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“Bedbugs! Ugh” 1 of 5 stars
Review of Value Place Tyler

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Value Place Tyler
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3210 S. Southwest Loop 323, Loop 323 & Towne Park Dr, Tyler, TX 75701   |  
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Hotel amenities
Ranked #9 of 34 Hotels in Tyler
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bedbugs! Ugh”
1 of 5 stars Reviewed April 5, 2011 via mobile

The whole experience has been negative I was suppose to check in last wed but couldnt ended up hospitalized until sat. I called spoke to front desk clerk she said it wouldn't be a problem ill have a room when I get there so Sun night when I arrive to check in there is no reservation and they said thet card was declined not because off insufficient funds but and error which means its something they did wrong I had to check in another hotel until monday so the manager could go in and check my card info turns out the exp date was wrong anyway I checked in around 2pm and everything was fine until about 30min ago I was in bed and I went to get up and some bedbugs were moving on my side!!!! I have been here less than 24hrs I will only return to get a refund for the 290 I paid for this bug infested room!

  • Stayed April 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    20
    6
    5
    1
    5
See reviews for
3
2
9
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Tyler, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 9, 2010

I just experienced the worst, most insulting example of customer experience that I have ever seen. I work in a hotel and thought I had seen it all.

Stayed September 2010
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2008

This is an brand new affordable hotel. It is exceptionally clean and spacious, BUT....... our group had some problems with the creepy maintenance guy coming into our rooms while our husbands were at work. They would knock once then just walk in with some lame excuse. They could at least have called first, or waited until we open the door. We were supposed to have 14 rooms there for a month, but ended up only staying there for 3 nights because we didnt feel safe. Which is sad becuase they claim to put safety and security first. I DID NOT FEEL SAFE!! Beware ladies!!

  • Liked — The price
  • Disliked — The creepy unprofessional staff
  • Stayed November 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Value Place Tyler

Address: 3210 S. Southwest Loop 323, Loop 323 & Towne Park Dr, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tyler
Price Range (Based on Average Rates): $
Number of rooms: 124
Also Known As:
Value Place Tyler Hotel Tyler

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