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“All good if you don't want dinner” 4 of 5 stars
Review of Hilton Garden Inn Houston / Clear Lake / NASA

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Hilton Garden Inn Houston / Clear Lake / NASA
3.0 of 5 Hotel   |   750 W Texas Avenue, Webster, TX 77598   |  
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Ranked #5 of 16 hotels in Webster
Dallas
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
31 helpful votes 31 helpful votes
“All good if you don't want dinner”
4 of 5 stars Reviewed January 20, 2013 via mobile

Spent a few nights here with the family. Everything was clean, the place is pretty new, price was good, peanut butter cookies great, breakfast food was good and the service was great. The only downside is after a day of fun with the kids we sometimes want to stay at the hotel for dinner. At most HGI this is doable. But the menu here was so very limited it wasn't an option at all. Another plus, this is away from the highway so very quiet.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, February 27, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington Beach, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2012

This is one of the few, newer properties near Bay Area Blvd in Webster. For loyal Hilton members, you can opt for the Hampton Inn, just another short walk away or simply this gem hidden right behind the Hampton but close enough where you can visit the restaurants on the main drag known as Bay Area Blvd. or the Baybrook Mall. Not knowing what to expect in a city nearly 35 minutes from downtown Houston, I found that the surroundings offer the best of two environments - away from the noise but close enough if you prefer some excitement. Chat with guys like Alex, Matt or Robert at the front desk and they are more than happy to give you suggestions. Relax with Michael, the dude behind the bar who always has a smile on his face, in the evenings. Cleanliness, friendly/helpful staff and all of the standard amenities that you expect from a HGI still hold true here. I am a loyal Hilton Honors member and HGI's consistency of quality at locations across the nation is well known. Supermarket, theaters, Barnes & Noble, bakeries and all sorts of cuisine that you can think of are all within a 10 minute drive/walk. When you are ready to turn in, the quiet location of the hotel will offer you a step away from the street noise for a good night's sleep. The hotel even has a mattress pressure meter if you like it firm or soft - it makes a difference to some but not others - but at least the option is there. I also must commend the friendly cleaning staff who are the main reasons why the rooms are as clean as they should be. The pool and the outdoor hot tub are bonuses. Recently stayed for two weeks for business and at least two other colleagues will leave their prior hotels and join me in staying at this HGI come early January when we return to Webster. Sure, I would prefer Houston or the Galleria area, but down south, this HGI should be in the top 3 of your considerations if you simply want a clean room and a quiet night of rest for a reasonable price.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, January 3, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed November 27, 2012

After driving over 16 hours, I needed some cooperation upon arrival. Had several bags to bring in and there were no carts available to load. When we asked the front desk person, he just said ' if there's not one at the entrance we don't have one' - no effort to make arrangements or let us know when it was available. Basically too bad, so sad . The next morning we asked a female front desk person how the breakfast dining worked, her answer was ' what do you mean? there's a board in the dining area that explains it'. Again, not helpful. I can say that the kitchen/cook/dining area host were excellent, helpful and very nice. Just because of them, I would give the place another chance. Bed was a bit hard - came to find out it has a firmness control knob but didn't know until the night before we checked out. Breakfast dining was very reasonable and good.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, January 3, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merritt Island, Fl
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 20, 2012

Very nice hotel, clean lobby, spacious rooms, clean bathroom, comfortable bed. I very much liked the shower instead of the typical tub shower. As a Hilton Honors Gold Member I get a complimentary breakfast. The chef and the wait staff were friendly and made a point of remembering how I like my eggs and that I am not a coffee drinker. Gym is great too, they have 2 treadmills. 2 ellipticals but only 1 recumbent bike - I was lucky that I never had to wait for the bike. And there are usually fresh cookies at the front desk - a nice treat after a long day of working. I have stayed there several times and will stay there again

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, January 3, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rogersville, Missouri, United States
Top Contributor
114 reviews 114 reviews
52 hotel reviews
Reviews in 62 cities Reviews in 62 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 5, 2012

IF YOU MAKE RESERVATIONS, MAKE SURE YOU USE THE FOLLOWING ADDRESS FOR GPS SEARCH; 528 WEST BAY AREA BLVD, WEBSTER, TX 77598, per the clerk at the front desk.
Now, once found, is a great place! Lobby is nice, staff is friendly. Has a nice workout room, with lots of equipment. Pool is outdoors. Room is nice. Would recommend to others.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, January 3, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2012

The rooms and spacious and immaculate. Quiet, beautiful, and it's walking distance to shopping and dining. The beds are lovely, and the breakfast really good. This hotel is a hell of a deal. I would certainly stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, January 3, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Station, Texas
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 25, 2012

This hotel is near Space Center Houston, I-45, etc. We had a nice, clean room, great breakfast, and good nights' sleep. It is one of the newer HGI's, so rooms are very spacious and modern. Our room had a shower vs. tub. What more can you ask for?

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy P, General Manager at Hilton Garden Inn Houston / Clear Lake / NASA, responded to this review, January 3, 2013
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Houston / Clear Lake / NASA

Address: 750 W Texas Avenue, Webster, TX 77598
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Webster
#4 Business Hotel in Webster
#6 Romantic Hotel in Webster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston / Clear Lake / NASA 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Houston/Clear Lake NASA features spacious guest rooms with our signature Garden Inn Sleep System® bedding. In addition we offer 2,500 square feet of flexible meeting space inclusive of our talented staff to anticipate your needs and flawlessly execute successful events, training seminars, receptions or social gatherings. Relax in our Lobby Lounge or dine at our casual Great American Grill® hotel restaurant offering breakfast and dinner daily. Whether you are traveling for business, vacation or a weekend getaway, we look forward to welcoming you to our Hilton Garden Inn Houston/Clear Lake NASA hotel in Texas, where everything is right where you need it. ... more   less 
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Also Known As:
Hilton Garden Inn Houston / Clear Lake / Nasa Hotel Webster
Hilton Garden Inn Houston / Clear Lake / NASA Webster, TX

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