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“floor was dirty,no hot water to sink,dresser drawer broken...” 2 of 5 stars
Review of Super 8 Waco Mall

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Super 8 Waco Mall
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Super 8 Waco Mall
2.0 of 5 Motel   |   6624 Highway 84 West, Waco, TX 76712   |  
Hotel amenities
Ranked #14 of 25 hotels in Waco
Onalaska
1 review
1 helpful vote 1 helpful vote
“floor was dirty,no hot water to sink,dresser drawer broken...”
2 of 5 stars Reviewed July 27, 2013

floor was dirty,no hot water to sink,dresser drawer broken hanging off.candy wrappers by night stand,pool covered up

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKPatel, General Manager at Super 8 Waco Mall, responded to this review, August 31, 2013
We take all reviews seriously, and we have inspected the rooms you had for problems. If we had known during your 2 day stay that you were dissatisfied with your rooms, we could have made an effort to resolve the problems. The staff does a fine job providing clean rooms for our guests, and we are sorry you had a poor experience. BK Patel 254.776.3194
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Santee
1 review
3 of 5 stars Reviewed June 12, 2013

we stayed for over a week to see friends and family, for the price the room was good, when we needed towels or toilet paper the front desk was very accommadating. I do wish the TV was on a high stand. We couldn't just lay back and enjoy the tv because it was lower than the bed. The breakfast was not good at all. I am gluten free and I sent my husband for a yogurt or fruit and juice and all he came back with was a tiny apple.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKPatel, General Manager at Super 8 Waco Mall, responded to this review, June 14, 2013
Thank you for posting a review! Your comments can help us to improve the guest experience, while maintaining an affordable option for travelers to Waco, Texas. We have yogurt & fresh fruit available for our guests each morning,so please accept my apology if the items were not restocked. I generally check the breakfast numerous times, but I will be more diligent in assuring yogurt is always available.
We hope to serve your lodging needs on your next trip to Waco. Please call us to assure any special room requests you may have.
Thank you for choosing Super8 Waco Mall!
BK Patel
254.776.3194
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 Waco Mall

Address: 6624 Highway 84 West, Waco, TX 76712
Location: United States > Texas > Waco
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 Business Hotel in Waco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Waco Mall 2*
Reservation Options:
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Also Known As:
Super Eight Waco
Super 8 Waco
Waco Super Eight
Waco Super 8

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