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“Pleasant, with a reasonable breakfast” 5 of 5 stars
Review of Comfort Suites at So. Broadway Mall

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Comfort Suites at So. Broadway Mall
2.0 of 5 Hotel   |   303 East Rieck Road, Tyler, TX 75703   |  
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Choice Privileges Points
Ranked #13 of 35 Hotels in Tyler
Certificate of Excellence 2014
texas
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Pleasant, with a reasonable breakfast”
5 of 5 stars Reviewed July 24, 2014

I only stayed overnight but the front desk staff was very friendly and helped me retrieve an item I had left in my room after checking out. The breakfast was above average for a free breakfast with a nice selection that included an omelet, bacon, potatoes, muffins, waffles, cereal and more. The room was comfortable and well kept. It was a bit of achallenge to find since it isn't on the main street and there isn't a sign that directs you to it, but with a cellphone and google maps it was a cinch to find.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, August 19, 2014
Thank you for your awesome comments about our staff and hotel, we are so happy to hear that your stay was exceptional. We look forward to your next visit at Comfort Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    46
    25
    2
    3
    7
See reviews for
24
19
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Tyler, Texas
1 review
5 of 5 stars Reviewed July 21, 2014

We love staying at the Comfort Suites in Tyler, Tx.... All the people that work there are extremely helpful and friendly, especially Brandy ! Thanks Brandy for your extra efforts and interest in helping my kids as well. The rooms are very clean and the breakfast is great. We greatly appreciate everyone there !

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, August 19, 2014
Thank you for your awesome comments about our staff and hotel, we are so happy to hear that your stay was exceptional. We look forward to your next visit at Comfort Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana
1 review
5 of 5 stars Reviewed July 1, 2014

I had the most pleasant stay of my life at this hotel. The staff was so kind and courteous by greeting me and fulfilling my needs. I would most definitely recommend you to stay at this magnificent hotel when you come to Tyler, Texas!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, July 9, 2014
Thank You for your kind words and for staying here with us. We are so glad that you enjoyed your stay so much! We look forward to seeing you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baytown
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I arrived at the motel, and was cheerfully greeted by the staff. They priced me a good double bed room, which was in excellent condition and very clean. I was provided excellent service and enjoyed my stay. There was no noise disturbance, and I got some quiet and peaceful sleep to recharge me for the coming day. I plan on coming here every time I travel to Tyler, TX.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, July 9, 2014
Thank you for your awesome comments about our staff and hotel, we are so happy to hear that your stay was exceptional. We look forward to your next visit at Comfort Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler
1 review
5 of 5 stars Reviewed June 24, 2014

This was the most pleasant hotel I have ever been to. The staff was very courteous, and helpful with to my family. The front desk clerk, Brandy, was very gracious in helping my family find a place to eat, and it was walking distance from the hotel. There are a nice variety of restaurants just walking distance from this hotel. I really enjoyed my stay, and I highly recommend you and your family to stay there the next time you are in Tyler, Texas. I will definitely be coming back soon.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, July 9, 2014
Thank you for your kind words,Our entire staff was exceptionally pleased that you appreciate all of our hard work. We strive to ensure a complete satisfaction to our guests. Come visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockport, Texas, USA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

We stay at this hotel when we shop at the first Monday sale in Canton. Rooms are always clean and the staff are great. It looks like they just remodeled because everything In the room was new. The location is great for easy access to everything in Tyler.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, May 15, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Brandy Franklin
Front desk Manager
Comfort suites, Tyler Texas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Monroe, Louisiana
1 review
5 of 5 stars Reviewed March 5, 2014

I absolutely adore the front desk clerk Chance . If you stay at this comfort suites I would recommend checking in with him or if you have any problems refer to him . He was very generous and well mannered as well as dressed up to class standard. For sure will stay again . !

  • Stayed March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review, March 6, 2014
Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites at So. Broadway Mall

Address: 303 East Rieck Road, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Family Hotel in Tyler
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites at So. Broadway Mall 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites At So. Broadway Mall Hotel Tyler
Comfort Suites Tyler
Tyler Comfort Suites

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