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“Great rooms. Very comfortable. VERY Clean! GREAT VALUE!” 5 of 5 stars
Review of Staybridge Suites Houston / NASA - Clear Lake

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Staybridge Suites Houston / NASA - Clear Lake
3.0 of 5 Hotel   |   501 W Texas Ave, Webster, TX 77598   |  
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Ranked #1 of 16 Hotels in Webster
Certificate of Excellence 2014
Belleair Beach, Florida
Top Contributor
114 reviews 114 reviews
7 hotel reviews
Reviews in 27 cities Reviews in 27 cities
101 helpful votes 101 helpful votes
“Great rooms. Very comfortable. VERY Clean! GREAT VALUE!”
5 of 5 stars Reviewed May 4, 2013

Centrally located in the shopping area of Webster Texas, this was one of the most comfortable rooms I have ever stayed in; regardless of the money paid.

The rooms and hotel were immaculate! Breakfast in the morning was very good and the dining hall was very comfortable and clean.

The beds were fantastic. Had an excellent sleep.

The best gym I have ever seen in any hotel of this size.

Was staying over to sleep before a long drive (moving from Texas).

Only recommendation I would make is because the car was packed with so much of my fiance's belongings, I would have wanted to know there were either cameras in the dimly lit parking areas or a security guard walking the site. Its not a crime area or anything but would have made this less worrisome.

Other than that, it was excellent and I will be staying a Staybridge Suites in the future.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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162 reviews from our community

Traveler rating
    128
    26
    7
    1
    0
See reviews for
57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
St. Catharines, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 23, 2013

The beds in this hotel are extremely comfortable! Very nice rooms and once in the rooms minimal outside noise penetrates the room. Rooms have a kitchenette and have a full fridge - this is a bonus when staying for any extended durations. They also have a fantastic gym!

Staff is friendly & helpful, rooms are very clean and bright. Nice spacious desk to work at, shower pressure is low but consistent to other hotels in the area.

Close proximity to many restaurants, shopping, NASA, hospitals and much more.

Overall a very good hotel with pleasant staff.

Room Tip: Rooms are pretty consistent but the rooms on the back of the hotel overlook the pool.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
74 reviews 74 reviews
59 hotel reviews
Reviews in 42 cities Reviews in 42 cities
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed March 16, 2013

Average mid-chain hotel that serves a purpose.

The "junior suite" was ok - mostly clean and well looked after/furnished - dark colours used throughout. Very noisy air conditioning. The bed sheets looked crumpled and I wasn't exactly sure at first that they had been changed from the previous occupant - it was that hard to tell.

Shower pressure was truly pathetic on the fourth floor - this really needs sorting out. Internet speed was slow too.

Breakfast area is quite small for a large hotel and unless you get there early at the weekend, you have to sit at the large tables with lots of other people - so if you like a peaceful quiet start to the day, get up early! Food was OK - I had some eggs one morning and they were hot and not overcooked. Juice was more like orange squash - definitely not freshly squeezed OJ.

Do not rely on your sat nav for this hotel address - you'll end up a mile away (known problem). Better to look it up on google maps and sort our your own directions.

I didn't think the hotel was particularly good value BUT the employees were friendlly and welcoming so that does make up for a lot. They answered any queries with efficiency and friendliness and on our last evening gave us a free glass of wine which was most welcome and incredibly thoughful - 10 out of 10 for them

Room Tip: If its warm, ask for a room at the front of the hotel as noise form the rear pool area can be an iss...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review, July 17, 2013
Dear dogsareforlife,

Thank you for taking the time to post a review of our property. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. I am pleased to note that you found our staff to be friendly and welcoming.

I am sorry to hear the troubles and the noise challenges you had during your visit. Please accept our sincerest apologies for the shortcomings you had in your room and for the service issues you encountered in our breakfast area.

Guest comfort is of the utmost concern to us and our hotels are committed to making every possible effort to provide a comfortable environment. With this in mind, your comments will be forwarded to the ownership of the hotel to take into consideration for future improvements. Once again, thank you for your comments.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greene, New York
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 14, 2013

This is our second time staying at a Staybridge. This one was VERY difficult to find using GPS, directions, etc. You need a very current GPS - my husband finally ended up using his iphone and we found it - but even then we ended up getting a bit lost here and there. Our old Garmin and printed directions from mapquest (or the hotel site directions - can't remember) did not work. Definitely worth finding, though! Great breakfasts (for a buffet type) and we made it to one of the week night socials which was excellent. Wonderful lady working it, too. Greeted at the door with excellent warm cookies....and popcorn for the kids in our room. We had the 2 bedroom which is a must when you have 3 kids. I have to say that I look for Staybridge Suites wherever we are going - that is my first choice. It is very homey - especially 2 bedroom suites. Walking distance to Outback Steakhouse and BJ's - would recommend either. Great place to stay for sure.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodburn, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

Stayed three days at the Staybridge in a one bedroom suite. Excellent facilities. Great free breakfasts and light dinners. Staff was exceptionally helpful and pleasant. When the front desk attendant gave me three free postage stamps for post cards----she said, "We love to spoil our guests!" And we believed her. We have other good experiences with Staybridge properties.

Room Tip: Check out their free light dinners on Tuesday, Wednesday, and Thursday nights.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

My GPS had great difficulty finding this hotel but it was well worth the frustration. The hotel was very clean and the staff very friendly. The room set up is very convenient for any type of travel and is very nice. I will definitely stay here each time I am in town.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conroe
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

We came for our anniversary and to be centrally located for Kemah, Galveston, and family visiting. Everyone who works at this hotel was so friendly, polite, and went out of their way to be helpful, all the way from the front desk to maintenance to the kitchen to the room attendants. There were so many little touches that made us feel like, wow, this is a nice place to stay. Many delicious choices for breakfast, attentive staff for breakfast, beautiful pool area, morning paper, computer room with printer, wifi in room, afternoon cookies at the front desk, comfortable bed and pillows, blow dryer, iron, ironing board, free laundry facilities, clothes basket in room, extra towels, full size refrigerator with ice maker, micro, dishwasher, dishes, utensils, coffee and coffeepot in room. I'm only listing all this so you will know how many items are provided. First hotel where the pillows were not hard. I brought my own, but wouldn't have needed to. There are several hotels located near this one, but I'm glad we picked the best one!

Room Tip: Second floor in middle hallway on parking lot side. Easy elevator access, quiet because not on pool...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Houston / NASA - Clear Lake

Address: 501 W Texas Ave, Webster, TX 77598
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Webster
#1 Business Hotel in Webster
#1 Family Hotel in Webster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Houston / NASA - Clear Lake 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Houston/NASA Clear Lake! Your large, upscale suite awaits with a fully-furnished kitchen, luxurious Plush Paradise beds, and LCD TV with HDTV. Start your day off with a delicious and hot complimentary breakfast and end it relaxing at the Just Like Home Theater or putting green! For the active traveler, jumpstart your day at our club level fitness center and end it relaxing in our saltwater resort pool/hot tub! ... more   less 
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Also Known As:
Staybridge Suites Houston / Nasa - Clear Lake Hotel Webster
Staybridge Suites Webster
Staybridge Suites Houston / NASA - Clear Lake Webster, TX

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