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“Cheap and awful smell in hallways” 2 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   1740 Maurine Street, Wichita Falls, TX 76306   |  
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Ranked #15 of 28 Hotels in Wichita Falls
arkansas
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Cheap and awful smell in hallways”
2 of 5 stars Reviewed June 15, 2013

We stayed here in June 2013. We had two rooms. The air conditioner in one room never did cool, even when set on High Fan/Max Cool. The entire hotel smelled like old pets and cigarettes. The rooms weren't as bad once you closed the doors. The hotel staff was apathetic at best. The breakfast worker kept saying, "I'm not kicking you out" but then did everything that sure made it feel that way (closed the doors - it was after breakfast hours as she did this, true), gathered up everything, and repeated her mantra. That alone made us feel as though the opposite were true. We do not like motels, so at least this was a hotel on short notice, but I can see why there were rooms available.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    20
    22
    16
    11
    5
See reviews for
26
15
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Edison, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 10, 2013

I found this hotel nice and clean but the staff (especially front desk person named Crystal) very non courteous and unhelpful. Front desk person doesn't even greet the guests and don't even utter thank you for business is harmful to any business.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
50 reviews 50 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 2, 2013

My wife and daughter stopped on there way to Colorado with our grandson a few days ago. Not expecting too much they were pleasantly surprised. It was a respite on a long trek and was exactly what they needed.

They highly recommend it to anyone.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Albuquerque
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 3, 2013 via mobile

This place STINKS. Not sure,but smells like weed. Instant headache. Front desk clerk snotty and rude. She seemed annoyed I walked up to check in and disturbed her kindle reading. Got a room with 2 queen beds. One bed us literally 12" from the wall 5 " from a/c unit. TV is old crt type with HORRIBLE reception.. snowy/grainy reception. Very disappointed in this place.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2013

the room was clean and quiet. The desk manager was helpfull and informative. Has truck parking shared with adjoining property. Will stay there again. The truck parking is not accessible from their parking lot . Breakfast standard for these propreties

Room Tip: if driving a truck park in lot North off hotel west of this one
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rockwall, Texas
1 review
5 of 5 stars Reviewed December 16, 2012

Great hotel. I travel for business lots and I always find myself going back to this one when I am in Wichita Falls. Great staff, the hotel itself is very nice and clean. Internet works, which I can't say that for too many hotels these days. TV is also good, and lots of places have bad tv's these days. As long as it stays like this I will keep comming back.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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monroe
1 review
5 of 5 stars Reviewed December 2, 2012

I stay in motels 350+ nights a year, all over the country. Nice rooms, pet freindly, great rates, super freindly and helpful staff. What more can you ask for. The location is pretty good as well, a number off restaurants close and right off the interstate.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Quality Inn & Suites

Address: 1740 Maurine Street, Wichita Falls, TX 76306
Phone Number:
Location: United States > Texas > Wichita Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Under new general management all new rooms ... more   less 
Reservation Options:
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Also Known As:
Quality Hotel Wichita Falls
Quality Inn And Suites

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