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All 1 Wolfforth hotels

Holiday Inn Express Suites Wolfforth: Traveler Reviews

2.5 of 5
7921 Presidents Avenue, Wolfforth, TX 79382
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32 reviews from our community

    Trip type
Traveler rating
    22
    3
    0
    3
    4
Date Rating
Top Contributor
77 reviews 77 reviews
52 hotel reviews
Reviews in 62 cities Reviews in 62 cities
23 helpful votes 23 helpful votes
“Watch your wallet! Manager will overcharge you!”
2 of 5 stars Reviewed January 23, 2012 via mobile

I booked a free night's stay here but when I checked my Visa bill a week later I saw that this hotel charged me $30.
First long distance call to Lubbock about the erroneous charge: "Oh, that charge will automatically reverse in a few days." Nothing happened.
Second long distance call to Lubbock a 'few days later': Spoke with 'Debbie' the manager. "Oh I'll reverse that charge for you right now sir." Nothing happened.
Third toll call to Lubbock a few days later: Spoke with 'Debbie' the manager again: "Oh I don't know why that reversal didn't go through. I'll check with our Visa processor and call you back in a fee minutes."
The call was never returned.
These people are crooks and liars. Like another reviewer on this site I will take action with Visa against "Debbie"

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TheTimMan about Holiday Inn Express Suites Wolfforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory C, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review
July 26, 2012
We, at the Holiday Inn Express Lubbock Southwest, would like to thank you for your comments about our hotel and your stay. While we strive to give...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Will ALWAYS stay here when in Lubbock!”
5 of 5 stars Reviewed October 21, 2011 via mobile

Checked into another local hotel, but was not happy with the rooms. Called HI Express, was given the exact room I needed at a reasonable rate. Room is spacious and clean and quiet. Clair at the front desk was both friendly and helpful. I will not try to stay anywhere else when in Lubbock! Great hotel!

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JenMuller about Holiday Inn Express Suites Wolfforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana H, General Manager at Holiday Inn Express Suites Wolfforth, responded to this review
March 28, 2013
We, at the Holiday Inn Express Lubbock Southwest, would like to thank you for your comments about our hotel and your stay. While we strive to give...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“New hotel just south of Lubbock”
5 of 5 stars Reviewed September 23, 2011

Facility is new, clean, and immaculate. We stayed during the week, and had the entire 3rd floor, the pool and the hot tub to ourselves. Priority Club check in was quick, complimentary local newspapers were available, and the welcome baggie had 2 bottles of water and a sack of chex snax chips. The location is very convenient to 82nd street, and the hotel is less than 2 miles from Yamagata Japanese Steak House, where we ate a wonderful supper.

Wifi internet signal strength was great, easy to find the network, and there's wired internet also available in the room. TV was a new flat panel sitting on the dresser.

Not much in the way of drawers, but we were in a regular room not a long term suite.

Breakfast was the expected with a pancake maker, egg flipover things with some kind of salsa inside, sausages, vereals, fruits, bagels and pastries. Juice dispenser selection was orange, apple, grapefruit and one other that i can't recall. Small kisd-sized cartons of milk in a variety of grades was also in the glass-doored fridge. The breakfast room coffee was out of those hot pot things and was only lukewarm.

Having said that, though...

The first room we were in, the toilet leaked out the bottom, wax seal issue. Not a problem, front desk moved us to the room next door.

The beds are really, really, really firm. Everything else in the room is new as well.

We'll stay there again.

Room Tip: Rooms on the back side face the school bus parking lot. The elevator is in the middle of the hotel.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask n5mjmike about Holiday Inn Express Suites Wolfforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas
1 review
“Best Hotel in Lubbock / Wolfforth”
5 of 5 stars Reviewed August 27, 2011

This hotel is the nicest, cleanest, newest hotel in or near Lubbock, Texas. The complimentary breakfast, including fresh pancakes, was great. The service was exceptional, the rooms were spacious with nice amenities, and the price was conquerable to the other hotels in the area. It is definitely the best hotel you will find in Lubbock / Wolfforth.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nancy H about Holiday Inn Express Suites Wolfforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“Brand new beautiful hotel in a great location outside Lubbock”
5 of 5 stars Reviewed August 26, 2011 via mobile

This hotel is brand new and very attractive. I would definitely recommend it. Since it is right on the new Marsha Sharp Freeway, it's just a five minute drive to the Lubbock loop and about 8 minutes to Texas Tech. Very convenient.

Our room was very clean and well-appointed.

Indoor pool was nice and well-maintained.

Check in was easy as well.

The cost of the room was around $120, but for this quality of hotel, that price is good in Lubbock where hotels are full most big weekends during the school year (we were here during move-in weekend at Tech).

Great place. I will probably try to stay here again next time I'm in town.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mpugh22 about Holiday Inn Express Suites Wolfforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Suites Wolfforth

Also Known As:
Holiday Inn Express Suites Wolfforth Hotel Wolfforth
Holiday Inn Express Suites Wolfforth Hotel
Address: 7921 Presidents Avenue, Wolfforth, TX 79382
Phone Number:
Region: United States > Texas > Wolfforth
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Wolfforth
Price Range: $$
Hotel Class:2.5 star (2.5*)
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