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“Friendly Staff” 5 of 5 stars
Review of Residence Inn Waco

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Residence Inn Waco
3.0 of 5 Hotel   |   501 University Parks Drive, Waco, TX 76706   |  
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Ranked #3 of 27 Hotels in Waco
Certificate of Excellence 2014
Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
“Friendly Staff”
5 of 5 stars Reviewed March 22, 2013

We stayed two nights at the Residence Inn in Waco and well, it was outstanding in every way. The breakfast was delicious and there were many options. The room was spacious and had nice conviences like shelves near the bathroom sink, it was easy to be organized. The absolute best thing was the very friendly staff, professional and personable. Rosalinda in the breakfast room was very friendly. Next time we need a place to stay in Waco we will stay here.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WacoSales, Director of Sales at Residence Inn Waco, responded to this review, March 25, 2013
We at the Waco Residence Inn Marriott would like to thank you for your wonderful response. We are happy to hear that your recent stay with us was most enjoyable and that you enjoyed our new remodel. Our staf works hard to make our guests fell comfortable and right at home. We look forward to seeing you again for your future travels to Waco.
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91 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Ohio
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 27, 2013 via mobile

I just left after a long visit. The staff learned my name, said Hi when I came by, helped with directions, even offered an umbrella on the day it was clear I'd forgotten mine at home. Breakfast is always good. Evening gatherings are nice as well. This trip I was on the second floor. All very nice since the renovation. I will be back soon.

Stayed January 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WacoSales, Director of Sales at Residence Inn Waco, responded to this review, January 28, 2013
Thank you for the comments regarding your recent stay with us here at the Residence Inn Waco! We are thrilled to hear that you had enjoyed yourself and found our central location to be a great spot! We look forward to having you again here in Waco!
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Dallas, Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2013

We have stayed at the Residence Inn Waco twice with good experience. It is an older facility, but the rooms have been renovated recently. The breakfast area was just redone and open, so there is now ample room for guests. Breakfast was slightly better than average. The hotel is convenient to the Convention Center and just off I-35, but far enough away that there is no highway noise. The front desk was particularly friendly and helpful.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 1, 2012

The Residence Inn is conveniently located right next to the University and right off the interstate. They have just renovated the rooms and they are clean, new, attractive. Right now they are renovating the breakfast area, so I am looking forward to seeing it when all is complete. I

Room Tip: f you reserve a studio room and want it to be quiet, I would not recommend the rooms in the 100-101...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WacoSales, Director of Sales at Residence Inn Waco, responded to this review, December 19, 2012
We are happy to hear you enjoyed your stay at our Residence Inn Waco, TX and that our renovation was not an inconvenience to you. We hope you will be able to come back in 2013 to see the completed renovation. Thank you again from all of us at the Residence Inn by Marriott of Waco, TX.
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Coto de Caza, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012

Residence Inn Waco was a wonderful place to stay. Clean, stylish, great staff, good breakfast, they have a night or two with evening appetizers, food & drinks although we didn't have a chance to try it. We stayed in room 309, it doesn't have much of a view but we were out for most of the time we were there. It was. 2 bedrooms (1 king, 1 queen & a pull out sofa bed), full kitchen, sitting area with fireplace, 3 tv's, 2 full baths. It was clean, comfortable & quiet. They also have fitness center, pool & jacuzzi & an outdoor fire pit area, again we didn't have a chance to try these things. They are doing some remodeling, I believe they've finished the rooms & were about to start on the kitchen/dining room area & the reception desk. Super place to stay.

Room Tip: We stayed in 309, it was a great 2 bedroom, 1 king, 1 queen & a sofa bed. Oh I forgot it also ha...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WacoSales, Director of Sales at Residence Inn Waco, responded to this review, November 19, 2012
We are so glad that you enjoyed your stay at the Residence Inn by Marriott! We can't wait to see you on your next trip to Waco so that we may continue to provide you with great customer service!
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Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2012

We needed to check out late because we were in town for a funeral. They allowed the late checkout without any pushback. The room was really nice and the hot tub and spa being open late allowed for some good rest on a hard weekend. The parking was ample and easy to get into the building. We saw a note about construction when we booked the room, but never saw any signs of the construction while we were there. The bed was quite comfortable and the bathroom was ample.

Our only slight note would be that they didn't respond to the "bell" on their onsite "snack shop". It made it easy to browse freely, but you didn't really feel like you would be able to check out easily if you found something you wanted to buy.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WacoSales, Director of Sales at Residence Inn Waco, responded to this review, November 5, 2012
Thank you for providing us with your feedback and kind words about our hotel. We are glad you enjoyed your stay and that you were able to relax after a long weekend. I do apologize for the front service at our marketplace. I have addressed this issue to ensure our front desk staff will be visible and available for our guests needs. Guest satisfaction is of the utmost importance and we are always looking for ways to improve. Thank you again for the positive feedback concerning the Residence Inn by Marriott in Waco, TX.
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Ohio
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 5, 2012

Stayed here for two nights. Stayed on the new 3rd floor. I had a 2 bedroom suite. Huge, nice room. The renovations never bothered my stay. Will be here again in a few weeks. Would definitely recommend.

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Waco

Address: 501 University Parks Drive, Waco, TX 76706
Location: United States > Texas > Waco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Waco
#4 Romantic Hotel in Waco
#6 Business Hotel in Waco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Waco 3*
Number of rooms: 78
Official Description (provided by the hotel):
The downtown extended stay hotel in Waco, TX offers an ideal location near Baylor University and the Waco Convention Center. Our pet-friendly hotel is minutes from many area Waco businesses including L-3 Communications, The Dwyer Group and Providence Health Center. Nearby attractions includes the Waco Mammoth Site, Richland Mall and Mayborn Museum. Located off of I-35, the renovated hotel offers all the comforts of home with full kitchens and separate living areas in each suite. Stay connected everyday with our free Wi-Fi and never worry about your first meal of the day with our free breakfast. The Residence Inn Waco offers a 24 hour fitness facility, laundry room facility, business center and indoor pool with spa tub. ... more   less 
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Also Known As:
Waco Residence Inn

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