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“Great service and good location” 5 of 5 stars
Review of Hilton Garden Inn Tyler

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Hilton Garden Inn Tyler
3.0 of 5 Hotel   |   220 East Grande, Tyler, TX 75703   |  
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Ranked #5 of 35 Hotels in Tyler
Certificate of Excellence
Dallas Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Great service and good location”
5 of 5 stars Reviewed May 8, 2013

As standard as a Hilton Garden Inn can get. Breakfast was good...loved the yogurt parfaits!!!!!. Location (noise) was good. No issues...just a good stay at another Hilton Garden Inn.

Coffee was bad but what can you expect in East Texas!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    213
    61
    12
    10
    10
See reviews for
91
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
IND
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 7, 2013

In the past 18 months, I have wound up in Tyler on different occasions for business and have tried different properties (HIExpress, BW, Comfort Suites) but finally have found one that is worth coming back to.

Check in was efficient and included recognition of HHGold status and the inclusions I'd requested on my profile. Breakfast was the incredibly executed standard HGI breakfast found at every property I've stayed at.

The internet was a bit slow...I had trouble streaming netflix in HD, and found only about ~1Mbit down was the fastest I could get.

Friendly and great hospitality.

The property is new, so the fit and finish is excellent. The location, south of the city is near the majority of restaurants and shopping. It is about a 18 minute drive to the airport if you're flying in.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 3, 2013

We Stayed two nights for a special Birthday get away.
First off the hallways smelled like B.O.
Does not look updated.
Both of us started sneezing as soon as entering the room.
The room was stagnant, not fresh or anything special.
Started itching from bedding and started breaking out or bitten???
Was quoted $116.00 for room per night but was charged $129.00
Expected more out of a hotel at this price!

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerrville, Texas
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 1, 2013

Very friendly staff added to the experience. The room was very clean and comfortable. The entire property was well maintained. While it was close to the places I needed to be it was also very quiet and relaxing.

Room Tip: Ground floor is very quiet as all the rooms are away from the lobby and elevators.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 24, 2013

The room was clean. The entire hotel was clean. Parking area was clean and well lit. The hotel staff were awesome. The staff was prompt and courteous. Great reception area. It was just a great stay and there were no problems.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merkel, United States
1 review
5 of 5 stars Reviewed April 21, 2013

I enjoyed my stay at this hotel. It was easy to find. Parking is adequate and even offers covered parking. The hotel staff was friendly and helpful with directions. The room was clean and well equipped. I definitely would stay and recommend this hotel to anyone.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, NC
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 18, 2013

The Hilton Garden Inn provides a comfortable, clean room and Inn for the money. During our stay there were some problems with the breakfast equipment (toaster, waffle maker) but the staff did a good job of providing alternative choices.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tyler

Address: 220 East Grande, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tyler
#3 Romantic Hotel in Tyler
#7 Business Hotel in Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler

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