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“Nice Clean Will stay again!” 5 of 5 stars
Review of Holiday Inn Express Suites Wolfforth

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Holiday Inn Express Suites Wolfforth
2.5 of 5 Hotel   |   7921 Presidents Avenue, Wolfforth, TX 79382   |  
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Ranked #1 of 1 hotels in Wolfforth
Lubbock, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice Clean Will stay again!”
5 of 5 stars Reviewed February 13, 2013

Checked in for the night and stayed in the suite with a jacuzzi tub. It was worth the price. Room was clean and spacious. The bed (king) was comfortable and over all was a good stay. Would stay there again. The location is close enough to Lubbock that all the food and entertainment is just a short 10-15 min drive. Lubbock is rapidly expanding that way so food and fun will be closer soon i bet.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory C, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review, March 28, 2013
Thank you so much for your response on The Holiday Inn Hotel and Towers! I am so glad you enjoyed your stay and that our staff provided the service that we strive to serve. Feedback is very helpful and I appreciate the time you took to fill out a review! Please feel free to contact me if there is anything I can do for you. I look forward to your next visit!

Thank you so much,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

41 people have reviewed this hotel

Traveler rating
    24
    5
    3
    5
    4
See reviews for
19
5
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 11, 2012

We always like staying at this hotel. It's convenient to our planned activities. It's always clean. The breakfast items are always fresh. This is a very nice Holiday Inn and very reasonably priced. My children love the pool. The beds are perfect.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana H, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review, March 28, 2013
Thank you so much for your positive response on The Holiday Inn Express Lubbock Southwest! I am so delighted to hear you enjoyed your stay!! We take these comments very seriously and we will be sharing your positive comments with our staff! Please let me know if there is anything I can do for you. We appreciate you staying with us, and hope to see you back on your next trip to Lubbock!

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2012 via mobile

My husband booked as the suite at holiday inn for a stay-cation weekend getaway. We were greeted as priority club members and treated very well. The suite was clean, spacious,comfortable bed. Breakfast was well stocked and the lady working kept things clean and stocked. Would stay here again.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 14, 2012

Everything about this hotel was very nice. Pool and hot tub were good, nice workout facility. There were several places to eat close by, and not far from lubbock. Would definitely return. Seemed like a brand new hotel.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory C, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review, July 26, 2012
Thank you so much for your positive response on The Holiday Inn Express Lubbock Southwest! I am so delighted to hear you enjoyed your stay!! We take these comments very seriously and we will be sharing your positive comments with our staff! Please let me know if there is anything I can do for you. We appreciate you staying with us, and hope to see you back on your next trip.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2012

Upon arriving in our requested top floor room we immediately noticed the screaming toddler next door so requested an alternate room. They were full so they placed us in a ground floor room. Right away I noticed barbeque sauce splattered on the table and the wall. I did the best I could with my trusty Lysol wipes and then noticed what appeared to be tire tread black marks on the wall as well. Thought my family might watch a little tv and the remote control didn't work. Gave up on that and went for a bath. Robe hook on door had been broken off. Crawled into bed anticipating a good night's sleep but alas apparently elephants were above us and proceeded to stomp so loud at times it shook our ceiling. After two hours of this, I approached the front desk clerks who were friendly and greeted me with "Good Morning". She said she'd definitely confront the noisy upstairs neighbors. About 45 minutes later, I guess they passed out for the night. My next visit to Texas Tech will not include this Holiday Inn Express.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Wolfforth, responded to this review, July 23, 2012
Dear HobieJuan10,

Thank you for taking time to leave us a review. I want to assure you that we work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Please accept my sincerest apology if we fell below your expectations on this day particularly with the cleanliness of the room and the noise levels.

Rest assured that these issues will be looked into and I hope you will give us the chance in the future to show you how great our hotel is.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2012 via mobile

This is our softball team's go to hotel, it's a quick drive to the fields. We've stayed here multiple times and never had a problem with our group reservations and the staff is always friendly.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory C, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review, July 26, 2012
Thank you so much for your response on The Holiday Inn Hotel and Towers! I am so glad you enjoyed your stay and that our staff provided the service that we strive to serve. Feedback is very helpful and I appreciate the time you took to fill out a review! Please feel free to contact me if there is anything I can do for you. I look forward to your next visit!

Thank you so much,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mexico
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 27, 2012

We had to make a quick trip to Wolffoth, Texas and thought we would have to go to Lubbock to get a room, and we did not want to deal with the loop. But as it would have it we found this Holiday Inn Express to fit our need. We were not expecting much, and has seen the mixed reviews. Our experience was a good one. The heating/cooling unit in the room was a bit confusing to operate or possibly malfunctioning, we thought we had it set for about 70 and woke in the middle of the night to find it at 85. We changed it to cool and lowered the setting and it did cool the room right down. Room was clean and fresh, just what we would expect for this chain. There was a room just across the hall and a door or two down that was very very noisy, and we thought we would have problems sleeping, but once in our room we could not hear anything, so that was great. We were right near the pool, which we did not use, and the floor outside the pool leading down our hall was getting very wet, this could present the facility a problem in the future and I am thinking they need to monitor or provide an outside entrance where one can dry off before heading back to there room. This is a new facility, but I can see it could potentially get "run down" fast if items like this are not addressed.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana H, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review, March 28, 2013
We, at the Holiday Inn Express Lubbock Southwest, would like to thank you for your comments about our hotel and your stay. While we strive to give every guest exceptional service, and it is always a pleasure to hear when we exceed our guests' expectations; it is just as important to us to know when we have not. We want to apologize for the billing issues you experienced during your stay, and let you know that I personally, as the new manager, am working with our staff to correct the situation. Again, we appreciate your comments and hope you will come back and give us another try.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Suites Wolfforth

Address: 7921 Presidents Avenue, Wolfforth, TX 79382
Phone Number:
Location: United States > Texas > Wolfforth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Wolfforth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Wolfforth 2.5*
Official Description (provided by the hotel):
It's easy to see why visitors to Lubbock, Texas choose our hotel's property. The Holiday Inn Express(R) Hotel Wolfforth is 10 miles from "the Heart of the Panhandle," located on the southwest side of Lubbock, just off Highway 82/62, and less than 20 minutes from the city center, where you'll find fresh air, awe-inspiring sunsets and the friendliest people around. Business travelers to Wolfforth or Lubbock find the hotel's free high-speed Internet access and Business Center helpful. With United Supermarkets, Convergys Corporation and Sudden Link Communications within five miles, you can easily make it to meetings on time. Covenant Health and UMC Health Center are less than 20 minutes from our hotel's address. Visiting the Lubbock area takes you back to the good old days at the Buddy Holly Center, places you in the cockpit at Silent Wings Museum, makes your toes tap in the Depot Entertainment District and stand and cheer at Texas Tech's Jones AT&T Stadium. Take a trip back to the real West at the Ranching Heritage Center or see one of the few remaining prairie dog colonies at the Prairie Dog Town in MacKenzie Park. Experience ultimate service on your trip to the Wolfforth / Lubbock, Texas area with the hotel's complimentary, hot breakfast. After a swim in the indoor pool or a workout in the Fitness Center, you can stop by our Sweet Shop for snacks & drinks or by the desk for the toothbrush you forgot. We hope to see you soon! ... more   less 
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Also Known As:
Holiday Inn Express Suites Wolfforth Hotel Wolfforth

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