Have reading the reviews, I was really excited. But wow was I surprised at how much of a let down this place was, especially for a Platinum Elite Member.
Close to major resteraunts and mall
Room was DISGUESTING. Stains on floor, trash on bathroom floor, spiders out of ac unit
Staff was friendly but was a mess checking in and out. Was put on club level but was told at check in that I had been taken out of room because of a mishap and out in a disgusting room. During check out, was told that I was being charged for 20 rooms for a conference I wasn't in town for! 20 rooms?! Seriously?! I am traveling by myself. Totally unprofessional.
I am dissapoibted to say I will never stay here again.
- Official Description (provided by the hotel):
- Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more less
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- Also Known As:
- Holiday Inn Tyler-South Broadway Hotel Tyler
- Holiday Inn Select Tyler
- Tyler Holiday Inn