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“Best in Bryce !!” 5 of 5 stars
Review of BEST WESTERN PLUS Bryce Canyon Grand Hotel

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BEST WESTERN PLUS Bryce Canyon Grand Hotel
2.5 of 5 Hotel   |   30 North 100 East, Bryce, UT 84764   |  
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Ranked #1 of 6 Hotels in Bryce
Certificate of Excellence 2014
San Francisco, California
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 54 cities Reviews in 54 cities
97 helpful votes 97 helpful votes
“Best in Bryce !!”
5 of 5 stars Reviewed February 4, 2013

This is a great place to stay if you are visiting the Bryce canyon. The park entrance is 2 minutes drive. Breakfast ( I would say it is more like a brunch) is awesome. Plenty of choices in the breakfast buffet. Rooms are big and cosy. Nice lobby area as well. Staffs are very helpful.
Comments:
The hotel does not have any dining facility. There is Rubys inn across the street. I would recommend having dinner at Bryce Canyon Lodge. It is a bit expensive, but it's worth !!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, February 14, 2013
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Our breakfast does have a lot of choices so you defiantly will not go hungry.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Netherlands
Top Contributor
154 reviews 154 reviews
123 hotel reviews
Reviews in 114 cities Reviews in 114 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed February 2, 2013

Large, almost empty hotel.
Nice rooms but undercooled, sterile atmosphere.

Reception staff was more interested in chatting with each other then in giving attention to customers. One didn't feel welcome.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, February 14, 2013
Thank you for taking the time to tell us about your stay with us at the Best Western Plus Bryce Canyon Grand. Sorry to hear that your experience was not great. Our goal is to make each and every guest have a great experiences.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is the newer hotel nearest to Bryce Canyon National Park. It was surprisingly crowded the last week of December. The rooms are spacious and the amenities have been well maintained. Breakfast is included and it was decent - especially given the crowds. If you are going to Bryce in the winter be prepared with your own equipment as their inventory is kind of limited when it comes to snow shoes. They have a good supply of x-country skis.

Room Tip: This hotel attracts tour groups so be sure to ask to be placed away from the noisy groups.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, February 1, 2013
Thank you for staying with us at Best Western Plus Bryce Canyon Grand. We are pleased to hear that you seemed to enjoy your stay with us.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, California
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

This place is as close as you can get to the park without camping. They have a very nice lobby and great staff. Not many good places to eat around here, but the breakfast was warm and tasty. We were here over the holidays so it was much less crowded than other times.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, February 1, 2013
Thank you for taking the time to tell us about your stay with us. We are pleased to hear that you enjoyed your stay with us during the slower winter months.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Top Contributor
160 reviews 160 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed January 20, 2013

Stayed here in November and it was lovely. Room was huge and very clean. The hotel has lots to offer and has a great cosy feel to it with massive log burning fires. My only disappointing factor was at this time of year everything was shut so you are limited to what you can do (although that's not the hotels fault) would definitely stay here again

Room Tip: Look out at night for the dear hiding in the bushes as you walk past
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, February 1, 2013
Thank you for staying with us. Winter time there is a lot of places that close down for the winter months. We are pleased to hear that you still enjoyed your stay with us.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Top Contributor
78 reviews 78 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed January 12, 2013

After a long drive and way below zero temperatures, it was a real pleasure to walk into this hotel. Rooms were spacious, clean and comfortable. Breakfast, included in the rate, was good quality.

Dinner and lunch are served at Ruby's, about 200 metres away and this is the only option at this time of the year. It was fine, but would be monotonous for more than two nights.

Service from Gary at front desk was excellent and influenced our decision to stay an extra night. Unfortunately the same cannot be said for Sevelda, who although she appeared to be a senior employee, was unprofessional and rude and let her team down badly.

Overall though, a very pleasant stay and would recommend to others.

Room Tip: Ask for a room with a view, not looking over the spa and breakfast room area.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, January 17, 2013
Thank you for taking the time to tell us about your experience with us. We appreciate your comments. I am sorry to hear that you had a problem with one of the front desk staff. Our goal is to have all of our guests treated GREAT. I will make sure that this problem is discussed at our customer service training so that hopefully we can prevent this problem from happening again.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!

Sincerely,

Managers Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
camarillo, ca
Top Contributor
123 reviews 123 reviews
18 hotel reviews
Reviews in 49 cities Reviews in 49 cities
340 helpful votes 340 helpful votes
5 of 5 stars Reviewed January 10, 2013

I was astounded to hear that this hotel was built 5 years ago; it looks and feels brand new. We had a suite, which frankly was bigger than some apartments I had right out of college. All beautifully decorated in a western style with leather headboards and cozy blankets covering the comforter. The bathroom has a 2-sink, granite countertop configuration which is outside the toilet/tub area. Do note, however, that there's no actual door to the sink area, so you have to be careful turning on the light there if others are sleeping. My other bathroom quibble is a pet peeve of mine: why does the fan HAVE to turn on when you turn on the light?

Before our stop here, we'd spent a few days at a Comfort Inn with an included breakfast buffet. The food and assortment here was like the Four Seasons in comparison. An incredible array of freshly cooked foods, including bacon and sausage, and also many fruits as an option. We also experienced the grumpy check in lady (didn't read the reviews beforehand!), but in fairness, she was very kind about volunteering to start the coffee ahead of schedule to accomodate my insomniac husband.

Beautiful lobby and fireplace. I only wish they had an on-site restaurant. (note there are microwaves/fridges in room, so you can bring your food, especially in the winter).

Also, as you drive into the park, you will be met with two signs for Best Western, on either side of the road. This is the one on the left, not the Ruby's Inn side.

I loved this hotel, and wished I could have stayed longer.

Room Tip: There are no rooms with a view of the park; you are well outside Bryce. Although rooms are generall...
See more room tips
Stayed January 2013, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at BEST WESTERN PLUS Bryce Canyon Grand Hotel, responded to this review, January 17, 2013
Thank you for staying with us at the Best Western Plus Bryce Canyon Grand. We are pleased that for the most part you enjoyed your stay with us. You comments are much appreciated. Every comment that we get helps us to know what we are doing well and what we can improve on so Thank you! I am sorry to hear that you experienced a "grumpy" front desk staff. I will make sure that this problem is taken care of.
We hope that you will have the chance to come and stay with us again someday on a future trip to Bryce Canyon National Park and Best Western Plus Bryce Canyon Grand. If we can be of assistance in the future, don't hesitate to contact us at 435.834.5770.

Again, thanks for taking the time and have a great day!

Sincerely,

Managers Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Bryce Canyon Grand Hotel

Address: 30 North 100 East, Bryce, UT 84764
Phone Number:
Location: United States > Utah > Bryce
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Bryce
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Bryce Canyon Grand Hotel 2.5*
Number of rooms: 164
Official Description (provided by the hotel):
The Best Western Bryce Canyon Grand Hotel offers the newest luxurious accommodations for visitors to Bryce Canyon National Park, Utah.The Bryce Canyon Grand Hotel features: two four story towers accessing 164 luxurious guest rooms, interior corridors, a large lobby, restaurant, exercise facilities and a guest laundry. The Bryce Canyon Grand also offers an enclosed courtyard offering guest privacy for the pool, whirlpool, and patio areas. ... more   less 
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Also Known As:
Bryce Canyon Grand Best Western
BEST WESTERN PLUS Bryce Canyon Grand Hotel Utah

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