My three friends and I, at age 18, went to Wichita Falls to scrimmage Midwestern State and decided to stay in this hotel for one night.
First of all, we were treated poorly by the front desk because we looked young. Check in was at 3 and we came at 5:30 and our room, that we reserved, was still not ready and would not be for 1 more hour... What are we supposed to do then? We don't live there. We went outside to put our things back in the car and went inside to go to the bathroom and he said our room was now ready. We were checking out and he first charged us $15 dollars more than we were supposed to "incase we used the bar or restaurant". He knew we were not 21, so why would he even charge us for it? After assisting that's not the right price he brought it down to the right price very rudely.
Later that night, we wanted to pop some popcorn and the microwave in the snack room was broken, so we asked a worker in the bar if they had a microwave and they said that the restaurant does. So we went and asked the host and she sat back in her chair with her hand on her mouth and said "I don't know, go check somewhere else". We eventually got the cook in the restaurant to pop our popcorn and she was the only genuinely nice person at the hotel.
Everyone was rude to us and didn't take us seriously because of our age. It was frustrating and extremely annoying. Never ever going here again or recommending it to anyone ever.
- Official Description (provided by the hotel):
- The Hotel at Wichita Falls is conveniently located off of Interstate 44 and Highway 287. The perfect hotel to stay when you are passing through Wichita Falls or here on business. We offer a complimentary hot breakfast 6:00am - 9:30am. We have a pool, whirlpool, gym, meeting space, and a friendly team that will take care of your needs. Please choose the Hotel at Wichita Falls when you're in the area! ... more less
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- Also Known As:
- Holiday Inn Wichita Falls (At The Falls) Hotel Wichita Falls
- Wichita Falls Holiday Inn