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“Great Hotel” 5 of 5 stars
Review of Comfort Suites Webster

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Comfort Suites Webster
2.5 of 5 Hotel   |   16931 N Texas Ave, W. Bay Area Blvd. & N. Texas, Webster, TX 77598   |  
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Ranked #8 of 16 Hotels in Webster
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great Hotel”
5 of 5 stars Reviewed March 14, 2013 via mobile

Very nice hotel in a great area of town. Clean, plenty of towels, great breakfast and excellent value. The pool was cold but the kids didn't complain much. I am wondering if its heated? Would be nice if they would have warmed it up a bit. Bed was a little stiff that would be my one and only complaint.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    59
    28
    7
    3
    3
See reviews for
36
21
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Seminole, OK
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2013

We stayed one night here before our cruise, leaving out of Galveston. We chose this hotel because there were no hotels in Galveston available, and the rate here was very reasonable. It was absolutely the quietest hotel room we've ever had. They had a young baseball team staying there, but we heard nothing! It was clean and we had a good night.

The only thing that kept this hotel from getting an "Excellent" rating was that the breakfast area was understaffed. It was evident that they started out with biscuits and gravy as well as bacon, sausage, and scrambled eggs; however, there were no biscuits and only a teaspoon full of eggs left when we arrived downstairs. My husband notified the desk that the food supply was somewhat depleted and they assured him they'd get some out. When we left the breakfast area, neither had been refilled. The remainder of the breakfast options were just fair. All told, if we take another cruise out of Galveston, we will certainly try to book this hotel again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dickinson, Texas
Top Contributor
101 reviews 101 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 25, 2013

We were "walked over" to this facility due to an issue at our reserved hotel. The hotel lobby is clean & spacious, and the front desk people are absolutely top notch. While we had never stayed at their hotel before, we were treated as if we were platinum members & VIPs in every way. We were accommodated with their "Executive Suite", which I would assume to be one of their best available rooms. It is a large, um, room. It is not what I would call a true suite. It is a large room, with a small seating area, & one TV for the entire room, across from the bed. In order to see the TV from the seating area, one has to move the unit on the credenza. As far as the "kitchen" area, that consists of a small area with a very small coffee pot, microwave, and "refrigerator", which is smaller than my bar ice maker. The bathroom is the standard motel type shower/tub combo.
As this hotel is located on the somewhat busier side of Texas Ave., we did notice quite a bit of traffic noise. Probably because we were unable to sleep. The bed was akin to trying to sleep on a granite countertop. I really hate to complain about a stay in which the cost to me was gratis, but it just was not comfortable enough to even sleep. I would award five stars for the customer service, but with the room issues, I would not stay here again. We had decided halfway through the night, that if our reserved hotel was unavailable for a second night, we would just take our chances elsewhere rather than stay at "Comfort" Suites another night.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2013 via mobile

Stayed here for business for 5 nights. This is a newer property, clean, and nicely furnished. Breakfast is standard Comfort Suite fare, but was fresh and hot. Room was clean and comfortable. Hotel is located within walking distance to several restaurants. This is a good choice for Webster, TX.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler, Texas
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2013

I led a group of seniors cruising out of Galveston on Royal Caribbean on Feb. 3, 2013.
We had 10 rooms at Comfort Suites on Sat. Feb. 2, 2013.
Everyone was perfectly satisfied with the accomodations and location.
We were well rested when we took the short drive the next day to get on the ship.

Room Tip: A good place to stop before cruising , manty good restraunts within a mile or so. All the rooms we...
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston
1 review
5 of 5 stars Reviewed January 25, 2013

The hotel is beautiful and spacious but the real gem here is the customer service. Tonya at the front desk was more than helpful - even wheeling my father (who is in a wheelchair) up to the room to help my elderly mother. The hotel was clean, comfortable and the handicapped room is HUGE. If anyone comes to visit us in Houston, there is no doubt I will put them up here. (I forgot to mention, they were less expensive than ALL of the other hotels I visited)

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is a nice hotel with a very friendly staff, and the breakfast was delicious! We were greeted like family and the desk staff went out of their way to be helpful. The manager greeted us at breakfast and made sure that we had everything we needed. You don’t see that every day!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Webster

Address: 16931 N Texas Ave, W. Bay Area Blvd. & N. Texas, Webster, TX 77598
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Webster
#7 Family Hotel in Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Webster 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Comfort Suites is an interior corridor all Suites Hotel for business and leisure travelers - Each suite is specious with sitting area and a sleeper sofa, Flat Screen TV, Microwave, Fridge & Coffee Maker. Free Wi-Fi in entire Hotel. Enjoy our complimentary Deluxe Hot Breakfast Buffet. You will love our Indoor Pool / Jacuzzi, Fitness Center and Business Center. Hotel has 1,900 sq. ft. meeting space big enough for 125 people - Ideal for business or family gatherings. Hotel is surrounded by several restaurants & Bars, Shopping, Entertainment in walking distance.The Great Clear Lake Area that is known as the best place to play, dine & stay in Houston Metro. We are within few miles of following attractions:NASA Johnson Space Center, Kemah Boardwalk and Clear Lake Recreation Area. Situated in between Galveston island & Houston - You can enjoy best of both. ... more   less 
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Also Known As:
Comfort Suites Webster Hotel Webster
Webster Comfort Suites
Comfort Suites Webster TX

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