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“Lives up to the reviews!” 4 of 5 stars
Review of Sleep Inn & Suites Tyler

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Sleep Inn & Suites Tyler
2.0 of 5 Hotel   |   5555 Donnybrook Ave, Tyler, TX 75703   |  
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #1 of 35 Hotels in Tyler
Certificate of Excellence 2014
Baton Rouge
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lives up to the reviews!”
4 of 5 stars Reviewed July 13, 2014

Just needing a 1 night stay while visiting UT Tyler. This clean, updated, friendly, quiet hotel lives up to the positive reviews we read. Nice hot breakfast spread & Emily has fantastic customer service skills. We stay @ a lot of hotels traveling for sports & this is at the top of our list. Will definitely stay here again should we need to stay in Tyler.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, September 4, 2014
Thank you for taking the time to review us on TripAdvisor.com!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Curtis White
Regional Manager
Sleep Inn & Suites, Tyler TX
(903) 581 - 8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Largo, Florida, United States
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 2, 2014

This was a good hotel. We were just driving through Texas, so we were really tired & just wanted to go to sleep. The beds were super comfortable!!! The room was very clean & the staff at the front desk was very nice. They did a bar-b-q for all the guests that were staying which was a real surprise (but a nice one.) I guess they do it a couple of times a week.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, September 4, 2014
Thank you for taking the time to review us on TripAdvisor.com!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Curtis White
Regional Manager
Sleep Inn & Suites, Tyler TX
(903) 581 - 8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 17, 2014

I stay there every time I am in town on business. I picked up on Sleep Inn hotels while in Shreveport and decided to try the Tyler location. I made a good choice. Hope and Emily are always helpful and friendly. The rooms are clean, the beds and pillows are very comfortable, the A/C is quiet and the TV is great. The rooms are quiet--I have never been bothered by noise from next door or from the outside. Finally, the breakfast is excellent--never a disappointment.

Room Tip: All the rooms are good-have stayed on all 4 floors and front and back.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, June 23, 2014
We cannot thank you enough for your review of our Sleep Inn & Suites in Tyler! I cannot wait to share this review at our next staff meeting! It is guests like you that make us want to constantly strive toward superior guest service.

Thanks again, we really appreciate it!

Curtis W
Sleep Inn & Suites, Tyler
903-581-8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evadale, Texas
1 review
5 of 5 stars Reviewed June 17, 2014

The rooms are always clean and the staff go out of their way to accommodate your needs. Emily is always willing to make people feel like they are the hotel's only guest, no matter how fully booked the hotel is. Perfect location for anything in Tyler, I highly recommend!!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, June 23, 2014
We all here at Sleep Inn & Suites in Tyler truly appreciate you taking time to review us on TripAdvisor! We cannot do better without feedback like yours!

Thanks again!

Curtis W
Sleep Inn & Suites, Tyler
903-581-8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 17, 2014

This place couldn't be better. I chose it because it's one of just two places in Tyler offering a free airport transportation and, of the two, got the better reviews. Boy, was I pleasantly surprised! The manager himself picked me up, not in the usual van but in a Honda SUV. On the drive in, he filled me in on Tyler, hotel amenities, and things nearby like restaurants. When I arrived a simple, complementary dinner was being served in the breakfast area. While there were a lot of families and my room overlooked the pool, the room was quiet and I slept well. The room was nicely furnished with a microwave and mini-fridge and a comfy chair as well as a king bed. It had a nice big stool for my luggage. The bathroom had a huge countertop (like all Sleep Inns, it has a large shower but no bathtub). Breakfast the next morning was a very nice selection of hot and cold items. There's a free PC in the breakfast areas that I could use to print my boarding pass.

Altogether, the Sleep Inn Tyler exceeded my expectations. If I ever return to Tyler, I'll be back here in a flash.

Room Tip: If you want to be extra-sure of quiet, ask for a room away from the pool.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, June 23, 2014
It was great getting to talk with you during your stay in Tyler! This review is so nice and positive I cannot wait to share it with our entire staff! Please come back and see us the next time you are in the area!

Enjoy your summer!

Cheers!

Curtis W
Sleep Inn & Suites, Tyler
903-581-8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2014

I booked 6 rooms and they were all ready when we arrived. They front desk staff was very pleasant especially Emily when I checked out, she had my receipt all ready for me and was very nice. The bed and pillows were very good. They had a very nice breakfast. I will stay again next time I bring my group to Tyler. Thank you

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, June 23, 2014
Thank you so much for you taking the time to write about our Sleep Inn & Suites in Tyler, Texas on TripAdvisor! We realize how valuable your feedback is and really appreciate it!

We will look forward to seeing you next time you and your group are in the area!

Cheers!

Curtis W
Sleep Inn & Suites, Tyler
903-581-8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 10, 2014

We stayed here for 7 nights and had a great experience. The staff were very friendly and helpful. The rooms were spacious, comfortable, and clean. The pool and pool area were relaxing and well maintained with pool towels available to use. The breakfast provided in the morning had ample selection (eggs, bacon, sausage, waffles, cereal, muffins, toast, etc). We were even surprised that on tuesdays, wednesdays, and thursdays, the hotel puts on a free dinner. Nothing fancy, but definately some good food (fajitas one night). I highly recommend staying here if you're in Tyler. You're guaranteed to have a great stay.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review, June 12, 2014
Thank you thank you thank you for your great review! I am so pleased you enjoyed your week here in East Texas and made us of our hotels amenities. Thank you for your time and we really look forward to seeing you next time you are in the area!

Cheers!

Curtis W
Sleep Inn & Suites, Tyler
903-581-8646
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Tyler

Address: 5555 Donnybrook Ave, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Tyler
#1 Business Hotel in Tyler
#3 Family Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Tyler 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Sleep Inn Tyler
Tyler Sleep Inn
Sleep Inn Hotel Tyler

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