While traveling for business, I stay in Tyler hotels 10-12 nights a year. My regular hotel was booked, so I tried the Comfort Suites. Bottom line: Between the bed & the room odor, I won't try this hotel again. There are several comparably priced hotels in the area that are better.
Here's my synopsis:
Bed Comfort, Pillows, and Linens: Need to be updated. So much of the competition offers upgraded beds, that has become important to stay competitive.
Bathroom: Everything worked well, but the shower needed a good cleaning. Adequate towels & toiletries - no complaints there.
Room amenities: Nice, quiet small refrigerator, microwave, and coffee maker were wonderful inclusions. Good desk space & sofa for working / watching TV.
Air: A/C was noisy when cycling on / off. If that noise bothers you or awakens you from sleep, look elsewhere.
Breakfast: Very clean area with multiple choices on the continental buffet. Nice job here!
Room odor: The room had a horrible odor - similar to when women used to get home hair permanent curls! I was told that all the rooms smelled like that. It was bad enough that I went out & purchased some air freshener. The public areas do not smell like this, so I'm not sure what the issue is.
Location: Very convenient to the mall and multiple restaurants. Safe neighborhood. Very little traffic in / around parking lot.
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- Also Known As:
- Comfort Suites At So. Broadway Mall Hotel Tyler
- Comfort Suites Tyler
- Tyler Comfort Suites