A friend and I went to Waco on business and he reserved a room at this swanky, modern hotel. I have never stayed in Waco before, so I have no point of reference or comparison, but the facility itself is excellent cosmetically. The rooms are ultra modern, from the hardwood flooring to the tasteful furniture. The room had a very nice view and was located close to several college drinking establishments for evening refreshments. We did not try the room service, so I cannot comment on that. The linens were clean and the room smelled fresh. The room rate was a little on the high side when compared to other hotels in Waco, but the quality probably exceeds that of the other establishments, if any of the reviews I've read about the competition are to be believed. With that said, the room rate was equal to the quality of our room, and the fact that it was relatively new. The only negative thing I have to say about our stay was that we had reserved a room with 2 Queen beds and somehow got stuck in a single King room. We called the front desk to report the error and they said that they had no double Queen rooms available. Instead, they brought up a rollaway cot, which was actually very comfortable considering what it was. All in all I had a pleasant stay at the Indigo, and will probably stay again should my travels bring me to Waco.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 14, 2013
We are so glad you found our new hotel here in Waco. Many guests don't realize that Indigo Hotels are part of the IHG Family of hotels, which include: InterContinental Hotel, Crowne Plaza, Holiday Inn, Candlewood to name a few.
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Please except my personal apologies for not having the room type you had planned for.
Keep in mind that when booking your reservation through a 3rd party web-site your room type is not always guaranteed, so we recommend calling the hotel directly where more often than not you will get a better rate and the room type you request.
Take advantage of your Priority Club membership as well when staying at all Hotel Indigos.
Thank you for your kind words,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.