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“It was ok” 3 of 5 stars
Review of Quality Inn of Van Horn

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Quality Inn of Van Horn
2.5 of 5 Motel   |   1905 SW Frontage Rd, P.O. Box 1120, Van Horn, TX 79855 (Formerly Holiday Inn Express)   |  
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Ranked #4 of 12 hotels in Van Horn
Las Vegas, Nevada
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“It was ok”
3 of 5 stars Reviewed June 23, 2013

The room was ok but pricey. It was clean & everything worked. The 2 negative things were that the power went off while I was in the shower, thankfully it was restored quickly. Also, the bathroom ceiling had started to buckle from water damage over the shower head. There had to have been a leak from the room above as we were on the first floor.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krish P, General Manager at Quality Inn of Van Horn, responded to this review, August 16, 2013
We would like to take this time to personally thank you for the recent post. We take all of our guests comments and concerns seriously. We have fixed the ceiling leak and a needed correction with that specific room. Thank you again for the feedback and understanding.
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60 people have reviewed this hotel

Traveler rating
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Pensacola, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 22, 2013

Stayed here 2 summers in a row. For the exact same price, the new hotel chain has made a lot of cutbacks...The hearty omelettes are gone. The Texas sized cinnamon rolls are gone. It's still a decent place to stay, and from westside rooms you can't hear any traffic or railroad. Yet, somehow, I feel cheated. I didn't like that some non-guests drove up and used the pool.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krish P, General Manager at Quality Inn of Van Horn, responded to this review, August 15, 2013
Thank you for allowing us to serve you on your last stay. We appreciated the comments in regards to your visit and would like to apologize for the issues during your stay with us. We have been through brand changes few months ago and we are a part of Choice Hotels Worldwide now.Choice Hotels has there own strict standard set for serving a breakfast which we do serve mandatory.Also, Choice Hotels are looking forward to make a a little change in the breakfast in near future by adding some more hot and healthy items.However, nothing has been confirmed or approved yet.Again, sorry for not meeting up with your expectation on the breakfast.We would love to serve you again in the future if you happen to stay with us.
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Phoenix, Arizona
Top Contributor
168 reviews 168 reviews
41 hotel reviews
Reviews in 74 cities Reviews in 74 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed May 19, 2013

We stayed here two nights while visiting the Guadalupe Mountains National Park in room 117. For what we wanted on this leg of the trip, this motel hit all the benchmarks. The room is located toward the back of the motel and was very quiet. No freeway or train noise to speak of. The room was clean and the bed was comfortable. The shower is a tub/shower combination where the shower was particularly good. Good volume, good pressure and once set, no variation in water temperature. The only minor problem we had was when we returned to our room the second evening the key cards didn't work. This was immediately fixed. The hotel provides a continental breakfast similar to most Choice Hotels that includes make-your-own waffles, yogurt, cereal, etc. We would recommend this hotel.

Room Tip: A room toward the back, away from the freeway should be quieter.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2013

Located on I-10 a few miles west of the I-10/I-20 junction, Van Horn, Texas, is a time-capsule village connecting the historic past of this southwest desert region with the 21st century cities of San Antonio, El Paso, and the Permian Basin. Among a variety of accommodations available, the Quality Inn stands out as a sweet surprise. Recently under new ownership and management, this Choice Hotel property is a traveller's delight. The rooms are clean and excellently appointed with some of the most comfortable beds to be found anywere, at any price. Friendliness and professionality are hallmarks of the staff and management woven together with many little personal touches. We have had the opportunity to stay there on numerous occasions and have sometimes been greeted at check-in with the sweet treat of homemade cookies! For anyone travelling to or through Van Horn, Texas, the Quality Inn is an oasis not to be missed.

Room Tip: Take your pick. . .every room we've stayed in was great!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krish P, General Manager at Quality Inn of Van Horn, responded to this review, August 15, 2013
Dear Guest,

Thank you for taking the time to share feedback on you recent stay with us. We are very happy that you enjoyed your time with us and we look forward to seeing you in the future. Again thank you for you comments
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Scottsdale, Arizona
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 10, 2013

Easy access to interstate. We considered staying at a more expensive place but just for a place to sleep it seemed like a lot to pay, so we decided to try this place. Very attentive staff, clean room, nice breakfast. Shower/toilet room so tiny and no place to put anything. Also i'm not a fan of having bathroom sink and vanity part of the main sleeping area. What is with the trend to those tiny bed pillows i've seen now in a few hotels? Bring back the standard size ones! All in all, for convenience, friendliness and cleanliness, i would recommend. Oh yes, fridge and microwave in room and wi-fi too. Ask for a room toward the back, away from noise of busy interstate.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krish P, General Manager at Quality Inn of Van Horn, responded to this review, August 15, 2013
Thank you for taking the time to leave a comment in regards to your visit at our hotel. We have gone over the areas of concern and are working towards the needed improvements mentioned by you regarding the size of a pillow which will be discussed in the next regional meeting. We are glad to hear that you were happy with the rest of the stay and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newark, de
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

Staff was very friendly and understanding I travel for work and needed to check in early they found me another room in moments and had me checked in. Breakfast was included, it was fantastic. Flavor yogurt, Sausage,Gravy, Biscuits, Omelets, Waffle etc - plenty of selection to start your day before getting on the steering wheel. Room was very spot on clean, bed was very very very comfortable which was the right feel, Furniture was a little old but as other reviewers has mentioned they do are working on improving the quality off the place from outside.I would consider this hotel again and would recommend to other travelers as well.Good Luck Quality Inn on future renovations.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivehurst, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

We were traveling through Texas and were tired so thought we would stop in Van Horn instead of going further. Being a small town, we didn't expect the accommodations to be that great. However we were pleasantly surprised. The rooms were nice and very clean. They also had refrigerator and microwave. The room was very comfortable and the people were very nice. The breakfast was very well supplied with many selections and everything was very clean. The manager went out of his way to be nice and make sure your accommodations were great. If you are going through Van Horn, stop at the Quality Inn there. You won't be disappointed.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn of Van Horn

Address: 1905 SW Frontage Rd, P.O. Box 1120, Van Horn, TX 79855 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Texas > Van Horn
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Van Horn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn of Van Horn 2.5*
Official Description (provided by the hotel):
The Quality Inn of Van Horn Hotel is equidistant from Tucson, Dallas and San Antonio conveniently located off Interstate 10 at exit # 138 in West Texas. When coming from the west, take the exit and stay to the right; when coming from the east, go left under bridge and the hotel is off to the right. There are fast food restaurants within two blocks. Gas & convenience store next door and restaurants within 1 mile. Hotel features include free local phone calls and a complimentary "Q Corner" hot breakfast. Enjoy a unique breakfast experience at our new "Q Corner" breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, hard boiled eggs/scrambled eggs, omelets, bacon, sausage(turkey or bacon), sausage and gravy, biscuits, cinnamon rolls hot cereal.. Visit Van Horn, TX and Stay at the Quality Inn. No elevators, just stairway. ... more   less 
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Also Known As:
Holiday Inn Express Van Horn Hotel Van Horn
Holiday Inn Van Horn
Van Horn Holiday Inn

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