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“trip for wedding” 5 of 5 stars
Review of Super 8 Waco University

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Super 8 Waco University
2.0 of 5 Motel   |   1320 South Jack Kultgen Freeway, Waco, TX 76706   |  
Hotel amenities
Ranked #13 of 26 Hotels in Waco
SCOTTSBURG
1 review
“trip for wedding”
5 of 5 stars Reviewed October 5, 2012

We had a nice stay. We have a dog and the room was very clean, when we came back from supper our dog was barking and I ask the desk clerk if they had any complaints they said no. They were very helpfull about where to eat .

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8waco1, Manager at Super 8 Waco University, responded to this review, October 18, 2012
Thank you for staying with the super 8 We are glad that the room you stayed in was accomodating for you and that you had a great experience with our hotel! We definitely can't wait to see you on your next trip to Waco!
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100 reviews from our community

Traveler rating
    30
    25
    21
    9
    15
See reviews for
23
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 28, 2012

The sheets in our room smelled like mold and mildew. The carpets were filthy dirty, and the wi-fi did not work. They had a full hotel because of events in town, but that is no excuse for a wi-fi that would not even let you connect.

I'll think twice about visiting this property again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8waco1, Manager at Super 8 Waco University, responded to this review, September 29, 2012
We are truly sorry for any inconvenience you may have had on your last stay with us. As for as the internet all we needed to do was reset it. It is up and running well. We have been replacing carpet in our hallways, so you may have smelled the old carpet being replaced. We hope to see you in the near future so that you may see our changes.
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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

I love staying at this Super 8 because the service is amazing. The rooms are very clean and smell good. The breakfast served in the morning is much better than the other super 8 I have stayed at. I can access the internet for free and can print any important documents in the lobby if I need to. Would recommend this hotel to friends and family for sure.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8waco1, Manager at Super 8 Waco University, responded to this review, September 29, 2012
Thank you for staying with the super 8 We are glad that the room you stayed in was accomodating for you and that you had a great experience with our hotel! We definitely can't wait to see you on your next trip to Waco!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 10, 2012

Called ahead and received good price for an overnight stay. Quick checkin and friendly staff greeted us. However, the overall building, lobby, elevator, and hallway did not provide a good first impression. For example, carpet replacement activity had paused for the weekend, but guests had to walk through remnant mess in the hallway. Fortunately, the room was clean and functional. Breakfast was good, but eating area was cramped and could use some updating.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8waco1, Manager at Super 8 Waco University, responded to this review, September 12, 2012
Thank you for staying with the super 8 We are glad that the room you stayed in was accomodating for you and that you had a great experience with our hotel! We definitely can't wait to see you on your next trip to Waco!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coppell, Texas
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 31, 2012

There's a good reason that this Super 8 gets mostly good reviews. The room was very clean and comfortable. Very good bed. Upscale fixtures in bathroom. Very good location near Baylor and downtown Waco. Grocery store 4 blocks away. I would definitely stay here again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8waco1, Manager at Super 8 Waco University, responded to this review, August 6, 2012
Mr.MeanGreen
Thank you for sharing your experience with the super 8 to the TripAdvisor community! We were happy to hear that you choose to stay at our hotel when your travels bring you to Waco. We hope that we can continue seeing you as one of our guests in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ames, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2012

My colleague and I stayed here for about 4 nights and it was a satisfactory experience. The motel is about 20 years old but it is still in good condition. The shower was ALWAYS hot and good pressure which is an important quality to me. I have stayed in nicer hotels that gave me lukewarm showers and reception for that matter. The manager, Dianna, was just a super person and very willing to work with me. I had booked through the corporate site, but wanted to leave a night early. She explained that its better to call the hotel directly when booking rooms in advance because sometimes you cannot get a refund if you book through the corporate website. Fortunately this wasn't the case and she was happy to refund a nights stay to me.
For the money, you get free wi-fi (which often costs you in a more expensive hotel), free breakfast, and good service. Breakfast offered a waffle machine, cold cereals options, milk and juice, coffee, donuts, toast and a few other things such as oatmeal packets, etc.
Now I will be the first to say that this was not the Ritz, but I do not understand why people think they should get top-of-the-line accommodations for Super 8 prices. This was a great hotel for the money. Convenient location close to Baylor and the interstate and super employees who were all very helpful.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8waco1, Front Office Manager at Super 8 Waco University, responded to this review, July 30, 2012
Thank you for sharing your experience with the super 8 to the TripAdvisor community! We were happy to hear that you choose to stay at our hotel when your travels bring you to Waco. We hope that we can continue seeing you as one of our guests in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southlake, Texas
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 3, 2012

We hesitated so long we ended up with the Super 8. And I realize I shouldn't expect much with this chain, but they could try a little harder. Overall, it's just a tired looking building and it shows on the inside. Had our stay been longer than 2 nights we probably would've tried to book elsewhere, but we decided to grin and bear it. The shower was incapable of spraying hot water water and we had to ask multiple times for towels before I finally walked down to the front desk and politely demanded some. The bed was OK, but nothing special. If you're in a pinch, it'll do, otherwise find alternate lodging.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Super 8 Waco University, responded to this review, July 11, 2012
Thank you for sharing your experience with the super 8 to the TripAdvisor community! We were happy to hear that you choose to stay at our hotel when your travels bring you to Waco. We hope that we can continue seeing you as one of our guests in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Waco University

Address: 1320 South Jack Kultgen Freeway, Waco, TX 76706
Location: United States > Texas > Waco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Waco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Waco University 2*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to the Super 8 Waco, home of Baylor University. Ideally located between Dallas and Austin, our interior corridor hotel is easily accessible from I-35. Kick back and relax in our rooms offering Free High Speed Wireless Internet. A complimentary SuperStart Breakfast that includes hot items such as biscuits and gravy, boiled eggs and waffles is available every day from 6am - 9am. A Business Center, Free Daily Newspaper and 24 Hour Coffee is located in the lobby. Free Pass to Golds Gym, located nearby. Downtown Waco, Shopping, Restaurants and all Area Attractions are within minutes from our convenient location. Stay with us and you will see that our hotel in the Waco University area is truly a destination Super 8. ... more   less 
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Also Known As:
Super 8 Waco University Hotel Waco
Super Eight Waco
Super 8 Hotel Waco
Waco Super Eight
Waco Super 8

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