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“Everything was Great except for the french fries left on the floor.” 3 of 5 stars
Review of Homewood Suites Wichita Falls

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Homewood Suites Wichita Falls
3.0 of 5 Hotel   |   2675 Plaza Parkway, Wichita Falls, TX 76308   |  
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Ranked #3 of 28 Hotels in Wichita Falls
Lubbock, Texas
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Everything was Great except for the french fries left on the floor.”
3 of 5 stars Reviewed July 30, 2012

Stayed here one night on the way home in June. Everything was great except there were old french fries left on the floor of our room, but other than that we had a good stay. Funny how one small issue can change your view of the stay, would have given it 5 stars if not for this issue.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management H, Manager at Homewood Suites Wichita Falls, responded to this review, August 1, 2012
Thank you very much for your comments. I am very sorry to hear of your complaint. We always strive for excellence and it looks like we missed the boat here. Was this issue reported to hotel management before today?

If you wouldn't mind responding to me via email at spshw.homewood@hilton.com we'd certainly like to make sure the proper steps are taken so that this never happens again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    155
    48
    14
    3
    1
See reviews for
80
32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Wichita Falls, Texas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 19, 2012

This is a normal Homewood Suites. The location is great, right next to a lake and in a walking distance from the mall. The rooms are comfortable and the breakfast is abundant. If you are able to book the big suites (one in each floor and they are called presidential suites), you will be happier. In those suites you will find a whirlpool. I dont have a complain for the hotel. The staff is great and very friendly and there are many restaurants in walking distance.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management H, General Manager at Homewood Suites Wichita Falls, responded to this review, July 21, 2012
Thanks for staying with us! Glad to hear you enjoyed our property. We certainly appreciate your loyalty to our hotel and look forward to serving you again!
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Grapevine, TX
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 14, 2012

We had a great oversized comfortable room (410) with a great view of the lake. It was very peaceful to stroll around the lake as the ducks got settled down for the night. The room was amazing.

We only stayed one night of our vacation here, but my husband who travels extensively for his job said this will be his hotel of choice in Wichita Falls when he travels there in the future.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management H, General Manager at Homewood Suites Wichita Falls, responded to this review, July 16, 2012
Thank you very much for your comments! We really appreciate the feedback and are very pleased to hear about such a positive experience. We look forward to having your husband back soon!
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Austin, Texas
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2012

Stayed here twice in same week while traveling through in vacation. I used points for rooms and the first night was upgraded to Presidential Suite. Second night reserved on short notice but was upgraded to suite. Both rooms were amazing as was the attention of staff. I've used this location for work several times and the food is better than most Homewood Suites. Can be a little hard to find the first time, but it is very quite.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Homewood Suites Wichita Falls, responded to this review, July 3, 2012
Thank you very much for your feedback! We are happy to hear that your experiences were so pleasant and we look forward to the opportunity of serving you again!
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Wichita Falls Texas
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 20, 2012

Great location, right across from Sikes Senter Mall and close to many restaurants. Very clean, super nice people, very large rooms. You will feel as close to home as possible in a hotel. Very safe location and you can walk to Sikes lake and take a stroll with the ducks. Highly recommend!

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management H, General Manager at Homewood Suites Wichita Falls, responded to this review, April 29, 2012
Thank you very much for your comments! We always appreciate positive feedback as our staff does work hard to provide a most hospitable stay. We look forward to serving you again soon!
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Fort Worth, Texas
Top Contributor
78 reviews 78 reviews
27 hotel reviews
Reviews in 48 cities Reviews in 48 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 6, 2012

While this location was not the most convenient for where I needed to be in Wichita Falls I enjoy staying at Homewood Suites sometimes for the extra space. Had a room with a nice view of the small lake (great sunrise view!) and the room itself was clean and comfortable. Staff was friendly during check in/out, breakfast wasn't as good as I've had at other Homewood Suites but was OK. I would stay here again on a future trip to Wichita Falls.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management H, General Manager at Homewood Suites Wichita Falls, responded to this review, April 29, 2012
Thank you for your comments! I am glad to hear that you enjoyed your stay. While I realize our location is not always convenient for highway travelers, I do hope that the lakeview and sunrise offset any negative feelings. We look forward to serving you again soon!
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Kingwood, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 26, 2012

We stopped here during spring break this year. We had two rooms reserved for our family of seven. The rooms were a little rough but not bad. Staff was friendly. I might try another hotel next time.

Room Tip: I had requested adjoining rooms and did not get them.
See more room tips
  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management H, General Manager at Homewood Suites Wichita Falls, responded to this review, April 29, 2012
Thank you for your comments. I do regret to hear that your room may not have met the expectations of you or the ones we set for ourselves. I would love to hear from you directly at 940.691.4663. We'd certainly appreciate the opportunity to correct any area(s) that needs immediate improvement so that we can deliver the experience our guests deserve.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Wichita Falls

Address: 2675 Plaza Parkway, Wichita Falls, TX 76308
Phone Number:
Location: United States > Texas > Wichita Falls
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wichita Falls
#1 Romantic Hotel in Wichita Falls
#2 Family Hotel in Wichita Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Wichita Falls 3*
Number of rooms: 73
Official Description (provided by the hotel):
Located next to the scenic Sikes Lake, Homewood Suites by Hilton® Wichita Falls hotel is an ideal destination for extended stays or short breaks in Texas. Enjoy easy access to many Wichita Falls attractions, theaters and restaurants near the hotel. Corporate travelers will love the close proximity to many local businesses and the hotel's modern business center. Retire to a spacious suite and enjoy all the comforts from home, including a fully-equipped kitchen and a separate living area. Play a game of basketball on the outdoor court, work out in the fitness center or swim laps in the pool. ... more   less 
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Also Known As:
Homewood Suites Wichita Falls Hotel Wichita Falls
Hampton Inn Wichita Falls
Homewood Wichita Falls
Wichita Falls Homewood Suites

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