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“Room was clean and had alot of space. I wished the lighting...” 4 of 5 stars
Review of Baymont Inn & Suites Tyler

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Baymont Inn & Suites Tyler
2.5 of 5 Hotel   |   3913 Frankston Hwy, Tyler, TX 75701   |  
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Stay 3, Save 20%
Ranked #19 of 32 hotels in Tyler
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101 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Dallas
1 review
3 of 5 stars Reviewed August 1, 2013

Staff was very friendly. Room was clean but towels were thread bare.
Breakfast was not very good.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hometownhospitality1, Manager at Baymont Inn & Suites Tyler, responded to this review, August 4, 2013
Thank you for your review of our hotel! I apologize for your dissatisfaction with our towels; we try to take our customers' opinons into account when we are budgeting for improvements, so thank you for this feedback. We hope to see you again!
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Dallas
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 30, 2013

Four night stay. Hotel very clean and reasonably priced. All but kitchen staff were very pleasant.
Room A/C was not adjustable. Had to sleep under two blankets in July!
Free breakfast is always a good incentive to stay. Unfortunately, hot breakfast was cold and in short supply. Kitchen/breakfast staff was indifferent and sullen.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hometownhospitality1, Manager at Baymont Inn & Suites Tyler, responded to this review, August 4, 2013
Thank you for taking the time to review our hotel!! I am sorry you had trouble with the AC in the room; sometimes our guests miss the thermostat in the room and try to adjust the temperature from the unit in the window. We currently just added the hot breakfast items to our selection and were most likely still figuring out how to make those items just right, but I apologize for the issue. I hope you will come stay with us again!
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San Angelo
1 review
2 of 5 stars Reviewed July 17, 2013

We had several bugs we killed in the room as well as some that were dead.
The Bedspreads had stains so we just removed them.
Breakfast could use some more items and the attendant seemed overwhelmed with how busy it was.
Had to ring for desk clerk every time we approached the desk. I have 25 years in hotels and with 20 being in limited service. A lot of things could have been different. Everything else was fine. Had we not used points I would not have paid the rate for this room due to the cleanliness issue and bug issues.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hometownhospitality1, Manager at Baymont Inn & Suites Tyler, responded to this review, July 23, 2013
I appreciate that you took the time to review our hotel. First of all, let me apologize for all the shortcomings our hotel had in your eyes. Around this time of year, there is always a huge June bug problem for the hotels in Tyler; we tried our very best to contain the problem but, as you saw, some managed to get through our defenses. I guarantee that our staff was not trying to neglect you at all when you were at the front desk! Our employees have additional responsibilities attached to their job description other than manning the front desk, so we apologize if you felt that you were being ignored. We thank you for your stay and hope that we will see you again to try to impress you further than the first time!
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Additional Information about Baymont Inn & Suites Tyler

Address: 3913 Frankston Hwy, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 32 hotels in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Tyler 2.5*
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