While traveling for business, my husband and I and our dog spent a week here. The weekly rate was very reasonable and the room was more like a mini suite. It had a very comfortable king size bed, built in desk and rolling office chair, hideabed couch, table, mini fridge with freezer, microwave, bathroom with what appeared to be granite countertop. The carpeting was new and when we requested extra pillows, the ones brought to us were plump. The walls did not seem to be thin either. Those are the good points. Now on to the negative.
We actually had to stay 8 nights so, we got the weekly rate for 7 nights, but on the 8th night, after being there for a week and referring two other people working in Tyler with us as well, we got charged the full rate on the 8th night because their "computers could not give us a discounted rate". Really? The day we were to check out, the harassment started at 9:30am with the maid banging on the door not once, but twice, even though the Do Not Disturb sign was on the door. We informed her both times that we were indeed checking out that day (checkout is 11am, not 9:30am). 30 minutes later, the phone rang with the front desk asking if we were checking out, Again, we told them yes. At 10:30 am, my husband had walked some items down to the truck and I was standing in the room changing into my travel clothes when the door suddenly opened with no knocking. Thinking it was my husband, I turned around, half naked. It was the maid. So she stands there, door open looking at me saying "oh sorry. Are you leaving today?" Um, I am HALF NAKED! Seriously? She no more than closed the door and the phone rang again. The front desk. "Are you checking out today?" OMG.
It started raining about that time so we puttered in the room waiting for it to let up a bit before loading the last of the items. Just minutes after 11am, after yet another call from the front desk where they were informed that we were waiting for the rain to let up a bit before finishing loading the truck, our room door suddeny flies open again. No knock. Yes, it was the maid again. Three guesses as to what she asked us. I got up without answering her this time and slammed the door in her face and double latched it.
So, if you don't mind being harassed to vacate your room almost 2 hours early, don't mind the maid staring at your semi naked body, don't mind weak, cold coffee in the mornings and you don't mind not having any soap, shampoo or tissues supplied to you, it isn't a bad place to stay.
The king rooms are more like suites. Make sure to bring your own toiletries, including blow dryer, a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.