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Hotel Indigo Waco - Baylor: Traveler Reviews

3.0 of 5
211 Clay Avenue, Waco, TX 76706
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Hotel Indigo Waco - Baylor
Ranked #3 of 33 hotels in Waco
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112 reviews from our community

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Heath, Texas
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“WOW, can't believe this exists in Waco.a No Offense, I love the town, but this is proof that Waco has come a long way!!!”
4 of 5 stars Reviewed March 14, 2013

My review of the hotel will be short and sweet, with the majority of the time spend elaborating on the bar.......OH THE BAR!!!!

The Hotel: Clean, unique, swanky, stylish, hip, not another hotel like it in Waco. The rooms were great. I will say this, we had children in our group, and they loved the pool, but we did have one complaint, but it's a rather large one for anyone with kiddo's. There are not any in room movies to choose from!!! This struck me as very odd, the "On Demand" pay per view packages can be found at even the lowest seediest hotels. As nice and as upscale as the Indigo was, I thought for sure they would have movies for the kids to watch before bed. Nope, very disappointing!!! Other than that, a very great stay!

The Bar:

The bar is an ode to the old school cocktail!!!! That's all you need to know. Easily the best bar in Waco, and very easily the most knowledgeable bartender in Waco (Andrew) A classically trained bartender with a passion for the old school, classic cocktails that time seems to have forgotten. An homage to real drinks in my opinion. It takes a passion and a effort to learn these techniques and this style of mixology, but they have it in spades. From the unique drink menu to the off the menu specialties we requested, it was a mixology experience that has never been seen before in Waco. I am actually quite shocked that this even exists in Waco. There was a good crowd enjoying their handmade drinks, and for a hotel bar to contain a large number of locals, speaks to its quality!!!! This style of bartending and mixology are rarely seen outside of San Francisco, Chicago, New York, New Orleans, and Hong Kong, which is my I was so shocked to see it this well executed in Waco. After I knew the bartender knew exactly what he was doing, i spent the next 3 hours letting him pick the drinks he wanted to make for us. They were all spectacular one after the next. When was the last time you had a real old school "Fizz" drink made with actual egg whites???? So good!!!! After talking with Andrew, he informed me he tuned his craft in New Orleans = Makes a lot of sense!
The best thing is you are getting these unique cocktails usually found in the big city, but not at big city prices. I was astounded by the value of the experience at the end of the night when the bill arrived.

My advice to any Waconians, travelers, Baylor Alumni (like myself) or anybody stopping in Waco, Tx, Even if you don't stay at the hotel, go to teh bar and experience some of the best and most uniquely well done cocktail in the town. I've never even seen this type of quality mixology in Dallas, Austin, San Antonio or Houston!!! Give it a chance, there is nothing else like it in Waco, and in a great location!

Great Pool and Patio scene too. I am a bog cigar smoker, and if I had known how awesome the patio was, I would have brought my cigars.

We didn't try any of the food, but the menu looked stellar and I have heard many people rave about the quality of the food there.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TXFinAdvisor about Hotel Indigo Waco - Baylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
March 15, 2013
Our New Hotel Indigo definitley is a unique experience, from the time you park the car then enter the lobby, next to your room and lastly stopping in Brazos Bistro & Lounge, you'll know you're in a fresh & inspiring hotel made to please!
We also appreciate your recognition of one of our biggest Stars, Andrew who expresses a passion for his art of making cocktails like no other I've encountered in almost 30 years of Food & Beverage and Hotel experience. Ramos Gin Fizzes / Mint Julepes / Moscow Mules are just the beginning to a great adventure of the classical art of spirits here at the Indigo Waco-Baylor!

Cheers!

Daryl Barnes
General Manager
Andrew
Master Mixologist
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Katy, Texas
1 review
“First Class Customer Service and Accomodations”
5 of 5 stars Reviewed March 14, 2013

I arrived late on an evening prior to a horse show. The staff was very accomodating, had our keys ready for us, and our room was simply superb.

The next morning, we were in a hurry to get to the horse show and our truck battery was dead. Daryl very kindly brought his own truck over to jump ours outside in the freezing cold. Our truck is very large and took awhile to take a charge. He insisted we go in and grab a quick breakfast. He would get truck started and bring up to front door.

Within 15 minutes, he started truck and drove up to the front the help us on his way.

Will visit again very soon!! Thank you all!!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jade G about Hotel Indigo Waco - Baylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
March 15, 2013
From one horse enthusiast to another we were happy to have you here with us!

We are very proud of our entire staff led by our Management team Cy and Meraj who both lead by example and strive to provide the inspirational service the Indigo brand is known for.
Thank you for sharing your experience here at the Hotel Indigo Waco-Baylor!

Sincerely,

Daryl Barnes
General Manager
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Montgomery, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Best hotel in Waco”
5 of 5 stars Reviewed March 10, 2013 via mobile

I have stayed in virtually every hotel in Waco over the last few years. Hotel Indigo is by far the best in terms of comfort and service. The rooms are spacious and modern and the beds are great. The bathrooms have large walkin showers and plenty of counter space. The best thing about the hotel is the service. Everyone from the front desk staff to the restaurant staff go out of their way to make your stay a pleasant one. I even had a minor illness and the guest relations manager went outside the hotel and bought me medicine. They didn't even charge me for the pills! I wouldn't stay anywhere else in Waco.

Stayed March 2013, traveled with family
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Ask bangkokbabe about Hotel Indigo Waco - Baylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
March 13, 2013
Thank you for sharing your thoughts and opinions of our beautiful new hotel and our employees!
From Front Desk to Maintenance to Laundry and our Bartenders, every team member has one goal in mind and that is to insure you leave happier than when you arrived!
From crisp fresh linens to friendly conversation over a drink in Brazos Lounge you deserve a relaxing stay every time you visit Waco and Baylor University

All our Best!

Daryl Barnes
General Manager
and our entire Staff!
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Austin, Texas
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
“Very modern, very convenient location”
5 of 5 stars Reviewed March 9, 2013

We chose this hotel based on its apparent convenience to I-35 as well as the excellent reviews here. Both turned out to be true. The hotel's decor is indeed extremely sleek & modern, perhaps a bit austere for me personally but well done. The room was very large & the beds & pillows so comfortable that we've asked the manager to send us info on where to buy them. We also enjoyed having a mini-fridge as well as a Keurig machine. The bathroom was a wonder - loved the huge walk-in shower! My only concern was that the immediate neighborhood didn't appear to be particularly safe; I did not even consider walking outside at night. However, the convention center is about 6 blocks west, & there are restaurants & shops not far away. People coming to Baylor functions have a great option here!

Room Tip: Try to stay on one of the higher floors for a possible view of the Baylor campus on the east & t...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TexasClaire about Hotel Indigo Waco - Baylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
March 12, 2013
Thank you for being such a wonderful ambassador for our new Hotel Indigo!

Location, Location, Location everyone appreciates the Indigo's proximity to Baylor University, the Entertainment District of downtown Waco, the museums, parks and soon to be new Baylor Bears Stadium!
Being a Boutique Hotel, everything will be a little nicer, from the pillow top mattresses and rich hardwood floors to the beautifully designed shower and inviting Brazos Bistro & Lounge you're in for a treat!
Being in the more urban area of Waco some people express concerns, but after 10 months of operation there have been absolutely no issues concerning the neighborhood.

We all hope to see you and the Family again soon.

Sincerely,

Daryl Barnes
General Manager
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Roswell, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“4 star at least”
5 of 5 stars Reviewed March 4, 2013

Why is this only a 3 star? We stayed at the Hotel Indigo in San Antonio two weeks ago and thought it was great. Then we stayed at the Waco Indigo last week and it was even better. I was so impressed with the design of the room that I even took pictures of the bathroom door and handle. Real hardwood floors and moldings, Toto toilets, upscale faucets and excellent furnishings. The pictures do NOT do it justice. The room was so large and comfortable. One of the young women working behind the check-in counter was so friendly and suggested places to see in Waco. We were disappointed in the food at the restaurant but did have a nice chat with the bartender. Nicest hotel we've ever stayed in including the Ritz Carlton, Atlanta.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask benadetto about Hotel Indigo Waco - Baylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
March 14, 2013
Could'nt of asked for nicer comments!
To have our Indigo property mentioned in the same sentence as the Ritz Carlton truly is a compliment!
Obviously you are an individual who knows construction and design, your appreciation for the furnishings and fixtures of our rooms makes the Ownerships efforts feel appreciated.
Thank you as well for recognizing Kayla's performance at the front desk; she is a wonderful part of our team and important part of our success.
In regards to our Brazos Bistro, we have just recruited some major talent in our kitchen to insure the consistency you expect and deserve.

Sincerely,

Daryl Barnes
General Manager
and the entire Team
Report response as inappropriate
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Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Avenue, Waco, TX 76706
Phone Number:
Region: United States > Texas > Waco
Amenities:
Business Center Fitness Center Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 33 hotels in Waco
Price Range: $$
Hotel Class:3 star (3*)
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