I have stayed at this Holiday many times in the past and have not had anything but good service. This time however wasn't so good. What I learned was I really needed to verify that notes were put on my reservation as I was assured they would be.
I requested a first floor room if possible, the person taking the reservation assured me he would make the note on the reservation. By the way I spoke directly to the Hotel Clerk for the reservation. I not only did not get a first floor room I got a room on the 3rd floor that was the fartherest room from the elevator. I checked with the desk to see what happened and that's right there were no notes on my reservation. Since this was a one night stay it wasn't worth a move.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Tyler South.Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport and downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.Leisure guests will find that our East Texas hotel near Tyler State Park and the Discovery Science Place is the perfect place to stay. Less than five miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens.Convenient for business travelers, our premier lodging is near corporate offices such as Sandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located two miles from our Tyler accommodations. Tyler Junior College, Trinity Mother Francis and East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless and wired Internet access for your convenience.While lodging in Tyler, Texas, be sure to enjoy our smoke-free hotel's choice amenities. We have a complimentary hot breakfast bar and an indoor pool with a whirlpool and sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store and newsstand, a shoe-shine station and self-laundry services. We hope you will stay at our award winning property during your vacation. ... more less
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- Also Known As:
- Holiday Inn Express & Suites Tyler South Hotel Tyler
- Holiday Inn Express And Suites Tyler South
- Tyler Holiday Inn