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“Best place to stay in Tyler” 5 of 5 stars
Review of Fairfield Inn & Suites Tyler

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Fairfield Inn & Suites Tyler
2.5 of 5 Hotel   |   1945 W Southwest Loop 323, Tyler, TX 75701   |  
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Free Parking
Ranked #6 of 33 Hotels in Tyler
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Best place to stay in Tyler”
5 of 5 stars Reviewed March 25, 2013 via mobile

My kids and I always stay here. They have awesome breakfast and their rooms are very nice. The staff are very courteous. I will always stay there when we come to Tyler. Also they give discounts to teachers, police, etc

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, April 1, 2013
Thank you for the great feedback and kind comments regarding the staff and breakfast! We value your feedback and are happy to continue excellent service during each of your stays.

Steven Cottrell
General Manager
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236 reviews from our community

Traveler rating
    143
    56
    22
    11
    4
See reviews for
76
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83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Louisiana
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2013

My room was on the small side, but adequate for me. Included were a refrigerator and microwave, a working desk and chair, and an easy chair. Nice flat-screen HDTV with cable. The closet was small, but the dresser drawers under the TV were large. The bathroom faucets looked new. There was a large water-stain on the ceiling from a previous leak and the door was a bit scuffed. The complementary breakfast was standard but did include scrambled eggs and sausages. I did not use the small pool, hot-tub, or in-room wifi. There's a computer in the lobby for guests; free but with a 20-minute time limit. I made no service demands on the front desk, but my check-in was prompt. No restaurant in the hotel.

Stayed March 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, April 1, 2013
Thank you for your feedback! We value your input so we can improve our service and facility. We are looking into the items you described to ensure these can be addressed. We look forward to serving your lodging needs again!

Steven Cottrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 24, 2013

Rooms were very clean and modern. Our room had both a microwave and refrigerator, which was very convenient. They provide a hot breakfast--waffles, scrambled eggs, sausage, cereal, muffins, fruit, etc.--very tasty--although the dining area is small and there may be waiting at certain times. Tyler's not that large, but it did seem as though the Fairfield was centrally located to attractions, shopping and restaurants. The staff was very friendly.

Room Tip: We stayed on the lower floor at the end away from the street--room was very quiet.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, April 1, 2013
Thank you for the great review! We value your feedback so we can continue to provide excellent service. We look forward to serving you again.

Steven Cottrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2013

I can't say enough good things about this place and how they have treated us. I have had to travel to Tyler several times lately for personal reasons. They a class act and know what customer service is. Steve the manager is on top of his game.

Room Tip: It is all good. The king with the sofa bed is very nice.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, March 19, 2013
We appreciate the glowing review and the great comments about the staff! We are committed to your satisfaction and ensuring a great stay while in Tyler. We look forward to meeting your needs many times in the future.

Steven Cottrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coppell
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2013

The hotel is a little worn but the staff was great. I like the little touches like offering a bottle of water when I checked in and then actually giving me two without having to ask for another. The price was pretty good and the free breakfast was adequate. Overall, it was about what you would expect from a Fairfield Inn but the staff was a cut above.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, March 19, 2013
Thank you for the great review! We appreciate the kind comments about the staff. They are dedicated to your satisfaction and value. We look forward to serving you again!

Steven Cottrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryan, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2013

What a blessing to wake up and find the friendly staff in the dining room at this hotel. Lashunda is a real jewel. She greeted everyone that came in and asked about their room. She did everything possible to make the breakfast enjoyable and meet the the needs of the customers. She was running around like a whirling dervish.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, March 19, 2013
We appreciate the great comments about the breakfast staff! Our goal is to ensure you have a wonderful stay and exceed your expectations.

Steven Cottrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

The entire staff is dedicated to excellence and customer service and made our stay the most pleasant expierence we've ever had at any Marriott hotel. The room was clean and homey. The entire staff continually expressed an “over the top” attitude of friendly customer service to us. This is the friendliest and most costumer oriented hotel we’ve ever stayed at. We will definitely stay at this hotel the next time we’re in town, and look forward to seeing the friendly staff again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TylerFF, General Manager at Fairfield Inn & Suites Tyler, responded to this review, March 5, 2013
Thank you for the wonderful and kind comments regarding your stay, the hotel and the staff! We truly enjoy making each stay great by providing excellent customer service. We look forward to your next visit.

Steven Cottrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Tyler

Address: 1945 W Southwest Loop 323, Tyler, TX 75701
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Tyler
#4 Romantic Hotel in Tyler
#6 Business Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Tyler 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Our newly renovated hotel in Tyler, TX offers all the modern amenities and a great location near the Broadway Square Mall. The Fairfield Inn & Suites Tyler is also an easy commute to the Canton Trade Days and Lake Palestine. The hotel is located minutes from many colleges including: Texas College, University of Texas at Tyler and Tyler Junior College. Also minutes from the hotel is many local businesses like Trinity Mother Frances, East Texas Medical Center, The Trane Company, Brookshire Grocery and Suddenlink. Local attractions near the hotel includes Caldwell Zoo, Cowan Center, Tyler Rose Garden, East Texas State Fair and Faulkner Park. ... more   less 
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Also Known As:
Fairfield Inn Tyler Hotel Tyler
Fairfield Tyler
Tyler Fairfield Inn

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