My husband was in a terrible motorcycle wreck so I made reservation online for room close to hospital . We'd been up 24 hours and i needed to rest. They wouldn't give us a room since my reservation was for December 12th. The reservation was made at 1:10 am online before I got to hotel, on the 12th. They wouldn't let me in since I didn't put dec 11 even though it was 12th .....they had plenty of rooms but were going to go "by the book". Would not refund my money or give me room! When I drove up at 1:45 am all the staff were outside smoking . They had to stop to come see me and so were very rude.... I Will never come here again. They even called owners and they refused to let me change nights.
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