We stayed one night here. It was adjacent to the park entrance, had a big restaurant that was a tad bit overpriced. Our room was clean and quiet. Avoiding the restaurant for about 20 minutes when the bus arrives alleviates your wait. Lots of toursit shops on site. Overall, a little expensive for what it was, but we were pleased.

I had book well in advance at the Bryce View Lodge, a less expensive lodge just in front of the Ruby's Inn (location in great for both properties, 5 minutes driving to the Bryce Canyon NP entrance). When we arrived (it was the beginning of August) the Lodge was overbooked, so we had been moved to the Ruby's Inn paying the rate of Bryce View Lodge (75$). So I can't say anything about quality and price, because I suppose the Ruby's rate was higher. Reception in nice, rooms are very big and comfortable. There are only one restaurant and one fast food store, and at the beginning of August both of them were totally crowded, with a long long queue. So we moved to another restaurant by car. There are a few of them in a couple of miles from the Ruby's Inn. I had a great stay. If you get a good rate, try the Ruby's Inn.

What a terrible mistake! The only "chain" hotel we stayed in, the most expensive, and a total nightmare. The food was horrible, the buffet was so low quality it was almost funny. The queues were long, especially if you went for food just after a coach had arrived. Our room was near a rear exit and the door banged all night. But the worst thing was the noise from the pipes. Everytime someone flushed a toilet, took a shower or ran the bath, there was such a dreadful noise in our room. I would guess that didn't affect every room, but it really was a nightmare and we were glad to leave. The only saving grace was the location, near the national park - but i think that has meant this hotel has just stopped bothering.

Their website wasn't very professional and dealing with the staff on the phone when making my reservation had me thinking it was going to be a run down motel so I had low expectations in the beginning hence they exceeded my expectations.

Hotel has a lot of amenities. Laundromat, convenience store, gift shop, internet access, indoor swimming pool, shuttle to Bryce right outside, gas station, etc.

Room was very spacious and clean. Room came with a mini-fridge, coffee maker and hair dryer. We were on the first floor, the bath tub creaked whenever I stepped back and I can hear the bath tub above me creaking. Given the small room where the bathtub and toilet were at (sinks are outside), I worried for my safety if the 2nd floor were to collapse.

Staff were all foreign and spoke among themselves in their language in front of customers which seem pretty rude to me. Service wasn't all that great either and since they were speaking in another language, I couldn't tell when they were done with me or still working on my registration. Restaurants and other dining establishment had long lines and food wasn't all that great.