motel has been cleaned up and has wonderful soft bath sheets instead of a postage stamp towel. Our room (103) was clean and spacious with 2 queen beds. There waaas a fridge and, hair dryer and microwave and the management offered the standard shampoo and conditioner plus a sample of a hair gel, a breathe right strip and throat lozenges.
The down side was the breakfast-it is an extremely small area with two tables with the chair (if occupied) pushed up against the breakfast bar so you can't get to the food. I could have overlooked that, as it is a small area. My complaint is in looking in the basket of individually wrapped and toastable waffles and french toast the top package of french toast had two mold spots clearly visable. We decided against breakfast. The manager was not present- there was no bell to ring so we just left our keys on the front counter.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MoabPJL about M Star Hotel Heber City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
“Inept Management”
1 of 5 stars Reviewed February 7, 2012

I can say nothing regarding the rooms as I did not step into one, but I did reserve a room for 4 nights a month in advance. The manager Brent ran my card for the 4 nights the next evening (no holds per normal hotel reservations). A week later I called to change the reservations to two nights as we wanted something with a hot tub for a couple of nights and he acted very dismayed by this but we managed to hash out a two night stay and he informed me that I would recieve a credit for two nights back on the card. Three weeks passed and I flew into Salt Lake, picked up my rental, drove to Heber City and upon arriving at the M Star and meeting Brent was told that he thought that I wasn't coming in until the next evening and had no room for me. Mind you we had had numerous conversations about this and I was never refunded any part of the 289 charge for the original 4 nights. I told him to refund it all and cancel it all as I was done dealing with him. After calling me a jerk, I sat patiently while he contacted his credit card company to authorize the refund. It's been a week and half since my stay now and after going through the dispute department with my credit card company have been refunded the total amount. I'm going to reserve saying anything about Brent the manager except that he is in no way competent or transparent enough to be in any position of authority anywhere.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Location
    • 1 of 5 stars Service
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Ask Barry B about M Star Hotel Heber City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Heber City hotels

Heber City, Utah
2 reviews
“happy”
4 of 5 stars Reviewed January 18, 2012

We stayed for 2 nights and enjoyed the clean room and the bed was comfortable. The motel is old but nice. Do it yourself breakfast was nice with lots to choose from.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask abcarlson about M Star Hotel Heber City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Had a great time will return to this hotel great New staff”
4 of 5 stars Reviewed November 27, 2011 via mobile

Ver nice hotel staff was nice very helpful new manger
Will stay again price was inline good time in heber city

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alfredoacevedo about M Star Hotel Heber City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
1 review
“Great Stay”
4 of 5 stars Reviewed September 22, 2011

We randomly picked this hotel and it was a great one. The rooms are comfortable and clean. The staff is very friendly and accomodating. They even have some light breakfast in the morning which was perfect before we got re-started on our journey. Def. a good one.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lara W about M Star Hotel Heber City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Express Heber City
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Heber City, Wasatch Range
4 of 5 stars 67 Reviews
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Additional Information about M Star Hotel Heber City

Also Known As:
M Star Hotel Heber City Utah
Address: 425 S Main St, Heber City, UT 84032
Region: United States > Utah > Wasatch Range > Heber City
Amenities:
Free Parking Pets Allowed
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Heber City
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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M Star Hotel Heber City
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