I've stayed here a few times before over the past few years, and believed it to be the best choice in Hanksville. The room is clean, everything works, the bathroom has good water pressure with no shortage of hot water. However, customer service needs a lot of help. After I checked in, I emailed my wife that I had arrived, she then called the hotel and asked to be connected to my room. The lady on the phone told her no one was in my room. We kept emailing so my wife knew I was there - but we wanted to talk on the phone. My wife kept calling, explaining that we were emailing so she knew I was there. The manager then told my wife that my room's phone was broken. I tried it and It was working fine. Finally after 2 hours and several calls from my wife, the manager came to my room (the office was all of 10 steps away) and said I could take the call in the motel office, which I did. My wife said the manager was rude to her on the phone, kept putting her on hold, and let the phone sit for a long time while she was waiting, long enough that she had to hang up and call again. I was expecting some sort of apology from the manager after speaking to my wife on the phone, but what I got was "just leave the key in the room when you check out". Despite my previous good experience here, I will not stay here again.
- Also Known As:
- Whispering Sands Hotel
- Whispering Sands Hotel Hanksville
- Whispering Sands Hanksville
- Whispering Sands Motel Hanksville, Utah
- Official Description (provided by the hotel):
- This Hanksville motel gives you a great central location in the grand circle of southern Utah's national parks; this is why Whispering Sands Motel is premium Hanksville lodging. Enjoy the Satellite TV, wireless internet, air conditioning, and clean/comfy rooms that do include Fridge, microwave, coffee maker, hairdryer. ... more less
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